The young lady at the counter has excellent customer service skills. Each time I rent a van, she has been there with a big smile, very pleasant and helpful and always wishes you a great day and safe travels on your way out. Omg. How refreshing!!! I have been there when she was supposed to get off and pleasantly helped three customers because I was one of them. She is an asset to your organization!YOLANDA B.
Trailer Rental & Towing in Philadelphia, PA at U-Haul Moving & Storage of Overbrook
Pour nous contacter
Philadelphia, PA 19151
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Philadelphia, PA 19151
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
We rented a van for pick up at 8 am. When we got there only one woman was working to check people. She did a great job and moved people through fairly quickly, but it would have been better to have two people there early. Also our van was dirty with mud in driver and passenger areas and some debris in back. We opted to take it dirty because there wasn't anybody in to clean it. Drop off was easy and efficient. I am sure you are having trouble hiring people. Overall a good experience.ELIZABETH J.
Everything was great except the truck smelled so badly from cigarettes. Drop off was nice and easy and the employees were so friendly. When I picked it up the employee was on her phone the entire time and barely looked up. When asked where the car was she said that way and told me to just look for the matching number. I would have expected her to at least walk with us to show us. Overall it was a positive experience and the price was excellent.Lori S.
Just disappointed equipment was not available at.desired location for pick up (Roxborough)Christopher M.
Window was greasy and dirty so much do I could not see on the road. Had to pull over and wipe the Inside....two warning lights on " low tire pressure" and the other I do not know?? Told staff upon retain. He gave me $10 off. But that dirty window could have cost me my life.ANGELA F.
I have rented many U-Hauls over the years and this was by far the cleanest! Also, the staff were very friendly and helpful. You can tell this a a well-run, organized place with great customer service. Very happy with my experience.ANNE H.
Please have staff submit correct charges when charging bank account. It is hard enough trying to dispute matters so Please save your customers time From having to go thru that and they can better trust services from your business. Your staff Frank and young associate at about 1:50 pm 5/29 was too suspicious and didn't appear trustworthy. The order didn't go under the Right address and Name for rsvp contract 94632251 as Shown On the receipt as requested. Looking now to general mgr Jordan to reverse the charge amount billed and bill the correct amount.WILLIAM C.
Even though I declined all insurance on the web form to reserve my vehicle, somehow CDW insurance ended up on my bill. I didn't notice this until I returned the vehicle. I rent regularly from Uhaul, but the first time at this location. I won't be using it again.David P.
Thank you. Kindly email any remaining charges.CRESTA T.
Faster assistance with customer service rep.Marquita A.
Great service, clean, organizedJoel D.
I always have a good experience at this location. Great staff with good equipment.ADRIAN E.
I have used this location for multiple moves over the past decade. I am very impressed with the vehicles and staff! Thank You!PHILIP S.
Incompetent and rude staff. Unacceptable and enough to turn me away from UHaul.Brendan F.
The manager and customer service rep were awesome and help correct a problem swiftly.Victor H.
Sales rep was great and very professionalELLEN K.
Truck was dirty AC did not work it was no AC they refused to change the truck also it has a transmission problem not safe at all they also charged me extra for 2 hours delay!!Tahir A.
Truck was had trouble starting all day and the ac stops getting cold after 20 minsJERMAINE N.
You can't improve PerfecterERICA S.
Just the condition of the truck. One on the head light was out Driver side sunshade broke Windshield was extremely dirty the AC putting out hot air, maybe FreonRODNEY W.
This location on Lancaster Ave. was good. However, we reserved a 9 ft. van to pick up at University City. We went to the University U-haul a couple of days ahead of time to finalize the paperwork and was told that we were not assigned to pick up a vehicle there until the day before the actual pickup. We were also not guaranteed the requested van because they are not common for one way rental. All of these should have been disclosed when we made the reservation online, not the day before pickup!! The day before the pickup, we received an email indicating that the pickup location was on Lancaster Ave. which was farther from where we were. We needed to Uber there! When we picked up the vehicle, we were then informed that the 9 ft. van was not available and we would get the 10ft. truck. Question 1 : if the van was not available at Lancaster Ave., why couldn't we pick up the truck at University U-haul anyways ? Question 2 : why were we not informed of the change until we pick up ? People at the U-haul location were all professional and friendly. They were very helpful! The truck was reasonably clean.ALFONSO I.
NICE PEOPLE TO DEAL WITHROBERT C.
Everyone was great and service was relatively fast.Nathan P.
My slight problem was not with the place itself, , but with the confusion surrounding the location of the vehicle I needed to rent. It took a few awkward and confusing attempts to set the situation right, and we were sent to a location that was very unknown to me & my driver. I actually got lost coming back from that Kingsessing UHaul place, took a wrong turn, and almost went as far as the airport! Nevertheless, I was given a refund for the trouble , and everything turned out okay at the end. I just wish there had been a way that the truck that I needed over here in Overbrook could have been brought over there instead of my having to travel over to the Woodland Ave. place. That would have been good customer service.Malika M.
MISLEADING GAS READINGHAIM B.