Two weeks after returning the rented truck and storage unit from U-Haul Harrisburg, Mississippi, I encountered a series of unfortunate events. The truck representative contacted me, requesting the return of the truck and informing me that I would be responsible for a substantial fee due to the delay. Similarly, the same issue arose with the storage unit. Despite informing the storage facility that I was vacating the unit and that it was empty, clean, and left open, I received an email with a payment reminder a week later. Given my previous negative experience, I refrained from loading any items into my truck before visiting the storage facility. In conclusion, I strongly advise against using U-Haul Harrisburg, Mississippi, for rental services.
IGOR M | Expérience généraleSelf Storage Units in Hattiesburg, MS, 39401
U-Haul Moving & Storage de Hattiesburg
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- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI moved out on 9/28. I sent notice the same day. I have a confirmation from Joshua Sims that the move out request was received and completed. I received an email that I owe money for October, which I do not as I moved out according to your rules and you sent me a confirmation stating that it was successful. The unit was empty and clean and I sent you pictures. I have now received a letter from Joshua Sims that was sent to my emergency contact (my wife) that we owe money plus a late fee. We do not of course because YOU, Joshua Sims confirmed that I moved out. So check on this as I will not being paying anything else for this storage unit.
Claude l | Expérience généraleNo comment at this time
vivian g | Expérience généraleSome of my items got wet in yall storage unit it actually rains in yall storage units.And if I would have knew that yall storage was trash I would have got insurance so bein that I didn’t the workers was rude and didn’t try to help and no kind of way.Please don’t rent a storage from this place
Tiffany W | Expérience généraleGreat service would recommend to anyone that’s in need of storage y’all would be the first
EDNA J | Expérience généraleI would like a call back [redacted] everything I had stored there was completely ruined!!!
mandy r | Expérience généraleKenny really took great care of me.
PAUL H | Premières impressionsI like the stuff you have at this location they are very knowledgeable and friendly I feel that you do need more space far as parking and in the parking lot where the storage units are at it has a big water puddles that needs to be filled but other than that everything was okay I would rent again
Kittie D | Expérience généraleThis was the best experience I’ve ever had with a storage company. The staff was very helpful and courteous.
Robyn M | Expérience généraleAll my stuff was molded up when I got it out of storage.
HANNAH W | Expérience généraleCustomer service was great day...
gary a | Expérience généraleN/A
Vashunda W | Expérience généraleGreat Experience and Wonderful Customer Service.
R3SM I | Expérience généraleLisa and staff always professional and kind. Always busy. Which says a lot!
susan t | Expérience généraleThe storage unit was adequate at best but seriously worried about water and other damage. It was WAY OVER PRICED and they do not Pro rate if you need a partial month. We were limited with choices at the time, but I would look around as there are many BETTER options at better prices.
David M | Expérience généraleThe workers were very helpful and friendly
Cynthia S | Premières impressions