Le client n'a pas laissé de commentaire.Manuel S.
Customer Reviews for U-Haul Moving & Storage of Hattiesburg
Pour nous contacter
Hattiesburg, MS 39401
(By Clover Leaf Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JONATHAN U.
Le client n'a pas laissé de commentaire.Megan W.
Horrible customer service. Lady at checkout was very rude when we had any questions about the process. The process was not clearly laid out especially the return process. The mobile process was very glitchy. Will never use this location again. Overpriced. Was not able to return uhaul to a closer location. When I asked the manager about the locations she acted aggravated and preceded to tell us that we were registered to deliver it at the same location and she did nothing to explain the process or help.Brayden R.
Rude and unprofessional. I definitely wouldn't recommend!Adrian A.
New Van rental . Nice and clean still has that new vehicle Smel. Check in was fast. I will rent from againLAMAR D.
Joe and Lisa handled our return in Hattiesburg. Very smooth check in of the truck and trailer. Professional and friendly service. We will use U-Haul for our next move.Donn M.
Le client n'a pas laissé de commentaire.Brandon S.
Lisa and Joe were simply amazing. They went above and beyond in making the transaction as smooth as possible. They were so helpful and nice!Abby L.
Le client n'a pas laissé de commentaire.Thomas L.
I was sent there due to no 15' or 20' at requested location. I also requested a hand dolly and they had none.. Terrible experiencePHILIP V.
Have updated truck availability.Kandice C.
Le client n'a pas laissé de commentaire.Jay A.
I have used Uhal many times . This was by far the best experience ever!!Fred S.
Inside the office needed air conditioning. But that's all otherwise a great job!Misty M.
Trailer was very dirty inside and out. Staff was friendly, pleasantTimothy M.
Fast return is great!!!ELLEN M.
The personal at Broadway Dr were great...Gary M.
Other than the older black gentleman and the younger black girl most are rude and act you're interfering with their day and their name tags say owner. Unfortunate for me they were the only uhaul location in town with the trailer I needed otherwise I'd go somewhere else.Douglas W.
Le client n'a pas laissé de commentaire.michael M.
Le client n'a pas laissé de commentaire.ALANA M.
Le client n'a pas laissé de commentaire.CHRISTOPHER E.
Fix the online check in. It was too many unresolved issues for me checking in. Had to go inside and wait in line anyway.Afrika P.
Le client n'a pas laissé de commentaire.david R.
Le client n'a pas laissé de commentaire.Bentley H.
Le client n'a pas laissé de commentaire.Avery S.
Easy in and out. Thanks!John C.
Le client n'a pas laissé de commentaire.Clinton P.
Le client n'a pas laissé de commentaire.Alisha I.
lisa , is always great, always willing to help We would definately tecommend them Way to go Lisa! Greatest manager everDANIEL L.
Le client n'a pas laissé de commentaire.Dwayne C.
The people who work at that location are the best!!! I can say it was a joy to work withTheresa W.
Nothing just continue to provide great serviceTAMARKION B.
All was just prepared for me.Shannon C.
Super friendly staff. Hook up was a breeze. In & out in no time. Merci!JR C.
The lady (Lisa) was rude, never smiled very straight forward, just plain rude.Nicole R.
EXCellent experience at this store. The manager and employees are always helpful. Truly a unique experience to find good service lately. THis store should be commended.Jacob F.
Le client n'a pas laissé de commentaire.Mariam W.
This location was great and helped me get the trailer backed into the space. Very nice people.Jacquelyn M.
Le client n'a pas laissé de commentaire.Stephen M.
Le client n'a pas laissé de commentaire.albert B.
Le client n'a pas laissé de commentaire.Phillip C.
Le client n'a pas laissé de commentaire.SHAMEKA B.
Le client n'a pas laissé de commentaire.MARIAN G.
Can not be reached by telephone system rolls over to other states that can't assist you.Elnora B.
Le client n'a pas laissé de commentaire.James S. | Expérience générale
Le client n'a pas laissé de commentaire.CARL C.
Le client n'a pas laissé de commentaire.cheryl W.
Make sure to check the equipment. We had a blow out and had to wait for road side assistance.Rickey P.
Le client n'a pas laissé de commentaire.Alicia S.
Lisa Hayes the manager didn't give us a fair rate on our round trip Uhaul instead of 40cents per mile we were charged 1,09 per mile. We asked how we can fix the mistake and she replied telling us there was nothing she could do for us. When we returned to drop off the employees tried their best to help our rate and there wasn't much they could do since it was put in wrong when Lisa Hayes that morning should have fixed the error earlier. Not satisfied at all!Harry G.
Le client n'a pas laissé de commentaire.Corey C.
Le client n'a pas laissé de commentaire.Pradeep H.
Le client n'a pas laissé de commentaire.Thomas V.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.Darren N.
Every time there is a computer glitch. Work on tech, so customers will have a much easier experience.Jaon W.
Le client n'a pas laissé de commentaire.Malcolm M.
Le client n'a pas laissé de commentaire.Paul G.
Poor customer serviceJACK K.
Le client n'a pas laissé de commentaire.jonathan W.
Le client n'a pas laissé de commentaire.Charlotte W.
Le client n'a pas laissé de commentaire.Lea Ann D.
Le client n'a pas laissé de commentaire.Shawn D.
Le client n'a pas laissé de commentaire.Don S.
Le client n'a pas laissé de commentaire.ELLEN M.
You need to have better communication with the customerwillie M.
The lady from customer service is rude as hell don't know how to talk to people get more courteous peoplequenshay H.
Very quick and efficient check In process. The worker was helpful.William G.
Great serviceDENNIS R.
Le client n'a pas laissé de commentaire.KATIE M.
Le client n'a pas laissé de commentaire.Mike E.
Le client n'a pas laissé de commentaire.James S. | Premières impressions
The representatives were rude and unpleasant, they had nasty attitudes towards customers in line ahead of me. They made the entire facility feel unwelcoming. I've never experienced such poor customer service before. The man and woman both in the facility either need better customer service training or find a job where they do not have to work with assisting others. This was the most horrible experience hands down.DIAMOND S.
The wait time was major. I over filled the gas tank about 20.00. No kind of refund. The lines were long and the guy that waited on me needed a chill pill. I guess everyone was having a very busy & frustrating day. That's how it goes working with the public.Dorothy S.
I was served quickly and with respect. Don't know what more one could ask!David R.
Everything good!RODNEY D.
Le client n'a pas laissé de commentaire.Catherine C.
Everything was perfectAnitra A.
Le client n'a pas laissé de commentaire.GLEN S.
Location and the associate working there was fine. The equipment is just old and tired. The driver door wouldn't close right and shifting gears was labored. It took longer than, in my opinion, to shift from 2nd to 3rd. This added to the high fuel consumption. Also, the $29 a day rental is great until u add the 0,71 cents per mile. My $29 a day rental ended up being with fuel costs $143! For a one day local rental that is not cost effective.JON M.
Le client n'a pas laissé de commentaire.CYNTHIA D.
Well organized yard. Very professionalJAmed W.
Be very truthful! Make sure you all tell everything about your policy. The white lady never told us if we don't bring the truck back at a certain time than they will charge us another day. This was so unprofessional. Cause a big confusion..Qwaisha R.
Talk to the guy that works there. He was in a bad mud and was not very respectful.CRAIG C.
Le client n'a pas laissé de commentaire.STEVEN S.
The young woman that manages the location is without a doubt the best customer service I have experienced lately. It is rare to find someone that manages well and she should be recognized and rewarded. It makes a typically annoying experience much better when the place is well run.Jacob F.
Work with U-haul to provide military personnel with "expired" licenses a way to rent vehicles.Valerie M.
Le client n'a pas laissé de commentaire.ANGELA M.
Le client n'a pas laissé de commentaire.Tamore G.
Received a call demanding the trailer. Not nice.LEWIS G.
Very efficient and prompt. Very professional.TAMMY S.
Le client n'a pas laissé de commentaire.Kenyana V.
Le client n'a pas laissé de commentaire.CAITLYNN J.
Le client n'a pas laissé de commentaire.CASANDRA W.
Le client n'a pas laissé de commentaire.Marcus S.
Le client n'a pas laissé de commentaire.BRENDA H.
Le client n'a pas laissé de commentaire.BRENDA H.
Le client n'a pas laissé de commentaire.TAMMY H.
Le client n'a pas laissé de commentaire.WILMA M. | Expérience générale
I really like the guys who help me out with the trailer, his name was Joe.Sylvia T. | Premières impressions
I'm from New Orleans. I received quality service from The Uhaul in Mississippi on Broadway.Sherry R. | Expérience générale
I really appreciate all of your help and their generosity I would start something there again if I needed to because I had to storage and a real bad time in my life thank you guys so much for being so nice to me have a blessed day andJulie M. | Expérience générale
I was totally satisfied with the service.Vivian H. | Expérience générale
The CSR at the Broadway location in Hattiesburg, MS. was great! However the rest of my experience can be summed up as a NIGHTMARE. I reserved a 26 feet truck and a 10 x 40 x 10 storage unit with great confidence as I received my confirmation emails. But in reality, the truck reservation was changed to a different location, reconfirmed by email with a 7:30 a.m. pick up time even though the store did not open til 10:00 a.m. I had to drive 20 miles further to a location in Moselle, MS and wait for them to open. After loading the truck and going to my storage reservation at 1303 7th St., Hattiesburg, MS., I was informed that my reservation with a confirmed email was completely deleted from the U-Haul computer system. I was stuck with a gas guzzling truck with all of my possessions inside of it and no place to store my belongings. I was told that U-Haul was sorry and there was nothing else they could do. The CSR lady at Broadway became my hero by finding storage space, but I would have to rate my overall experience with U-Haul as a COMPLETE FAILURE!!!Robert J. | Premières impressions
Le client n'a pas laissé de commentaire.Jimmy M. | Expérience générale
This was the WORST STORAGE FACILITY EVER!!!!! My unit was full of ROACHES. MY FURNITURE WAS DAMAGED FROM WATER. THE UP KEEP OF MY UNIT WAS INHABITABLE! I had to use Roach BOMBS FOR THREE WEEKS!Anthony B. | Expérience générale
The facility storage was spacious enough to hold all my belongings.Tiawanna L. | Expérience générale
Very efficient lady. Thank you Raven Barnes.Carl C. | Premières impressions
No additional commentPat E. | Expérience générale
My experience at this Broadway location was awesome. Thank you, Raven and Brittany for all your hard work and keep up the great work cause I'll definitely be back for all my moving and storage needs.Renet C. | Expérience générale
Thanks, Raven Barnes for assisting with my storage needs. You and staff have provided top notch service when needed.. Sharon AndersonLINDA A. | Expérience générale
S.O.kelly p. | Expérience générale
Very pleased with entire shipping process.Cynthia B. | Expérience générale
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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