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JULIA B | First ImpressionsSelf Storage Units in Philadelphia, PA, 19151
U-Haul Moving & Storage de Overbrook
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U-Haul Moving & Storage of Strawberry Mansion
2800-30 Ridge Ave, Philadelphia, PA 19121 View Available Units3.4 miles from this location -
U-Haul Moving & Storage of Kingsessing
5744 Woodland Ave, Philadelphia, PA 19143 View Available Units3.7 miles from this location -
U-Haul Moving & Storage of Allegheny West
2801 W Hunting Park Ave, Philadelphia, PA 19129 View Available Units4.0 miles from this location -
West Hunting Park Llc
2066 W Hunting Park Ave, Philadelphia, PA 19140 View Available Units4.8 miles from this location
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- 4,0 - Cote moyenne des clients
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This last weekend (Labor Day) there was a complete shortage of the large flat container carriers to move things in and out: none was available in the building until another renter emptied the one he was using and passed it on. This was quite unusual and I assume is due to the heavy truck rental business this weekend. One of those carriers had a dresser sitting on it by the front door both days I visited, which seems odd you would tolerate that. Normally there are several empty ones at both doors. Otherwise AOK the whole time, though I would have liked a more detailed letter indicating I'd ended the rental, which evidently went through. As I headed to the office I notified a maintenance employee I was ending the rental and he said he'd handle it, which seems to be true: He went to check the unit out as I drove off. I suspect all this is due to a very busy weekend for you all. I had a slight problem earlier this year when I tried to move to a smaller unit to save money. It turns out it was larger, but your staff fixed it and set me up with the one I already had and hadn't vacated yet. This is a really convenient location very near our house and using it was always easy, though I had stuff too near the door and had to get help to manage opening the pull-down door. It's very well laid out and easy to use. And I felt it was safe both when I was there and when I was not. Obviously good security at all levels. And not too busy most of the time, though I think there were very few empty spots this spring. Its was great to simply punch in a code to get access and avoid the card, though I did not always remember to sign out when I left, which never made a problem for me, thank goodness. It took a few times to figure out the two devices by the door, but it makes perfect sense.
robert S | Overall ExperienceStorage Facility appeared to have mice which led to damages to my property as well as droppings found throughout the unit. In addition there were damages to the lock assembly which took the staff some time to address.
JAMES H | Overall ExperienceBest Team
CALVIN P | Overall ExperienceEmploywas super helpful, she was pleasant and professional. Walked we To my unit and she splines everything . Would highly recommend and would recommend a promotion for the employee.
Paul O | First ImpressionsThe Manager Jamira Johnson provided excellent customer service she was very attentive to my concerns and made the experience a pleasurable one storing my belongings
HARRY H | Overall ExperienceThey had the roof hanging down with fiberglass which I'm allergic to and they never fix it
Adriane M | Overall ExperienceI had a good experience checking in at the storage.The. lady was friendly.She patiently waited for us to make our decision as to the unit we wanted
Laurel P | First ImpressionsJust started will let you know as I progress.
PATRICIA L | First ImpressionsGreat service so far
PATRICIA L | First ImpressionsThe staff at the Uhaul on 61st and Lancaster Ave are very courteous, service oriented, and kind. They go out of their way to maintain a great customer service attitude even with difficult customers. They are very patient, accommodating, assuring that your items are safe. They take very good, great care of the facility and I cannot stress enough that they how their customer service and care is always on point no matter how they are feeling or may be going through. Thank you to them for their time and efforts old and new employees.
Danielle G | Overall ExperienceThe storage access hours could be a little longer. I know I can get 24 hours if I pay extra but I don't have that kind of money.
GAYLE M | First ImpressionsWe had a great experience renting our unit with this location.
tiesha w | Overall ExperienceExtremelyyyyy slow
Jada M | First ImpressionsGreat staffs and excellent service
ANGELLA C | Overall Experience