Small crew, trying hard but, they can only doing so much.
OTHON G | Overall ExperienceSelf Storage Units in Brockton, MA, 02301
U-Haul Moving & Storage de Brockton
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U-Haul Moving & Storage of Abington
403 Bedford St, Abington, MA 02351 View Available Units3.8 miles from this location -
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224 Washington St, Stoughton, MA 02072 View Available Units5.0 miles from this location -
The Storage Shedd
275 Bailey St, Canton, MA 02021 View Available Units6.6 miles from this location -
U-Haul Moving & Storage of North Hanover
49 Franks Ln, Hanover, MA 02339 View Available Units9.4 miles from this location
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- 3,5 - Cote moyenne des clients
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Worst experience of my entire life! I had to wait 2 hours when I picked up the truck because they weren’t fully trained and didn’t know what to do. I stopped at the facility that I was going to use for storage. They couldn’t process it because the system was down. Went next day… emptied truck and the unit they gave me was full of someone else’s belongings. Couldn’t get another unit that day so I had to leave everything in the hallway until the next day! I got a call from the rude manager asking why the unit was empty. I told him what happened and was waiting for them to give me another unit. He said well this your unit and you have until 7pm to get your stuff in there! I received a free month for a one way move. They did not apply that to the unit. They put another lock on the unit so I couldn’t get my stuff out stating I owed money. Talking to employees and only the manager could do that. No return calls and the manager was never at the location for me to speak to. Spoke with customer service for 5 days and they can’t do anything either. Finally got a supervisor on the phone and he was actually able to contact the manager. Get this one okay….. the manager AGAIN wants to give me an attitude saying you need to have all your stuff out today (last day of the free 30 days).
COLLEEN S | Overall ExperienceN/A
HERVE C | First ImpressionsThe staff has been very helpful during my family’s time of support. 10/10 highly recommend. Every single staff that I’ve been in contact with so far including general manager, assistant manager, the manager EVERYONE!
Melanie B | First ImpressionsMy review is based on Terry’s quality customer service. She was amazing, very friendly, and helpful. She is an asset to your company. I rate Terry 100% of excellence service. I would recommend your store as long as Terry is working at your store. Thank you Eneida
Eneida R | Overall ExperienceI would definitely recommend to family and friends.
Carol H | First ImpressionsTerry was the best service person I dealt with over all your people were good It is too hard getting in an out of the warehouse when loading in or loading out. You have to swipe key card with every load You need freight elevators. The conveyor belt works very poorly.
W R | Overall ExperienceIt wasn't enough space for all of my belongings to fit. So I had a go somewhere else.
Shantae S | Overall Experience