Le client n'a pas laissé de commentaire.RICHARD B.
Customer Reviews for U-Haul Moving & Storage of Flagstaff
Pour nous contacter
Flagstaff, AZ 86004
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Chelsea D. | Premières impressions
Le client n'a pas laissé de commentaire.David B.
Provide a paper map to destination.Roc I.
Le client n'a pas laissé de commentaire.PATRICK K.
Le client n'a pas laissé de commentaire.JEANNE W.
This is a busy location, yet everyone seems to remain cheerful and upbeat and helpful. I did quite a bit of business in Flagstaff, and this most recent rental was the usual positive experience. Kathi Battali is a great asset for UHaul.STEPHEN K.
Rented space after a move for 9 months and I never had one issue accessing the unit. This was so easy, affordable and flexible!Patricia A. | Expérience générale
Le client n'a pas laissé de commentaire.David D.
Kathy is an awesome manager! She informed me of the cleaning fee in my case, but important to me was she included the WHY. Kudos to her & her crew!TONI B.
The gentleman who checked me in was polite and helpful. He got me out quickly, and provided me with a printed (live copy) receipt upon request. The only reason I did not give "excellent" is because there are no shuttle options - and often a single person has no ride after they drive the truck back to the depot. I would suggest this option - I ended up spending 20,00 $ for a cab to take me 3 miles to my home.STACIE A.
Nothing...I can say it was perfect!Monsii Z.
Le client n'a pas laissé de commentaire.Maureen D.
Good peopleSTEPHEN R.
This UHAUL is awesome! They really helped me complete a few projects recently without any hassle and made it easy for me to rent from UHAUL. I will definitely recommend renting from them and will be calling them for my future needs!MICHELE T.
Le client n'a pas laissé de commentaire.NICHOLE J.
quick and easy. employees are very friendlyemily E.
The employee was extremely rude and unprofessional. We would've gone elsewhere at the time of pick up if that had been an option.MATTHEW K.
There was a small computer glitch when the counter person tried to print the receipt for us. Also, a sign on the counter said I could present a photo of my DL, but when I attempted to do so on my phone I was told that I had to present my actual DL so it could be copied.STACEY P.
Le client n'a pas laissé de commentaire.Pierre W.
The 26 footer was fairly new only had over 21 000 miles but it appeared it had been in a severe accident as the right front have been pushed inward causing the cabinet itself to shift in the door on the driver side as well as on the passenger side to be out of alignment the interior of the cab was in very good condition and very clean and the truck ran very wellMark H.
Was great for us.ROLINE K.
The Flagstaff location was helpful however I was originally sent from Flagstaff to Hanks Trading post to get my truck. I drove 30 miles to Hanks Trading post and it was closed. I had to drive 30 miles back to flagstaff to get a different truck.. Completely wasted 2 hours and 60 miles of gas..BRADLEY P.
Le client n'a pas laissé de commentaire.LIUDMILA S.
Le client n'a pas laissé de commentaire.Winn S.
Treat the customer as if their business was important.SCOTT T.
Have prorated hourly charges for trailer usage.ERIC B.
Le client n'a pas laissé de commentaire.RICHARD D.
Very helpful.STEVEN E.
I just think the quality of service from Kathy and her team is excellent. Great practical advice and a willingness to help.STEVEN E.
Le client n'a pas laissé de commentaire.Betheny K.
Le client n'a pas laissé de commentaire.CONNIE R.
Great staff. I had the owner help me in the morning and a young man when I dropped off. Both were professional and friendly.STEVEN C.
Awesome customer service!JUDY N.
Friendly and efficient even when busyThomas B.
Again all was good. Personnel was very helpful. MerciRUBEN H.
Le client n'a pas laissé de commentaire.Sean L.
Le client n'a pas laissé de commentaire.GARY J.
Excellent service and any issues were taken care of by the manager. Other managers, especially the one at the Escondido, CA location (my drop off and storage location) should follow her example.Hasan A.
Le client n'a pas laissé de commentaire.EDWARD A.
There was a problem with all my cards paying for the rental. Even my boyfriend's card didn't work. No one seemed to know how to fix the problem. I had to pay by checking account. This was something new to learn with the employees.CIRIA C.
Le client n'a pas laissé de commentaire.JEROME T.
Le client n'a pas laissé de commentaire.BRADLEY F.
The person who unhooked the trailer never spoke to me, he unhooked the trailer and then proceeded to walk into the office. I waved at him and he said you can leave, that was it. Beyond rude, unprofessional and not an example I would want for my business.TAMMY D.
Not location specific but uhaul is the worst. I chose uhaul specifically for the Bagdad, Az drop off location and i was jerked around from start to finish. Roped me in when it was too late and didn't even honor lesser rates which were previously offered but declined by me because of my preferred drop off location. Get fucked.Nick C.
Le client n'a pas laissé de commentaire.OMID A.
Le client n'a pas laissé de commentaire.JACINDA H.
Le client n'a pas laissé de commentaire.PAUL C.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.James K.
Very efficient drop-off processJENNIFER D.
Le client n'a pas laissé de commentaire.BRANDON H.
Le client n'a pas laissé de commentaire.DEAN M.
No comments, great experience, Thanks!John F.
Le client n'a pas laissé de commentaire.ANGELA B.
Le client n'a pas laissé de commentaire.Brady N.
Le client n'a pas laissé de commentaire.JUAN D JR R.
Le client n'a pas laissé de commentaire.CARMEN L.
Le client n'a pas laissé de commentaire.John S.
The heck out app is super wonky, had to go inside to pick up rental!. Was trying to avoid going insidejospeh D.
Friendly and super helpful. Courteous and understanding. Ties to solve customer problems and answer all concernsERICK R.
Le client n'a pas laissé de commentaire.craig H.
Le client n'a pas laissé de commentaire.RICK G.
Patrick at the Huntington Drive location was quick to double check what I had reserved online was similar to what the location reserved. He was accommodating when I needed to make some adjustments as well.Michellsey B.
Nothing comes to mind , maybe coffee . But seriously U-Haul is an excellent establishment and made sure I was taken care of!mark H.
Le client n'a pas laissé de commentaire.MICHELLE E.
Le client n'a pas laissé de commentaire.JUAN D JR R.
Le client n'a pas laissé de commentaire.MITUL P.
Nice staffTODD C.
Was unable to use link to report condition of trailer at checkout. By the time I got home to access my computer, the link was dead.SCOTT R.
Le client n'a pas laissé de commentaire.Andrew H.
Clean windshield a little better.TIMOTHY A.
Le client n'a pas laissé de commentaire.DONALD M.
Le client n'a pas laissé de commentaire.GREGORY T.
Le client n'a pas laissé de commentaire.Kailey L. | Expérience générale
Very busy site but had great hours of operation which were very helpfulCHARLES D.
Excellent service the gentleman helping me get the equipment was very professional and helpful.Kyle T.
Great location, easy pick up and drop offCarletos G.
Le client n'a pas laissé de commentaire.HARLAN T.
Provide size truck that was confirmed, I received a phone call from this U-Haul location the day before pick-up confirming a 10' box truck, but when I arrived to pick up, at my scheduled appointment time, I was told they only had 15' box trucks available.GREGORY B.
Friendly and courteous. Great people.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.connie S.
I used to be a Penske customer but this location has won me over. My only complaint is that I couldn't get thru to them by phone. Improve that and you get a perfect 10.karl L.
Great customer service!!Lisa A.
Abby Vallem at Custer service was fantastic. She was very polite and helpfull with a smile on her face.LETHA S.
Le client n'a pas laissé de commentaire.Madison T.
Was allowed 3 days for one way rental. Upon check-in I was charged extra for returning trailer 3 hours after their standard duration. Placed was crowded with returns, and no one was waiting for a trailer. Poor customer service to ask me if it was okay to charge me extra. My response was of course, â€œnoâ€, but the check-in person evidently decided he wasn't empowered to do the right thing and override this. Unhaul should fix this to improve customer service.PHILLIP W.
Le client n'a pas laissé de commentaire.Gayle M.
Awesome service on an extremely busy college move in day!!Deanna K.
Le client n'a pas laissé de commentaire.Sharri H.
The young employee was extremely busy but he took the time to be very helpful, super efficient, and very friendly!EARL C.
Employees we're helpful and quick.Casey L.
It's a busy location but you can't tell cause the people are so nice and helpful!Autumn S.
The team was friendly, helpful and prompt even in the rain! MerciDawn W.
Le client n'a pas laissé de commentaire.Bruce K.
Le client n'a pas laissé de commentaire.Michelle W.
Le client n'a pas laissé de commentaire.Carolyn B.
Le client n'a pas laissé de commentaire.Denise A. | Expérience générale
Marcus and Kathy went above and beyond to help me figure out a solution to my storage needs. I'm so thankful and would definitely recommend this location to anyone.Shelley K. | Premières impressions
It was excellent. An efficent and friendly transaction.DAVID ALEXANDER T.
Le client n'a pas laissé de commentaire.Christine V.
Le client n'a pas laissé de commentaire.BRANNON C.
Le client n'a pas laissé de commentaire.Kevin A.
Le client n'a pas laissé de commentaire.Tiffany O. | Expérience générale
Le client n'a pas laissé de commentaire.Janessa M.
Le client n'a pas laissé de commentaire.Andrew B.
Really appreciated the walk out to the space and help with getting my purchases to my vehicle. I didn't ask for it but was noticed struggling I guess. Merci.Ruth L. | Premières impressions
The storage facility hours should be extended at least to close at midnight each night. Barring a few little leaks in the roof, the overall storage facility was awesome. Caleb is a great representative of Uhaul, very friendly, knowledgeable, caring, and most of all professional. If I ever need to store anything again, I would definitely do so at this Uhaul.ALEXANDER W. | Expérience générale
The manager was rude to me while I was unloading my stuff to give to Goodwill. It was hard enough donating my dead fiancee stuff . I didn't need her to come in and yell at me and my guest and tell me to hurry up by 7 pm even though the storage unit doesn't close till 10pm as per contract. Plus the added on late fee of 15 every few days was impossible. U haul has probably made over 8 thousand dollars from me these last two years and I didn't appreciate this last part being talked to and treated like crap I will never use a U-Haul moving services again or will I ever use a U-Haul storage unit ever again and I will tell everybody that I know not to use it and the way that I was treated and talk toCINDY R. | Expérience générale
Le client n'a pas laissé de commentaire.Terri D. | Expérience générale
Le client n'a pas laissé de commentaire.deborah d. | Expérience générale
Le client n'a pas laissé de commentaire.Terri D. | Premières impressions
Le client n'a pas laissé de commentaire.Robert J. | Premières impressions
Le client n'a pas laissé de commentaire.Debbie M. | Expérience générale
Le client n'a pas laissé de commentaire.William T. | Premières impressions
Staff was always friendly and highly competent regarding any issues I had. Always a pleasure dealing with them. I'm sad to be closing out my storage locker but will absolutely use U-Haul for any storage or travel needs in the future!Stephanie C. | Expérience générale
Thank you for waiving the fee! I wish we could have paid it but we were not able to. My mom was prepared to let it go when we got a voicemail saying we could get everything out as the bill had been waived because of COVID. Thanks so much!!rosalina l. | Expérience générale
I am so impressed with Kathy. She got us a storage unit that we needed very bad called us back when it became available. I am very very extremely pleased with her customer service and I give her 10 stars for satisfaction.Sherry S. | Premières impressions
Everything was fine! Thank you!La Keysha D P. | Expérience générale
This facility has always bent over backwards to help me with all my rental needs. Highly recommend themRichard H. | Expérience générale
Le client n'a pas laissé de commentaire.Cheryl B. | Expérience générale
Le client n'a pas laissé de commentaire.Blake C. | Expérience générale
They even cleaned the connection to the trailer.La Keysha D P. | Premières impressions
We also have a storage unit in Anthem Uhaul. Have been pleased with bothDebbie M. | Premières impressions
It would be nice if the units had a light inside the unit. It is difficult to see inside the larger units. Motion activated lights would shut off after use so the light would not stay on after use.Kevin R. | Expérience générale
The assistant could have given clearer instruction on how to couple and uncouple the trailerPatrick M. | Premières impressions
Le client n'a pas laissé de commentaire.Debbie P. | Expérience générale
Le client n'a pas laissé de commentaire.David B. | Premières impressions
The services I am referring to are based on professionalism and knowledge of the entire services U-Haul offers their customers. Representative was excellent in both areas.Jonathan G. | Premières impressions
Very well treated at both ends, Boulder and Flagstaff.Neal R. | Premières impressions
Online booking and check in were easy, facility was clean and easy to navigateJay L. | Premières impressions
I am very satisfied with the storage unit and the truck rental.David B. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!