Évaluations des clients U-Haul Moving & Storage of Palm Harbor

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Palm Harbor

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Armand P. le

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No comments

michael B. le

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Le client n'a pas laissé de commentaire.

Daniel V. le

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Le client n'a pas laissé de commentaire.

cheryl y. le

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In the past it was hard to find carts but this has improved in recent months.

Nick M. le

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Very fast and efficient service

Kristen B. le

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Le client n'a pas laissé de commentaire.

CORY E. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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The GM handled my transaction. She was AWESOME

Sharon S. le

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Le client n'a pas laissé de commentaire.

Dalton D. le

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Really stupid that uhaul company policy doesn’t pro rate storage charges forcing people to pay for a service they are no longer using sounds ridiculous

Larry G. le

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No issues - everything went smoothly. I did an online check in so everything was set for a 7:30 am pick up. Staff was efficient and polite and hooked up the trailer as well as unhooked it on return. Phone check in was quick. I will say the location was quite crowded with a single lane to get around the building. During check-in I had to direct a truck to move past me so I could get out and over to the trailer. On return, once the trailer was unhooked there were trucks parked dangerously close to client vehicles. I got through (slowly)with just a few inches on either side.

john L. le

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I really did not care for the dial type system for changing gears in the truck. That may change my mind in what rental next.

Christian Z. le

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The truck was clean and the people were nice and helpful but on one of the most humid days the A/C was broke

Eileen V. le

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The person who took care of me when dropping off was so excellent at his job and even took out the extra key I had left behind. Thank God

GEORGE M. le

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Le client n'a pas laissé de commentaire.

Julie K. le

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Helpful staff, clean, secure building.

Julie K. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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Over charged me causing my bank to overdraft, customer service was no help at all. Great thing to happen in the middle of a move. I will never rent from Uhaul again.

Mats D. le

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Great quick service !

Jim N. le

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All Good

TRINA B. le

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Great facility and convenient location

john c. le

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Very good and pleasant service experience.

Peter C. le

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Excellent customer service, thank you.

Jennifer R. le

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We had a great experience with our Uhaul truck. We really appreciate that we felt safe in our truck. The only and I mean only way our trip could have been improved was with better speakers for listening to music and podcasts. Better speakers that's all. Thank you very much! I am a new fan of Uhaul !!!

Janet M. le

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Zach was very informative about the rental. I had to call the next morning to request keeping the truck an extra day. I talked to female who I think was Lisa. She was also very pleasant and also gave good customer service.

Rolando M. le

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Good customer service. Vehicle was brought up promptly.

Robet C. le

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Nothing all good

michael L. le

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Le client n'a pas laissé de commentaire.

michael L. le

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Le client n'a pas laissé de commentaire.

James S. le

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Helpfull and friendly thank you

darrell S. le

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Nothing.... Lori and team are awesome!

Kathleen B. le

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The only issue was the woman that was there when we picked up trailer seemed irritated she had to help us with checking out our rental she did not seem to be personable at all

EILEEN R. le

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Le client n'a pas laissé de commentaire.

Courtney O. le

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Le client n'a pas laissé de commentaire.

Clinton H. le

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Le client n'a pas laissé de commentaire.

Gary K. le

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Best location I have ever used

Leonard H. le

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The manager, I think her name was Rachel, was extremely helpful. We were having a problem with our truck's left blinker. She spent the time figuring out the problem, replaced our fuse on OUR truck, we high fived and we were on our way.

robert a D. le

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Le client n'a pas laissé de commentaire.

Sam V. le

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Staff member did a great job explaining everything

George T. le

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Very helpful and gave a good introduction to their facility and assistance in the getting ready to move in

MARGARET F. le

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Too many price increases and rent is too high

JANET M. le

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Enjoyed working with you "RACHEL" YOU MAKE U-HAUL THE BEST! Janet Maloy Realtor

aladar n. le

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Excellently run operation. Interactions with staff have been professional and outstanding. I want to single out Rachel who is on top of everything. Any organization would be lucky to have her. Than

Barron B. le

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For the 2 1/2 years we used this faculty the staff was very helpful. The only problem I had was inability to utilize handicapped parking due to U-Haul equipment parked in the space.

Melinda L. le

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Great service! Staff was always helpful and the storage units were well maintained. Definitely recommend!

Donald W. le

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Employees were helpful in getting us to our storage area

Mary E. le

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They started by charging for my free month then when they canceled the charge the next day I started getting harassed about being late paying for free month. Even got locked out.

donald n. le

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leon very professional

chris c. le

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None

getulio h. le

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very expensive...It cost me $200 more to move because the elevator was broken . No compensation was offered from your company. Staff varied .

Kathy B. le

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Very accommodating.

Julie K. le

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My unit was ready, paperwork went smoothly thanks to Rachel!

Gordon D. le

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I am no longer a client, my rent payment was late by a couple days and 3 weeks later a late notice/demand letter was sent to a family member who was my emergency contact, that was uncalled for.

Phillip H. le

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Everyone was amazing at this facility! I was having a rough time with the pick up location people and the uhaul hotline, but this place made up for that! She made our drop off and storage easy!

Melinda L. le

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Great customer service and very easy to set up storage and return rentals. Thank you!

Nancy C. le

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This facility and almost every U-Haul facility is consistently good - with great, professional staff.

edwin jr g. le

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Loved the staff and the facilities were very clean. Would definitely recommend to other family and friends!

CHARLES G. le

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Rachel operates an efficient facility.

deborah h. le

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So quick easy and service oriented. Can’t remember her name but she was great. Thanks

Philip P. le

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Ron and Leo are very professional and always helpful. We felt safe and confident leaving for Missouri in 27ft Truck with transport.

pat c. le

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Staff at Palm Harbor location very courteous and helpful. This was a very difficult move for us because of our ages and medical condition. Rachel and her crew did everything possible to help us.

paul c. le

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Very friendly and helpful staff!

Ivonne B. le

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Wonderful facility, with friendly staff.

ROBERT S. le

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Very pleased with our total experience. Employees were all very polite

jessica c. le

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The manager Rachel is very helpful and professional. I will continue business with them in the future and highly recommend.

ROBERT Z. le

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clean and freindly

CARLISLE F. le

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Uhauls palm harbor location managed by Rachel Popsipil is by far a superb example of what you expect to see rolled out across the United States.Their attention to detail and service is bar none.BRAVO!

Rachael h. le

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Rates are higher than most but worth it. Each unit is climate controlled versus the hall that the unit is in which is a bonus.

Kathy B. le

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Very professional friendly and helpful!!! 4 Stars open 7 days per week. Thanks for a smooth move.

David B. le

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This facility was exceptionally a benefit in my needs. Everyone was very polite and professional. Thank you.

NATALIE A. le

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I’ve been a customer since 2013 and never had any issues with my items in storage or access for all of these years. The customer service has always been excellent and they are always ready to assist.

donna s. le

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This was the first time we used the new UBOX service and it was a 1100 mile move and couldn’t have gone better. We will definitely recommend this way to move, your employees were friendly and helpfu.

Suzanne F. le

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Fast and friendly

Nancy C. le

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Thanks you so much! Nancy C

arlene m. le

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i love this store. i tell everybody i can how great you are. excellent staff! much appreciate you and thanks a million!!

LAWRENCE P. le

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The best U-Haul storage facility in the area.

DONALD H. le

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Easy in and out. Well run facility— even during the last hurricane the staff kept us informed.

evie k. le

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Facility was Fantastic!! Exceptionally Clean with Friendly staff. Would highly recommend.

Diana H. le

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U-Haul took the worry out of using temporary storage--a very well run company, They think of everything to make storage easier.

Leslee W. le

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I had an excellent experience

MATTHEW B. le

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Outstanding customer service!!!

Karen M. le

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I rented a UBox. Everyone was polite but not knowledgeable about UBox service. I had to call several times to get information AND Made several calls to get the UBox picked up from my driveway.

MARILYN W. le

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Great staff

Ariana Z. le

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.

Kathryn S. le

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My only issue was that when I called to let them know i was out of the unit I was told I could not call them directly and had to go there in person. Not convenient at all. Thank you,

DEBRA K. le

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LORI HELPED IN EVERY WAY POSSIBLE. SHE WAS EFFICIENT AND SHE WAS PLEASANT AS CAN BE! THANKS TO LORI FOR MAKING THE MOVING EXPERIENCE EASY! MERRY CHRISTMAS UHAUL!

Debra g. le

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Rachael is a UHaul Rock Star! Great staff and responsiveness, especially when software went haywire, charging twice for September's rent. I would do business with them again.

Joe S. le

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Good service. Pricey though

Carole S. le

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I had a very good experience. The staff was friendly and helpful.

RENEE C. le

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Great experience

michael w. le

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couldn't be better

dino m. le

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Excellent customer service . Great and knowledgeable employees. That's why I continue to use this location.

DREW D. le

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Happy with all the services we have used here.

SHANE S. le

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Enjoyable experience

Stanley K. le

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Great staff, 1st rate facility.

Bob W. le

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Rachel and staff are the best. I’ll always be back

Betty Jo S. le

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Very friendly staff and would go out of their way to help you! Glad I chose U-Haul at Palm Harbor, Florida!

ANNIE I. le

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I would recommend to friends.

Stanley K. le

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Very quick and courteous service.

THOMAS R. le

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All went well

MALACHI R. le

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They was really nice and helpful.

Kelley S. le

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We reserved a 10x10 and were not told that it wasn’t climate controlled. We checked in and were told that’s all that was available. The unit then had a lock on it. There’s a lot more to say but no roo

kenneth m. le

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The staff was outstanding and the facility/grounds were maintained with great care! If in need of these types of services again, I would certainly return here.

MICHAEL G. le

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The staff at this location are friendly and helpful with moving and storage solutions.

jerry m. le

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They met my needs. Very satisfied and would use uhaul again if I needed storage.

PATRICIA B. le

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I have used this facility twice, 2months + each time & have been very satisfied. Should the occasion arise where I would need storage facilities I will use them again.

jeff g. le

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Outstanding service from the manager Rachel and her team. Very well run facility

PAR T. le

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Rachel has been great!!!

Robert B. le

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I signed up for a 3 x 3 x 3 locker. But did not understand that I had to climb a ladder to get to the top locker. I am to old (81 years) to climb to the top so so had to cancel my contract

joyce h. le

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Access for renters would be ideal. The hours were not convent when needing accessin the mid evening hrs or later evening on weekend

DAVE H. le

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good

KEITH C. le

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The Staff is Courteous and Knowledgeable. They were more than happy to show me the many options they had. The unit was clean and easy to get to with a roomy elevator and courtesy carts to share