Very helpful and professional. There customer service was outstanding.WINDRA W. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Overbrook
Pour nous contacter
Philadelphia, PA 19151
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
You made it easy and affordable. Thank youJAY P. | Expérience générale
Everything goodTheodore J. | Premières impressions
Le client n'a pas laissé de commentaire.Mary W. | Premières impressions
The Supervisor Gordon is a keeper, professional, well mannered and makes sure your customers are pleased and that all is well THANKS it’s only one thing control the MiceElisha J. | Expérience générale
Le client n'a pas laissé de commentaire.RODNEY O. | Premières impressions
Le client n'a pas laissé de commentaire.James C. | Expérience générale
The staff was most helpful. Frank was especially helpful to me.MARY S. | Expérience générale
Thankyou! Uhaul family for being there for the people... when persons have nowhere to live or their just on the move or in transition move... your there!!! With a safe secure environment to store their things... we the people are happy! your there dependable and trusted... s.y.zSaahraaki Z. | Premières impressions
The staff was helpful and friendly. Frank was fantastic and very accommodating.darlene t. | Expérience générale
NO COMMENTRegan A. | Premières impressions
I want to particularly point out the professionalism and patience from Frank. He is amazing at what he does and the kindness person I have met. He is smart, efficient, compassionate and a total asset to your company. I do believe uhual should hire security for his location as well as others because online uhual promises or messes up something with a move and people are mad they take it out on him and he doesn't deserve it. I drove and moved from New York to Philly and didn't have a unit ready for me but he kept his composure and figured out how to deescalate the situation with some other agitated customers that weren't so understanding and he deals with this daily. I don't know how far this review will go but I just felt the need to say something about Frank! Give him a raise!Stefanee M. | Expérience générale
THE EXPERIENCE WAS EXCELLENT U-HAUL.Robert B. | Expérience générale
Le client n'a pas laissé de commentaire.sheila N. | Expérience générale
Le client n'a pas laissé de commentaire.Theodore E. | Expérience générale
I had to sweep up lots of mouse & rat droppings from my storage units.. It was all over and in my belongings. I had to wipe my belongings off and check for droppings and live rodents before putting my items in my car. U keep raising the price for "maintenance " but this is unacceptable and customers should be made aware of the rodent problem.Daryl W. | Expérience générale
Le client n'a pas laissé de commentaire.Daryl W. | Premières impressions
Frank at the store at 61st and Lancaster in Philadelphia was super to work with.ALAN O. | Premières impressions
The manager there is the bestCarla W. | Expérience générale
So during this difficult time it's best to be kind to one another, you never know what some people are dealing with. So thank you to Frank and Jordan who work the U-Haul facility located on Lancaster avenue in the Overbook community, they totally exemplify customer friendly qualities to the best degree. They displayed patience & a positive professional attitude while answering the phone and providing service to the many customers waiting outside. SHARON B. | Premières impressions
Tyrone and Frank went Beyond the call of duty they did a outstanding job and they’re located on 61st and Lancaster Truly amazing peopleKenneth L. | Premières impressions
When I moved my furniture to your facility from Florida there was nothing wrong with my mattresses. I placed my items in the storage in December and not one time did I come back to enter the unit until Sunday 4/5/20 to remove my furniture and close out my storage account. Sunday night I'm getting bit by bedbugs. Your units have bedbugs and I will be calling to speak to a Manager in regards to this situation. If my things became affected from renting one of your units, I wonder who else unit is being affected. Unfortunately, I will not be recommending that facility to anyone I know.monica d. | Expérience générale
Le client n'a pas laissé de commentaire.sheila N. | Premières impressions
Le client n'a pas laissé de commentaire.Lorenzo M. | Premières impressions
I had an excellent experience at the facility and would use again.Matthew B. | Expérience générale
The general manager is the bestCarla W. | Premières impressions
Prompt serviceJahleem F. | Premières impressions
Great jobAyenda L. | Expérience générale
The staff was very friendly and helpful, it served my purposewilliam b. | Expérience générale
Thanks you allAngela R. | Expérience générale
The staff was not friendly at all and helpful at allmishca t. | Expérience générale
customer service was outstanding. I did not have a long wait. Everything explained well. Reps were very helpful.windra W. | Premières impressions
The storage unit that I have is nice and clean and also the young lady that works in the front is nice and Pleasant to talk to and she informed me of others storage units I mite need she professionalchristine w. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!