Évaluations des clients U-Haul Moving & Storage of Norristown

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Norristown

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Debra R. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Le client n'a pas laissé de commentaire.

Leonard M. le

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Le client n'a pas laissé de commentaire.

Hamdi B. le

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WORST CUSTOMER SERVICE I EVER HAD ANYWHERE ,WHEN I RETURNED THE TRUCK . THE PERSON IN CHARGE WAS OBNOXIOUS AND PRETTY MUCH LOOKING FOR A FIGHT . I RENTED MANY TIMES IN THIS LOCATION . NOT ANYMORE .MAYBE EVEN DONE WITH UHAUL

BRIAN Y. le

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Le client n'a pas laissé de commentaire.

William L. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

John L. le

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I had a reservation for a cargo van at another location. Upon my arrival, I was told my reservation was cancelled due to van recall. I received no prior notice. I drove 10 miles out of my way only to wait in line behind 8 other people making me over an hour late. Now I have to pay for additional total 20 miles. No apologies received

Paul A. le

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Le client n'a pas laissé de commentaire.

Walter D. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Joshua W. le

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improve service

Herbert E. le

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The installer Wes great! Friendly,courteous and good at his job. Thank him for me herb

kelsey H. le

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they scheduled my pick up for 8am on sunday even though they open at 9am on sundays. I couldn't get my truck because I reserved a tow dolly too. I am happy that they gave me some money back but that still shouldn't have happened, I had to wait for an hour.

Darwin N. le

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Le client n'a pas laissé de commentaire.

David F. le

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All good ??

Zaire A. le

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Le client n'a pas laissé de commentaire.

Brian V. le

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My roommate and I had what was probably the best overall customer service experience either of us have ever had. Between us, we've moved a total of 13 times. We can think of only one additional service that we would have liked... a bobble head Uhaul mascot to attach to the dashboard on our cross country trip: Sammy-U!

Steve D. le

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Get rid of after hours drop off fee. Incredibly annoying.

Jonathan N. le

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Good service

Nina O. le

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Le client n'a pas laissé de commentaire.

Brent L. le

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Le client n'a pas laissé de commentaire.

Rachel W. le

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My rental was ready when I arrived. No problems with customer service. Everyone was friendly ..I would definitely use this location again.

Gerard H. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

Mohamed A. le

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Le client n'a pas laissé de commentaire.

Jeff V. le

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Le client n'a pas laissé de commentaire.

Vishwambher K. le

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The process to take the equipment using mobile device is too time consuming. When you are working on a move with limited time on hand, it is quite frustrating to go through the lengthy process, many steps of which could have been done ahead of time. Return was slightly shorter process however it also had too many steps. Fuel level was misleading too. Was told it is full at time of renting & not sure why it will burn so much fuel in less than 15 miles drive.

Steve W. le

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Le client n'a pas laissé de commentaire.

allan M. le

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When returning the vehicle I ended up going to 3 places before anybody would take it from me. your communication with me was terrible, making me go out the way to drop the truck off was terrible, you charged me the extra fuel for the extra mileage I had to drive to take it somewhere other than I had agreed. When I made the booking I spoke with your customer service and we agreed to return it to King of Prussia. When I got to King of Prussia they would not take it. My experience with your organization this whole trip was disastrous. Never I rang to speak to your customer service and they were just plain rude. When my wife rang to try to find out where I was supposed to take the truck back they were just plain rude. This was an extremely unpleasant experience for us. Your organisation needs to do a lot of work to improve customer service and the attitude of your staff

Guillermo W. le

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Very pleasant and helpful personnel. Easy access.

Vanessa B. le

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Le client n'a pas laissé de commentaire.

Lubna I. le

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Prompt service and nice storage room

Kevin I. le

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Storage needs to be remodeled and upgraded.

Christine C. le

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The staff were extremely professional and courteous! Both the young man who helped look over the truck return and the young woman who helped us with the storage unit were outstanding! Thank you!

David G. le

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Received our two uboxes just fine. Helped locate our uboxes for unloading, and then the next day for storage.

Jalessa S. le

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Customer service wasn’t very good and after 2 months I was charged an extra $5 on my bill without any notice

Maggie B. le

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I was trying to tell them I moved out but there was only one person working and couldn’t wait as I had movers waiting

Sarah P. le

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The woman who was working last night (I am so mad I can't remember her name) was WONDERFUL! She was fast, helpful and had a huge smile! She is definitely an asset to your company!

SHAWN D. le

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Staff was friendly, respectful and helpful and quickly unhooked car trailer and was shown sample and actual storage unit that was in convenient spot and right size for was I had to store.

Catherine S. le

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Great service! Thank you

anatoliy l. le

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Young Lady was very helpful and answered all of my questions

Ramakoti K. le

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It was great experience and my goods were safe. They delivered as promissed and i would recommend to any one.

Fiona E. le

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Accommodating staff.

Bill T. le

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Fast and efficient. Thank you.

Ralph G. le

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The owner was friendly and helpful and he and his staff made my moving day much easier.

diane p. le

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Uhaul is the worst moving company . They took my truck reservation a month ago, I spent a lot of time on the phone , pick up, drop off location.. 2 days before I get the truck, No TRUCK AVAILABLE!!

rose m. le

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Great experience!

Shaunice H. le

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Went above and beyond to make sure my rental needs were met.

Cheryl K B. le

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Staff in Norristown, PA location made everything easy and hassle free!

donald h. le

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If I had to do it again I will

Romanelli P. le

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Kelley (the facility manager) was outstanding, as was Frank, his colleague. They made my move-out simple and stress-free. Kelley could not have been more helpful or friendly, he deserves recognition!

Joel a. le

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I had such a terrible experience that ended up costing me $300+ and HOURS of inconvenience!!! I still don't know if the entire situation has been settled because no one is responding to my inquiries.