Évaluations des clients U-Haul Moving & Storage of Palm Harbor

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Palm Harbor

Cote générale :

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DAN B.
Évaluation :

They make it easy

tess H.
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Le client n'a pas laissé de commentaire.

Timothy Z.
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keep doing what your doing

morgan T.
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Le client n'a pas laissé de commentaire.

Phil C. | First Impressions |
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Fast, professional service paired with a clean and safe building environment. Very happy with our selection to use U Haul in Palm Harbor.

Damien B.
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Best location ever...check-in attendant was friendly, humorous and helpful.

Joanie P. | Overall Experience |
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No comment. No complaints.

Dianne S.
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Le client n'a pas laissé de commentaire.

Thomas R.
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Le client n'a pas laissé de commentaire.

larry r. | Overall Experience |
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I loved this location! The place felt safe and secure. Staff were very accommodating. Would put my belongings here again in a heartbeat.

Jolanta K.
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Le client n'a pas laissé de commentaire.

Heather M. | Overall Experience |
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I would have liked to be able to access at anytime as my best work hours are in the middle of the night. Otherwise I appreciated the staff that went out of their way to make my check in/out smooth.

Ralph G.
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Very nice people always professional....thank you.

Mike H.
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At destination I was advised the car I was towing was not securely fastened to the car trailer. Also the car trailer had a blowout. Upon tire comparison the blown out tire had minimal tread. Also the truck trailer had two flat tires four hours later.

John M.
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Le client n'a pas laissé de commentaire.

HAL Z.
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Le client n'a pas laissé de commentaire.

Eric B. | Overall Experience |
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The staff is the best around. Always willing to help if needed.

Elizabeth M.
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Equipment was very clean! Friendly staff made pick up and check in quick and pleasant!

richard B.
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Le client n'a pas laissé de commentaire.

Sharon H.
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Le client n'a pas laissé de commentaire.

Joseph S.
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Le client n'a pas laissé de commentaire.

Don S.
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Lot was full, set up better flow, a car had to wait while we drop offed

gregory V.
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Change the wiper blades. It was pouring down rain and it was very hard to see while driving.

Douglas S.
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Le client n'a pas laissé de commentaire.

Terrence R.
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Le client n'a pas laissé de commentaire.

ROBERT S.
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Le client n'a pas laissé de commentaire.

Beverly S.
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It was the fastest, easiest move I’ve made locally. I wish I would’ve rented a Uhaul every time! Thanks again.

Judith H.
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Le client n'a pas laissé de commentaire.

Cleola S.
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Le client n'a pas laissé de commentaire.

linda m. | Overall Experience |
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Very good day to deal with. Thank you

Richard J.
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Le client n'a pas laissé de commentaire.

Tom D.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

Pavel P.
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Le client n'a pas laissé de commentaire.

Gary Z.
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Le client n'a pas laissé de commentaire.

Floyd M.
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Truck easy to ride. Enough room for all furniture and belongings.

Tricra Q.
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Everyone was very friendly and helpful

JOHN C.
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Le client n'a pas laissé de commentaire.

Joseph P.
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Staff very professional, prompt, knowledgeable.

Larry C.
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Le client n'a pas laissé de commentaire.

John S.
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Le client n'a pas laissé de commentaire.

Pavel P.
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Le client n'a pas laissé de commentaire.

JOHN D.
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Le client n'a pas laissé de commentaire.

Christopher M.
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Le client n'a pas laissé de commentaire.

LEE W.
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Great service at pickup location.

Louis W.
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All was great. Friendly staff, even when the battery gave out. They came out fast and fixed the problem.

ron W.
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Leon the 26 year veteran to UHaul was over-the-top committed and delivering in great customer service!

Michael C.
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Le client n'a pas laissé de commentaire.

Dorian L.
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They were very nice and knowledgeable and great in and out not having to wait .... best location I've been at in a long time. Julie

lawrence H.
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The staff is sharp, smart, and so helpful. Everything they did made my move simple and safe.

Terrence F.
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Le client n'a pas laissé de commentaire.

Darla D.
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Le client n'a pas laissé de commentaire.

jon w. | Overall Experience |
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very pleasant experience

Roderick M.
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Good people

Mike N.
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Le client n'a pas laissé de commentaire.

Kim N.
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Le client n'a pas laissé de commentaire.

Pedro R.
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Le client n'a pas laissé de commentaire.

LORI E.
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Le client n'a pas laissé de commentaire.

Gail M.
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Le client n'a pas laissé de commentaire.

BARBARA H.
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It was unclear when talking on the phone exactly what size trailers were available at your location. It would help to list the options actually available.

Betty S.
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Le client n'a pas laissé de commentaire.

Eric C.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

LOUIS D.
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Everyone was very courteous and helpful.

vincent C.
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Le client n'a pas laissé de commentaire.

Richard S.
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Nothing

Rolando M.
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Service reps at this location are excellent.

Herbert S.
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Le client n'a pas laissé de commentaire.

Brian M.
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Nothing comes to mind I’ve rented from this facility before and will again in the future I’m sure

Denise M.
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Very nice customer service

Betty Jo S. | Overall Experience |
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Excellent service at any time!!

Betty S.
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Le client n'a pas laissé de commentaire.

Glenn M. | Overall Experience |
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Special thanks to Leon who went above and beyond to help us with our Upods and storage unit.

todd l. | Overall Experience |
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Great customer service from the woman at front desk!

John C.
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Le client n'a pas laissé de commentaire.

Conroy C.
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Nothing all was good.

Darren V.
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Tires on the trailer were a bit dry rotted but I made it fine so no worries. Staff was super friendly and respectful of my time. I was in and out and on the road in 10 minutes. Easy and painless the way it should be.

Karen B.
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Le client n'a pas laissé de commentaire.

Diane F.
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The person who checked me into the rental and was fabulous, kind and courteous.

BRENDA R.
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Great customer service. Ease of selecting and picking up equipment.

Gerald S.
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You turned out lights just as we drove up to return the truck. We spent almost an hour trying to figure out the mobile app which is very poorly designed. We are pretty good with computers and mobile devices. Three others came after us and had the same problems. We knew someone was there to check us in! We saw them turn out the lights as we approached to door. It made it very difficult and for that we may consider other options next time.

Robert D.
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The overall process was great, except I notified the company that I did not get one piece of equipment I rented, yet I got charged for it. The automated rental process is quick and efficient, but eliminates the ability to credit a customer when an exception happens.

Ron M.
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Le client n'a pas laissé de commentaire.

Kimberly B.
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Ron was Very kind and helpful

Thomas C.
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customer service was excellent.

Brooke F.
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Le client n'a pas laissé de commentaire.

Reece L.
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Good experience!

Anna D.
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I have used this Uhaul before and will continue! They are all very nice.

Vito M.
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Great service. Equipment was well maintained and store was well stocked with moving supplies.

Stephen H.
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Le client n'a pas laissé de commentaire.

BRENDA D.
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N/A

Steven N.
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Le client n'a pas laissé de commentaire.

Steven N.
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Le client n'a pas laissé de commentaire.

Mary B. | Overall Experience |
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Always helpful and knowledgeable Thank you

Jon F.
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Fast and courteous

stan R.
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Le client n'a pas laissé de commentaire.

stan R.
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Le client n'a pas laissé de commentaire.

Don G. | Overall Experience |
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very nice and well maintained.

Mario R.
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Le client n'a pas laissé de commentaire.

Danielle R.
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Location and customer service are good. Truck was poorly maintained. Tire felt in balance and engine makes loud noise

Mike H.
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Le client n'a pas laissé de commentaire.

Richard C.
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Le client n'a pas laissé de commentaire.

Donald W.
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Best rental pickup ever!

david P.
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Location delivers great customer service. Used multiple times always a great experience from start to finish.

Edward G.
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Le client n'a pas laissé de commentaire.

Veaceslav N.
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Ok

Ladraysha M. | First Impressions |
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Service was quick and easy overall I had a very pleasant experience

phyllis R.
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Le client n'a pas laissé de commentaire.

Betty Jo S. | First Impressions |
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Customer service is outstanding

James V.
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Le client n'a pas laissé de commentaire.

Kathy J.
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In one month we moved our daughter with you guys and then thanksgiving week we moved too. Everyone, I mean Everyone who took care of us, made us feel like we were taken care of. From finding the best truck and the right timing for our moves to understanding how exhausted we were when we brought the truck back. I will always use your team at this location. Thank you!

Pavel P.
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Le client n'a pas laissé de commentaire.

James E.
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Le client n'a pas laissé de commentaire.

DEBORAH A.
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Le client n'a pas laissé de commentaire.

Richard C. | Overall Experience |
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Well run business Clean secure service facility

George T. | Overall Experience |
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Very happy with everything

Diane A. | Overall Experience |
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For the short time that we used the storage we had a very good experience thank you.

Chris B. | Overall Experience |
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could not find online reservation, .then called after i left in truck asking when i was going to pick it up. did not give my license back.did not close storage account even though told plan.

lynn w. | First Impressions |
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renting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficient

EDWARD D. | Overall Experience |
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Way too expensive

sarah p. | Overall Experience |
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The staff was always friendly AND very helpfull!! The buildings were clean and well lighted. Always felt safe. Thanks.

Diane A. | First Impressions |
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Our sales guy new his stuff he was very sweet.

Armand P. | Overall Experience |
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No comments

cheryl y. | Overall Experience |
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In the past it was hard to find carts but this has improved in recent months.

Dalton D. | Overall Experience |
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Really stupid that uhaul company policy doesn’t pro rate storage charges forcing people to pay for a service they are no longer using sounds ridiculous

Julie K. | Overall Experience |
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Helpful staff, clean, secure building.

TRINA B. | Overall Experience |
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Great facility and convenient location

john c. | Overall Experience |
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Very good and pleasant service experience.

Sam V. | First Impressions |
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Staff member did a great job explaining everything

George T. | First Impressions |
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Very helpful and gave a good introduction to their facility and assistance in the getting ready to move in

MARGARET F. | Overall Experience |
Évaluation :

Too many price increases and rent is too high

JANET M. | Overall Experience |
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Enjoyed working with you "RACHEL" YOU MAKE U-HAUL THE BEST! Janet Maloy Realtor

aladar n. | Overall Experience |
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Excellently run operation. Interactions with staff have been professional and outstanding. I want to single out Rachel who is on top of everything. Any organization would be lucky to have her. Than

Barron B. | Overall Experience |
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For the 2 1/2 years we used this faculty the staff was very helpful. The only problem I had was inability to utilize handicapped parking due to U-Haul equipment parked in the space.

Melinda L. | Overall Experience |
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Great service! Staff was always helpful and the storage units were well maintained. Definitely recommend!

Donald W. | First Impressions |
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Employees were helpful in getting us to our storage area

Mary E. | Overall Experience |
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They started by charging for my free month then when they canceled the charge the next day I started getting harassed about being late paying for free month. Even got locked out.

donald n. | First Impressions |
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leon very professional

chris c. | Overall Experience |
Évaluation :

None

getulio h. | Overall Experience |
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very expensive...It cost me $200 more to move because the elevator was broken . No compensation was offered from your company. Staff varied .

Kathy B. | Overall Experience |
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Very accommodating.

Julie K. | First Impressions |
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My unit was ready, paperwork went smoothly thanks to Rachel!

Gordon D. | Overall Experience |
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I am no longer a client, my rent payment was late by a couple days and 3 weeks later a late notice/demand letter was sent to a family member who was my emergency contact, that was uncalled for.

Phillip H. | First Impressions |
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Everyone was amazing at this facility! I was having a rough time with the pick up location people and the uhaul hotline, but this place made up for that! She made our drop off and storage easy!

Melinda L. | First Impressions |
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Great customer service and very easy to set up storage and return rentals. Thank you!

Nancy C. | Overall Experience |
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This facility and almost every U-Haul facility is consistently good - with great, professional staff.

edwin jr g. | Overall Experience |
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Loved the staff and the facilities were very clean. Would definitely recommend to other family and friends!

CHARLES G. | Overall Experience |
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Rachel operates an efficient facility.

deborah h. | First Impressions |
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So quick easy and service oriented. Can’t remember her name but she was great. Thanks

Philip P. | Overall Experience |
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Ron and Leo are very professional and always helpful. We felt safe and confident leaving for Missouri in 27ft Truck with transport.

pat c. | Overall Experience |
Évaluation :

Staff at Palm Harbor location very courteous and helpful. This was a very difficult move for us because of our ages and medical condition. Rachel and her crew did everything possible to help us.

paul c. | Overall Experience |
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Very friendly and helpful staff!

Ivonne B. | Overall Experience |
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Wonderful facility, with friendly staff.

ROBERT S. | Overall Experience |
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Very pleased with our total experience. Employees were all very polite

jessica c. | Overall Experience |
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The manager Rachel is very helpful and professional. I will continue business with them in the future and highly recommend.

ROBERT Z. | Overall Experience |
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clean and freindly

CARLISLE F. | Overall Experience |
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Uhauls palm harbor location managed by Rachel Popsipil is by far a superb example of what you expect to see rolled out across the United States.Their attention to detail and service is bar none.BRAVO!

Rachael h. | Overall Experience |
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Rates are higher than most but worth it. Each unit is climate controlled versus the hall that the unit is in which is a bonus.

Kathy B. | First Impressions |
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Very professional friendly and helpful!!! 4 Stars open 7 days per week. Thanks for a smooth move.

David B. | Overall Experience |
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This facility was exceptionally a benefit in my needs. Everyone was very polite and professional. Thank you.

NATALIE A. | Overall Experience |
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I’ve been a customer since 2013 and never had any issues with my items in storage or access for all of these years. The customer service has always been excellent and they are always ready to assist.

donna s. | Overall Experience |
Évaluation :

This was the first time we used the new UBOX service and it was a 1100 mile move and couldn’t have gone better. We will definitely recommend this way to move, your employees were friendly and helpfu.

Suzanne F. | First Impressions |
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Fast and friendly

Nancy C. | First Impressions |
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Thanks you so much! Nancy C

arlene m. | Overall Experience |
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i love this store. i tell everybody i can how great you are. excellent staff! much appreciate you and thanks a million!!

LAWRENCE P. | Overall Experience |
Évaluation :

The best U-Haul storage facility in the area.

DONALD H. | Overall Experience |
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Easy in and out. Well run facility— even during the last hurricane the staff kept us informed.

evie k. | Overall Experience |
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Facility was Fantastic!! Exceptionally Clean with Friendly staff. Would highly recommend.

Diana H. | Overall Experience |
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U-Haul took the worry out of using temporary storage--a very well run company, They think of everything to make storage easier.

Leslee W. | Overall Experience |
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I had an excellent experience

MATTHEW B. | Overall Experience |
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Outstanding customer service!!!

Karen M. | Overall Experience |
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I rented a UBox. Everyone was polite but not knowledgeable about UBox service. I had to call several times to get information AND Made several calls to get the UBox picked up from my driveway.

MARILYN W. | Overall Experience |
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Great staff

Ariana Z. | Overall Experience |
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.

Kathryn S. | Overall Experience |
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My only issue was that when I called to let them know i was out of the unit I was told I could not call them directly and had to go there in person. Not convenient at all. Thank you,

DEBRA K. | Réservation |
Évaluation :

LORI HELPED IN EVERY WAY POSSIBLE. SHE WAS EFFICIENT AND SHE WAS PLEASANT AS CAN BE! THANKS TO LORI FOR MAKING THE MOVING EXPERIENCE EASY! MERRY CHRISTMAS UHAUL!

Debra g. | Overall Experience |
Évaluation :

Rachael is a UHaul Rock Star! Great staff and responsiveness, especially when software went haywire, charging twice for September's rent. I would do business with them again.

Joe S. | Overall Experience |
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Good service. Pricey though

Carole S. | Overall Experience |
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I had a very good experience. The staff was friendly and helpful.

RENEE C. | Overall Experience |
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Great experience

michael w. | Overall Experience |
Évaluation :

couldn't be better

dino m. | Overall Experience |
Évaluation :

Excellent customer service . Great and knowledgeable employees. That's why I continue to use this location.

DREW D. | Overall Experience |
Évaluation :

Happy with all the services we have used here.

SHANE S. | Overall Experience |
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Enjoyable experience

Stanley K. | Overall Experience |
Évaluation :

Great staff, 1st rate facility.

Bob W. | Overall Experience |
Évaluation :

Rachel and staff are the best. I’ll always be back

Betty Jo S. | Overall Experience |
Évaluation :

Very friendly staff and would go out of their way to help you! Glad I chose U-Haul at Palm Harbor, Florida!

ANNIE I. | Overall Experience |
Évaluation :

I would recommend to friends.

Stanley K. | Réservation |
Évaluation :

Very quick and courteous service.

THOMAS R. | Overall Experience |
Évaluation :

All went well

MALACHI R. | Overall Experience |
Évaluation :

They was really nice and helpful.

Kelley S. | Réservation |
Évaluation :

We reserved a 10x10 and were not told that it wasn’t climate controlled. We checked in and were told that’s all that was available. The unit then had a lock on it. There’s a lot more to say but no roo

kenneth m. | Overall Experience |
Évaluation :

The staff was outstanding and the facility/grounds were maintained with great care! If in need of these types of services again, I would certainly return here.

MICHAEL G. | Overall Experience |
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The staff at this location are friendly and helpful with moving and storage solutions.

jerry m. | Overall Experience |
Évaluation :

They met my needs. Very satisfied and would use uhaul again if I needed storage.

PATRICIA B. | Overall Experience |
Évaluation :

I have used this facility twice, 2months + each time & have been very satisfied. Should the occasion arise where I would need storage facilities I will use them again.

jeff g. | Overall Experience |
Évaluation :

Outstanding service from the manager Rachel and her team. Very well run facility

PAR T. | Overall Experience |
Évaluation :

Rachel has been great!!!

Robert B. | Overall Experience |
Évaluation :

I signed up for a 3 x 3 x 3 locker. But did not understand that I had to climb a ladder to get to the top locker. I am to old (81 years) to climb to the top so so had to cancel my contract

joyce h. | Overall Experience |
Évaluation :

Access for renters would be ideal. The hours were not convent when needing accessin the mid evening hrs or later evening on weekend

DAVE H. | Overall Experience |
Évaluation :

good

KEITH C. | Overall Experience |
Évaluation :

The Staff is Courteous and Knowledgeable. They were more than happy to show me the many options they had. The unit was clean and easy to get to with a roomy elevator and courtesy carts to share

Non reviews have been submitted for this location.

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