Évaluations des clients U-Haul Moving & Storage of North Anchorage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of North Anchorage

Cote générale :

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Daniel B.
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Le client n'a pas laissé de commentaire.

janet H.
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Le client n'a pas laissé de commentaire.

lawrence P.
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Might need a wash bay. Lights were dirty and outside of vehicle. Staff was friendly and helpful and took care of use well.

MELANIE W.
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Le client n'a pas laissé de commentaire.

Michael P.
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Le client n'a pas laissé de commentaire.

KATHLEEN B.
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Le client n'a pas laissé de commentaire.

STEVEN T.
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Le client n'a pas laissé de commentaire.

Solomona S.
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Le client n'a pas laissé de commentaire.

michael R.
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Le client n'a pas laissé de commentaire.

DAVID M.
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Bruh I put in 5.5 gallons of gas that I used to drive 20 miles... and then got charged for another 5.5 gallons of gas? Bruuuuh. Miss me w/ that. Never again

Solomona S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

SAVANAH F.
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The gentleman who helped me did above and beyond what he had to do to make me feel comfortable and help with my refund

ALEXIS L.
Évaluation :

This is my first time renting a moving truck. The front desk did not give me any information and was not much help. Didn't tell me anything. Just gave me the keys. He also asked me to sign the pad after I took payment. I thought I was signing for the payment but I was signing a list of agreements that I didn't even read he did not give me a chance to read before signing.

Marilyn G.
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I specifically ask if I had a dolly and I didn't have one when I went to that location to move. Amber is who I had asked.

Drew S.
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Return agent shorted me on my gas gauge when I went out of my way to return the truck with the needle higher than the initial 1/4 tank I started with. There is no way I left the truck with 1/8 a tank when I added gas myself to offset use. I verified needle was above 1/4 mark when I parked at lot. This stupid gas charge soured my otherwise pleasant rental trip. Either the agent is shorting me or the gauge broke after I left truck. Either way, I am not happy and will not rent from this location again. Feel like I was extorted. Also you should not be able to rent a truck with only 1/4 a tank to start. That's just crappy service.

keenan M. | Expérience générale |
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The staff went above and beyond during a difficult time in my life...

AMBER D. | Expérience générale |
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The staff was always Very grumpy and rude. They acted like helping you was a chore and it was quite concerning. The only gal that was super sweet was the older cleaning lady that came the the storage building. She was always so friendly and helpful. I always felt bad for her because she had to clean up some really nasty stuff left by people at the entrance. She should get some kind of compensation. Sometimes there are USED NEEDLES, pee cups and literal human poop and she cleans it with a smile on her face. She is definitely a saint.

Jennifer S.
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Le client n'a pas laissé de commentaire.

Jeremy H.
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Le client n'a pas laissé de commentaire.

Gregory M.
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Le client n'a pas laissé de commentaire.

LOKENI L.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER H.
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This was the single worst customer service experience that I have ever had. I will never use UHaul again and I will tell everyone I know my story. If you want to hear the story or care about your customers you can reach out to me.

Robert L.
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Le client n'a pas laissé de commentaire.

JAMIE P.
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Le client n'a pas laissé de commentaire.

Curtis J.
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Excellent service friendly workers will definitely go back next time when I need to move furniture

Jerry P.
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Le client n'a pas laissé de commentaire.

William C.
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Boooooo! Cold truck lots of snow on it, mirrors and windshield frozen and hard to see out of (very unsafe) 30 min warm up time. Very disappointing. Extra fuel charges that were bs, dispute form required for bs extra fuel charges. No first call resolution. Long hold times, inaccurate and poorly working web site. This store needs to get their stuff together. Booooo!

Val M.
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Le client n'a pas laissé de commentaire.

Michael J. | Expérience générale |
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Ms. Veronica is simply amazing. She felt like family and went above and beyond to serve. Thank you for being so awesome!!!

Richard H.
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Le client n'a pas laissé de commentaire.

Kimberly W.
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I just dropped off.

Roy E. | Expérience générale |
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Great customer service and friendly staff! Thank you much Veronica!

Sarah P.
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I was very disappointed with the customer service provided. The people that helped us were no personable and when I went to drop the truck off, I was asked to just leave it with the keys inside. I requested someone go outside with me to check the truck but they were too busy. Then I received my bill with an extra $50 charge stating that I did not fill the gas tank up to the proper line even though I did the same amount as it was when I took the truck. I don't understand why no one would help or notify me but instead would rather take my money. I am very disappointed with this situation.

Dannialle C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Anita S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Cynthia N.
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Le client n'a pas laissé de commentaire.

Rusty K.
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Le client n'a pas laissé de commentaire.

Daniel D. | Premières impressions |
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The staff were extremely helpful and the products were a real value. The storage was secure and super clean. Felt like an extension of home.

Emoni d. | Premières impressions |
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Mrs. McDowell was awesome! She was very pleasant to work with and I appreciate her going above and beyond the call of duty. She is great at accommodating those who seek uhauls services, prompt but extremely thorough. The storage facility and store was very well maintained, organized and exceptionally clean. I’m looking forward to continue working with UHaul.

Dallas B.
Évaluation :

It is hard to begin to describe the level of incompetence at this U-Haul location. I rented a 6x12 U-Haul trailer from the North Anchorage U-Haul location on Boundary Ave. I reserved the trailer for a drop-off in Seattle, and explained to the North Anchorage U-Haul that I would be traveling through Yukon and British Columbia on the Alaska Highway during winter, and that the trailer should be in good shape. The North Anchorage U-Haul hooked me up to a first trailer, only to discover that the wheels were seized up. The employee then hooked me up to another nearby trailer. I looked at the wheels and questioned whether they were sufficient for the length of my drive. The tires were almost completely bald. They had little tread at all. The trailer as also banged up, and did not have the proper stickers to indicate the existence of the dents that were present. The U-Haul didn't seem to care much, and sent me on my way. After traveling less than an hour outside Anchorage in a snow storm, the trailer got a flat tire. I pulled into the nearest U-Haul location I could find, which happened to be Eagle River Body & Paint. I parked in their lot and contacted U-Haul roadside assistance. One of the employees of Eagle River Body & Paint came by to see if everything was OK. We explained the situation. He took one look at the tires and said that all four were wildly inadequate, and that he wouldn't let someone take a trailer to Fairbanks in that condition. He also noted that the trailer was hooked up incorrectly, and that the North Anchorage location had a reputation for this level of incompetence. We eventually got our tires replaced at the Eagle River Body & Paint Neighborhood Dealer location, which I would highly recommend.

Sarah H. | Premières impressions |
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With only one person working, I was very satisfied with the services provided. Very good job.

SEAN S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Bernice N.
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Veronica was extremely helpful and went above and beyond! Give this lady a raise!

MICHAEL G.
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Le client n'a pas laissé de commentaire.

Joshua R.
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Le client n'a pas laissé de commentaire.

MARK M.
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Le client n'a pas laissé de commentaire.

Betsy C.
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Easy to book online and waiting for me when I arrived.

Tommie M. | Expérience générale |
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None

cathy U.
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Le client n'a pas laissé de commentaire.

MICHAEL C.
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Can not think of any improvements to be made but I would like to give your employee Veronica a great big THANK YOU. She was very pleasant and very helpful in booking my truck and in the returning of it.

Melanie W.
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Le client n'a pas laissé de commentaire.

William H.
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Le client n'a pas laissé de commentaire.

Susan O. | Premières impressions |
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Le client n'a pas laissé de commentaire.

brian E.
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The staff were incredibly helpful and made the rental experience absolutely great. Very fast service, a warm truck when it was 10 degrees out, and seamless procedure. Really a well run and staffed operation.

Zechariah A.
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Le client n'a pas laissé de commentaire.

David L.
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Wear a uniform or name tag so customers recognize associates as employees.

AARON A.
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Veronica was super nice and super helpful!

alyssa K.
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Le client n'a pas laissé de commentaire.

Gary M.
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Boniface U-Haul on Boundary in Anchorage Alaska has the nicest and most pleasant employees. Truck was excellent

Richard B.
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Le client n'a pas laissé de commentaire.

Treyonna S.
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Great customer service & care!!!

Travis R.
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Nothing they always do a great job, Veronica, Aimee and all the rest of the team are very friendly and always go the extra mile for their customers.

Jason S.
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Le client n'a pas laissé de commentaire.

Margaret S.
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Le client n'a pas laissé de commentaire.

Jim M.
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I did not use the miles that I was charged for and they didn't credit my bill to reflect the 9 mile difference. Which isn't much but I don't know how many people have been ripped off by them but i will bring it to social media.

RICARDO M.
Évaluation :

Excellent

susan o. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jade G. | Premières impressions |
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Very friendly

Luis C.
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This location needs to upgrade their trailers and vehicles. They are pretty beat up.

BRANDON N.
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Le client n'a pas laissé de commentaire.

vander B.
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Very easy pick up and drop off, fast and friendly

carl S.
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Fast service and professional! Thank you!

Karen A.
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Reserved an appliance dolly and when arrived said they didn't have any. After I complained, they “found one”. Signs all say wear masks but no employees were wearing masks. I'm high risk so that was uncomfortable. No one met us to check in. Had to go in and find someone and they said they would check in on phone later and send us a receipt. Customer service was not good at all. Will use another location next time.

Allen L.
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Le client n'a pas laissé de commentaire.

Darby M.
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Le client n'a pas laissé de commentaire.

Miguel C.
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Nothing. Veronica was very helpful and kind. Thank you.

Ryan A.
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Le client n'a pas laissé de commentaire.

Sean T.
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Le client n'a pas laissé de commentaire.

JENNIFER P. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Dave M.
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Le client n'a pas laissé de commentaire.

Maegan A.
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Le client n'a pas laissé de commentaire.

Noah A.
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I have rented the Truck from the branch at the Boniface area. The customer service was excellent and the car was clean and the process was very quick that's what I like most. Thanks

Zachary S.
Évaluation :

N/a

Landen S.
Évaluation :

Landon at the St Louis store was very helpful and went above and beyond to help me, he was an amazing representative. My uBox arrived in Alaska with the door hanging wide open and my items exposed to the elements. I placed a lock on the door as Landon told me, and he said their office would secure it with other means after that. We received the most beat-up, trashed looking uBox there was in the entire warehouse. The other boxes were newer and sturdier, but we received a ratty, warped box. I didn't complain at the time, thinking so long as my items arrived safely I didn't care. I don't blame Landon for that either. The box arrived with my lock still hanging on a broken hinge that was bent and completely separated from the door, and the other metal latches were destroyed. When my box arrived at the uHaul in Anchorage, the manager Veronica saw that my box was ajar and beat up badly, so she immediately leapt to action to secure the door, assess for damage, and contact me. Veronica was also very helpful, and I appreciated her service. Were it not for Landon and Veronica, I would have given you 0 stars. Your customers deserve the best you can provide to them, not the worst. Don't take advantage of your customers who won't put up a fight or a fit. I won't be using uHaul again unless I am absolutely desperate with no other options. Be thankful you have good, hard working people in your offices that actually cared about giving their best service.

Dale P.
Évaluation :

You guys were awesome to us! I can't think of a way to improve.

Aaron C.
Évaluation :

Nothing I can think of. I've rented twice from this location now and every employee, from the lady who printed my contact to the guy who checked in the trailer when I dropped it off was amazing. Both the guy who hooked up my trailer in the morning (I missed his name) and the guy who checked it in (I believe his name was Kuan) were especially helpful. I was using my wife's Volvo to tow and felt assured they knew what they were doing and safe having them handle her car.

Luke S.
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Le client n'a pas laissé de commentaire.

Travis R.
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Aimme, Rick and all of the rest of the crew are great and I'm happy to continue doing buisiness with them all!!

Alexis B.
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Le client n'a pas laissé de commentaire.

PETER MICHAEL T. | Expérience générale |
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Great experience. Have been a previous customer but have never done this type of use. One way trailer and using the storage. Very smooth and great location with an amazing staff.

Zachary K.
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Le client n'a pas laissé de commentaire.

Papaofo L. | Premières impressions |
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Veronica is the BEST!!

Dannialle C.
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The driver who was responsible for bringing the truck out was very courteous and polite, excellent customer service!

Aaron C.
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Le client n'a pas laissé de commentaire.

shirley M.
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I was charged $7.00 twice for the 1 dolly provided and used. I'm really disappointed. Was I overcharged because I'm a woman? It's not he $$, it's just not right!! I left a message..nobody called me back. Super not happy!!!

Catherine S.
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Le client n'a pas laissé de commentaire.

John D.
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Le client n'a pas laissé de commentaire.

Paul V.
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Service was great.

Valerie B.
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Le client n'a pas laissé de commentaire.

Monique V.
Évaluation :

Fast courteous staff

Michael P.
Évaluation :

Excellent service

JEFFREY P.
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Le client n'a pas laissé de commentaire.

JOPET M.
Évaluation :

Anchorage and Mat-su Valley training program needs to improve. Employees need training to ask customers-if they have an issue with measurements of a rentals height and width ie 6X12 trailer w/ ramp. Uhaul had 2 rentals on back to back days where 2 customers rented the exact same unit from different locations and unable to fit side by side UTV while picking up from same dealer. Also, when i returned my unused unit to the nearest “Uhaul” office, the employee should've asked if i was supposed return my unit to the original location. So I left it there, unaware to me that original location was waiting for return their unit and charged me late fees. the site managers only advise was to me was to drive 2 hours round trip and pick up her unit where I “dropped It off” for her to reverse the charges. Upon arriving at the Wasilla location the manager Dave told me that Gary-from Boundary office- was going to send someone to retrieve the same unit I dropped off. I WILL NOT BE RENTING and NOT BE RECOMMENDING the Boundary Rd Anchorage, AK location anytime soon until they improve their training process and same goes to ALL Alaska locations. Thank you....

Rebecca V.
Évaluation :

I have gotten charge multiple times on my credit card. I called the local company but my call was sent to the main uhaul number. I told them the situation and they said they would send a message to someone who could help me and I would get a call right away. I have done this twice with no call back.

gene W.
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Le client n'a pas laissé de commentaire.

DANIEL W.
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Le client n'a pas laissé de commentaire.

Carl J.
Évaluation :

No improvements necessary. Staff did a great job, was very efficient and helpful.

Michael P. | Expérience générale |
Évaluation :

Staff were extremely helpful in all aspects of storing, moving supplies and moving information . Veronica was great.

Tyrone B.
Évaluation :

Thank you for your great service.

Micah B.
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Le client n'a pas laissé de commentaire.

Anita R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Josiah D.
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Le client n'a pas laissé de commentaire.

Eric C.
Évaluation :

Enormous selection. Professional and helpful staff. Will need a trailer in near future and will reach out to them.

Candice L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

adam j. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Lisa A.
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Le client n'a pas laissé de commentaire.

Denzel S.
Évaluation :

Good job keep it up!

Sonja J.
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Le client n'a pas laissé de commentaire.

Adam R.
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Le client n'a pas laissé de commentaire.

Kiera S.
Évaluation :

Le client n'a pas laissé de commentaire.

David W.
Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer R.
Évaluation :

The truck I rented had a check engine light on when picked up. I was told it wasn't an issue. However, every time I went to start the truck it wouldn't turn over until I tried a dozen or so times. I think the starter is going out. Unfortunately I was unable to inform the front counter of this. While the staff is awesome I'd say that they are severely understaffed.

mateo v. | Expérience générale |
Évaluation :

I'll come back again, if I need it

Kevin N. | Premières impressions |
Évaluation :

The staff here is extremely helpful & friendly. The units are easily accessible and affordable.

FANNIE R. | Expérience générale |
Évaluation :

Thanks to Veronica I had all the best service including truck rentals.

JOSIAH ALLEN S. | Expérience générale |
Évaluation :

Horrible communication, the cancellation process took way longer than it should have and it was practically impossible to ever reach a human there. The storage building smells horrible all the time, there’s always garbage around. The storage room is dark, it’s extremely hot on the 3rd floor. Not impressed with this location at all. Not worth the storage rate

Joseph M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Leah c. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Trina H. | Expérience générale |
Évaluation :

Great staff, professional and helpful

Jayly M J. | Expérience générale |
Évaluation :

Veronica and her team are the best!

thomas c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Julie S. | Expérience générale |
Évaluation :

The storage unit was like working in an oven or sauna. Unnecessary hot. After hours the sliding door did not work with my access code making it impossible to move things in and out after I got off work. On most occasions there where no carts available, and people parked right in front of the door, making it difficult to load my truck. There were a lot of homeless people hanging around, and weird people riding around on the carts inside the building. Also people with dogs hanging out inside the building, and intoxicated people hanging around. I was never comfortable being there alone.

KEVIN P. | Expérience générale |
Évaluation :

Great staff. Very courteous to myself and daughter. Clean too.

ENRICO N. | Premières impressions |
Évaluation :

Initial and secondary assigned storage were BOTH occupied, storage areas were in the 80’s, and entry area was cluttered. Returned a rented trailer on time, but was contacted at drop off location (not Boundary) two days later, requesting I intended to return the item. Trailer was in the yard, but associate was too busy to follow-up previous call with customer.

jerry l. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jamaille A. | Premières impressions |
Évaluation :

Not Applicable

Jason R. | Expérience générale |
Évaluation :

It was frustrating when we first started using the storage facility years ago. According to corporate policy they determine what units to open and when. We walked by 15-20 empty units to get to ours. When asked why, they said they couldn't use those until corporate opened them in the computer. I guess that makes since somewhere.

Jason R. | Expérience générale |
Évaluation :

They could use some air circulation in the summer time to reduce the smell from other units stored items. During the winter it's good though. Helpful staff!

JOSEPHINE P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Terry B. | Expérience générale |
Évaluation :

From friendliness and helpfulness of staff, to secure storage units, to fair dealing during the corona crisis, I would rate U-Haul on Boundary Avenue top notch.

william o. | Expérience générale |
Évaluation :

Easy to use, great location and relatively inexpensive. My stuff was secure and I never felt it was in danger of being broken into. The staff is also great and friendly.

Sam P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Theresa S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Janet B. | Premières impressions |
Évaluation :

The sttaff was particularly helpful and friendly. Cannot praise them enough.

alicia b. | Expérience générale |
Évaluation :

I shouldnt have to pay extra to access my belongings after hours. i work 72 hours a week and accessing my unit before 7pm could be difficult to do. All the staff was great, but them not having a good telephone system or intra messaging system that working properly caused me stress trying to reach someone in the store. I kept getting reservations which they couldn't help me. A good team needs equipment/ tools that works to get the job done. the staff made up for the lack of communication due to the equipment not working and me not being able to get a hold of someone.

Rebecca E. | Expérience générale |
Évaluation :

Rat pee was over my furniture in the back. GROSS! I didn’t have food stored there at all.

Diane P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Hiram C. | Expérience générale |
Évaluation :

Thank you so much

caroline j. | Premières impressions |
Évaluation :

The manager Veronica is awesome helpful and I recommend her

fredrick c. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Fraylen G. | Expérience générale |
Évaluation :

Great services I really like this specific location!

Karen L. | Expérience générale |
Évaluation :

1. With Covid19 no sympathy, constant excessive charges, 2. Makes difficult to make payments or if getting help situation to fix, not understanding at all 3. Doesn’t try to make customers feel we can come to agreement or better This is for Anchorage areas out of state cones off better understanding and hope to help with a situation

Hiram C. | Premières impressions |
Évaluation :

Thank you so much for everything

Irania M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Vincent L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Angela F. | Premières impressions |
Évaluation :

Wonderful experience. It went very smoothly.

Jared D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

John L. | Premières impressions |
Évaluation :

Returned a box truck after hours. The procedure to check it back in on my cell phone did not work. Please check your site to ensure ease of use and accurate instructions. Over the past millennia, all of my experiences with U-Haul have been great. The counter person at this location gives outstanding customer service. A salary increase is highly warranted. Keep her happy as that, I want her there in the event I need her expertise later.

Jasmine J. | Expérience générale |
Évaluation :

The manager Veronica was so nice and the young man Scott he was amazing as well I will be referring people to this uhaul

Karen L. | Premières impressions |
Évaluation :

Excellent, Service in the Anchorage area, when reach out of state assistance, not so good, Thank you so much

Karen L. | Premières impressions |
Évaluation :

Absolutely great fast paced in system, quickly and timely matter and just what I need also can access my storage 24 hrs I hate not being to get to my things that was a plus. Made it so easy👌

christine o. | Expérience générale |
Évaluation :

The employees at facility were helpful at this location and the Palmers store where I dropped off the truck.

Chism L. | Expérience générale |
Évaluation :

Great staff! Very friendly and helpful. Thank you!

Jennifer M. | Expérience générale |
Évaluation :

I love this place. I call everyone there my Uhaul Family

DAMETRA M. | Premières impressions |
Évaluation :

Simply thank you

cynthia d. | Expérience générale |
Évaluation :

Staff went above and beyond to help us multiple times. I highly recommend this place.

Tommy B. | Expérience générale |
Évaluation :

It was an excellent place to store my belonging.

Darcy Y. | Expérience générale |
Évaluation :

I had a great experience 🤗

Jason L. | Premières impressions |
Évaluation :

Very helpful staff

kathy m. | Expérience générale |
Évaluation :

I found the facility to be very well maintained

ANGELIQUE M. | Premières impressions |
Évaluation :

Always super helpful, courteous, & will work with you to get set up appropriately. Highly recommend this location.

Daniel N. | Expérience générale |
Évaluation :

Overall very helpful had some issues with the security alarm when we was storing our stuff, but very helpful. Parking is difficult at times, depending on how busy it is.

Detrick W. | Expérience générale |
Évaluation :

Very courteous and helpful service.

CECILIA J. | Expérience générale |
Évaluation :

The staff is amazing.

Martin A. | Premières impressions |
Évaluation :

The attendant was willing to help with my special requests.

Josh R. | Premières impressions |
Évaluation :

Manager is rude and comes off threating. Treaded me like I had done something wrong when nothing had even happened.

marva b. | Premières impressions |
Évaluation :

VERY PROFESSIONAL & HELPFUL. REALLY ENJOYED THE EXPERIENCE. OTHER STORAGE BUSINESSES NOT AS ATTENTIVE. THE COMPLETE STAFF WAS VERY GREAT!!!!

MICHAEL M. | Expérience générale |
Évaluation :

Prices are right in line with less maintained storage facilities in town. The security is great! The staff is awesome.

Brandon O. | Premières impressions |
Évaluation :

Great customer service and friendly staff.

James C. | Premières impressions |
Évaluation :

Great service has been provided. Very helpful group of people that are working there.

Richard L. | Premières impressions |
Évaluation :

From the moment I walked in I was treated like a gold star ..rather a PLATINUM MEMBER. Amber.. just WOW from Coffee & the smile of an angel-made my choice to use U-Haul valid... 5 STARS ALL DAY

loanne m. | Premières impressions |
Évaluation :

Very personable and customer service orientated.

robin d. | Expérience générale |
Évaluation :

Highly recommend this Uhaul.

EuQuasia L. | Premières impressions |
Évaluation :

you guys are great

Cyrenthia N. | Expérience générale |
Évaluation :

The ENTIRE staff @ the Boundary location (Anchorage, Alaska) is simply AWESOME! They were always helpful, polite and always greeted me with a smile. I truly.appreciated this!!

cynthia d. | Expérience générale |
Évaluation :

The staff was very nice & helpful. The facility was clean & in great shape. If you're moving, use one of their trucks, & need short term storage take advantage of the free month.

cynthia d. | Premières impressions |
Évaluation :

Customer service was very helpful. Storage area is clean. Lots of carts on hand made unloading and moving the items to storage quick and easy.

Lisa Y. | Expérience générale |
Évaluation :

I loved the online abilities, the easy access to the unit and the cleanliness of the facility.

Leo L. | Premières impressions |
Évaluation :

Very modern and especially clean, quite protected from weather, well lit, and seems very secure.

Jackie G. | Premières impressions |
Évaluation :

Very pleasant staff

Robin D. | Expérience générale |
Évaluation :

The staff at this Uhaul facility is are wonderful and always willing to help their customers! For me personally they've gone above and beyond in helping me! I highly recommend this facility...

EuQuasia L. | Premières impressions |
Évaluation :

good thanks

lori k. | Premières impressions |
Évaluation :

Very clean. Great customer service.

Chi Lin G. | Expérience générale |
Évaluation :

I was only here for a short time but my experience was great

carmelita k. | Expérience générale |
Évaluation :

The staff were accommodating and courteous. Definitely a good moving and storage company.

todd f. | Expérience générale |
Évaluation :

Great people. Helpful on several occasions.

Thomas J. | Premières impressions |
Évaluation :

It was to easy and smooth I was shocked wasn't what I was expecting as I was dealing with all the chaos of moving my world. The service members went above and beyond, facility was clean and bright.

Gilberto O. | Expérience générale |
Évaluation :

excellent service

trenton b. | Expérience générale |
Évaluation :

Very nice place!

Mary G. | Expérience générale |
Évaluation :

My furniture was in mint condition as it was picked up by the movers. The climate control in the storage great.It was convenient to have the monthly payment plan set up. Thanks!

amy b. | Premières impressions |
Évaluation :

Amy is awesome!

Jesse B. | Premières impressions |
Évaluation :

A terrible experience as the truck died on us 3 times. was swapped with another truck. A fella named Dan with Traffic called us a liar. I would like to have a call for some one. 907 715-6440.

chad d. | Expérience générale |
Évaluation :

Highly recommended.

Jennifer B. | Premières impressions |
Évaluation :

Representative was responsive and went above and beyond what I asked for!

alicia b. | Expérience générale |
Évaluation :

I was very impressed with how clean the facility. Being charged extra to have access after 7pm is not realistic and almost impossible for a working person. I would suggest it be 9pm.

Detrick W. | Premières impressions |
Évaluation :

Absolutely great customer service and very courteous.

Jed D. | Premières impressions |
Évaluation :

Facility is well-maintained and clean, except for the few abandoned items left at loading area. Sales staff are knowledgeable and responsive.

chad d. | Premières impressions |
Évaluation :

I would recommend without hesitation.

alicia b. | Premières impressions |
Évaluation :

I don't normally get the best service at this location. Jasmine was very knowledgeable of the products and service offered by Uhaul. I was very impressed with how clean the storage units were.

Brandon A. | Expérience générale |
Évaluation :

Great place!

jessica t. | Premières impressions |
Évaluation :

Staff was knowledgeable and friendly.

Martin r. | Premières impressions |
Évaluation :

Very clean facility!

Marvin Y. | Expérience générale |
Évaluation :

Great customer service

John G. | Expérience générale |
Évaluation :

Very helpful staff. A very tall gentleman, who identified himself as "the tall guy" who may be new there was frequently quite helpful to me and clearly is pro-service.

Sarah M. | Expérience générale |
Évaluation :

Longer hours on the storage unit would have been nice, otherwise a great experience!

matthew k. | Expérience générale |
Évaluation :

Great place to store your personal items. Very military friendly no complaints

james c. | Expérience générale |
Évaluation :

We were extremely impressed with this Uhaul facility! Very clean and secure. The staff were very friendly, knowledgeable and went the extra step to help us! Highly recommended!!!

Dan M. | Expérience générale |
Évaluation :

Love working with staff at Boundary U-Haul!

Milton T. | Expérience générale |
Évaluation :

Overall, our experience was not pleasant. Many things were broken, the box was very beaten up, and the staff at both locations seemed uninformed and uninterested in helping us.

Rachel R. | Expérience générale |
Évaluation :

I have filed a BBB complaint for billing practices.

john h. | Expérience générale |
Évaluation :

It was overall a good experience. The app made it better.

amy s. | Expérience générale |
Évaluation :

Staff was great!

Audrey C. | Réservation |
Évaluation :

Not very organized or professional.. not helpful or knowledgeable of proper business etiquiette and providing great customer service.. they aren't very informative .. of the way things work and how p

justin b. | Expérience générale |
Évaluation :

Customer service lacks.

Ryan R. | Réservation |
Évaluation :

Poor/rude service Some locks incompatible with some door slippery floors Faulty exit door (really needs fixed) Unable to access my items 24/7(rediculous, no storage unit does that) neveruhaul

Nicole K. | Expérience générale |
Évaluation :

An excellent experience all around from finding a storage unit and making a reservation to check out and return of the unit.

Brandon A. | Réservation |
Évaluation :

Very clean facility

Curtis M. | Expérience générale |
Évaluation :

Who ever the manager at this store was a really cool and professional 10/10

Ed B. | Expérience générale |
Évaluation :

Your entire staff was extremely professional and friendly.

David N. | Expérience générale |
Évaluation :

No issues

Cheryl M. | Expérience générale |
Évaluation :

I really appreciated there being multiple flat bed carts available for use. I was able to load my storage unit and unload very quickly.

Dewanda H. | Expérience générale |
Évaluation :

If I need to rent a storage unit again I will come back to you guys

Keith R. | Expérience générale |
Évaluation :

Jasmine is so good at her job, explaining everything to us when we checked in! Really like all the carts on hand. Felt like our Goods were safe at all times. Great Facility! Very well managed!

brittany z. | Expérience générale |
Évaluation :

I was very impressed with our Uhaul storage experience! The unit was very clean and secure. So secure, I even struggled getting my unit open without the alarm going off, so I KNEW a robber couldn't;)

Non reviews have been submitted for this location.

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