The trailer lights were broken so I had to rewire them myself on the highway . I rented the trailer at 12 butts was unable to take the trailer off the lot tell 4:30 in the afternoon because one of my friends storage lockers had an extra padlock on it that the staff could not explain or unlock for us when. I went to return the trailer at 4 and they charge me for a full extra day because I was a few hours late even though I did not take the trailer off the lot until 430. Then I told the staff if I was going to get charged for an extra day I might as well keep the trailer for an extra day and they sign me in real quick and said if I wanted the trailer for an extra day that it would be an extra 50 $totaling 150 I totally felt like I was being ripped off the trailer is in bad condition the brake lights didn't work and the customer service was poor waiting on the phone for hours I will not rent from you guys in the future and I will tell everyone that I know about this terrible experienceTRAVIS P.
Trailer Rental & Towing in Anchorage, AK at U-Haul Moving & Storage of North Anchorage
Pour nous contacter
Anchorage, AK 99504
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Anchorage, AK 99504
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had a great experience. We needed a Uhaul truck fast and for a short amount of time. It was ready when we got there. ThanksABRAHAM P.
Very nice staffPATRICK N.
U-Haul as a whole needs to get it together and keep both online and in house inventory up to date. It wasn't the locations fault it was such as fluster cluck acquiring our rental it was "big" U-haul that dropped the ball. The boundary location did an awesome job at helping where they could. Big thank you to you everyone there! NEVER again will I do business with U-Haul.GILBERT O.
They were great and very polite.Mary Louise S.
the said 7/8 was the gas but it was 3/4 so it was 30$ to fill back up and went like 6 milesJERRY R.
Clean equipment and professional staff.JEDWIN R.
I rented for 2 utility dolly's but I only got 1Abraham M.
Equipment was clean; however the cigarette smell in the vehicles was strong. I also received a vehicle that I had to drive directly to the gas station which was very inconvenient.Shannon H.
I have not received the email of my receipt. The establishment did not have a manager or lead on the property that could do overrides or corrections. I was told I would get a call that the issue had been corrected and I had to call and she said she would credit my bill 17 dollars and I am still waiting for the bill to show up in the mailLisamarie R.
Great place to do business wrt trailers,, trucks, moving supplies etc. Personnel were great and effective in doing their jobs. Appreciated the facility being well attended. Workers were helpful throughout the renting process. including the hook up, hitch / electrical check out, and return of equipment. I will be back again when needing to haul.Joseph R.
Mary was fantastic! She is a newer employee and treated us very well by taking time to ensure that our rental agreement was complete and accurate. She has a pleasant personality, very customer oriented. Thank you Mary for taking good care of us! Mic and Janice SilvaFrancis-Michel S.
Thank youTUILOLI S.
Location was short staffed. Had to hook up trailer by myself. Had to move a trailer in front of it to get to it. No one to check to see if light's were working. We checked light's ourself. Trailer was dirty. Previous renters did not clean it. Upon return, store was closed because of internet not working. No one working at store during open business hours. Had to unhook trailer by myself. Good store. Good location. Very poor service because of staff shortage. Took 50 over 50 minutes on hold to speak to a representative to make sure they had checked in trailer today. The did, and charges were correct. That's why I recommend this location. Think they have help wanted sign posted. Need a job. Try show up at the location, they perhaps aren't able to answer the phone. There too busy.mark M.
Extremely knowledgeable staff. Hooked up and dropped the trailer for me, I didn't even get my hands dirty. The entire process of renting a trailer for 4 days was seamless and easy.MICHAEL P.
Poorly kept area where the employees expect some customers to return and unhook the equipment themselves. The area is full of ice and on a slope. The tongue of the trailer slid off toward the car after I unhooked it , trapping my hand and damaging the back of my wife's vehicle. The bloody hand will heal, but the damage will cost money to repair.PEDRO B.
I rent from this location 5-10 times a year and it is always great! Super friendly, hard working staff. Everyone always works with urgency, but still being very personable. Please do not change anything!THOMAS M.
It seems they were understaffed on the day I was checking out the cargo van. I had to wait a bit, which was not a problem. Felt like I was rushing them by waiting.Derek B.
The customer service is awful. The man helping me had very bad attitude. The people there are very unhappy.PARIS R.
No because the guy who was there did not know how to treat customers and he has no customers experience at all because he giving customers an attitude.MAROL D.
Not a single employee was wearing a mask, service was slow even though I was the only customer, and one of the staff deferred to my male friend about the details of my order instead of listening to me. Extremely dissatisfied, I will never go to this location again.CAITLIN T.
Always great service!!ANGELIQUE M.
See box 1Seth F.
More available inventory of cargo trailers would be useful for customers.WENDI S.
I received the truck on a quarter tank of gas and returned it on a quarter tank and after I returned it they filled the tank up full charging my credit card.IAN A.