Got water damage from a leak. Staff helpful with insurance claim. Would not take a unit on top floor re: possible water leaks. Manager was always helpful and professional.

Liz was so extremely helpful. Rented my storage spot and when we got to our assigned storage spot we quickly realized it was going to be way too small. My companion went back to the office and Liz quickly redid my rental agreement and even added my militray veteran discount that I forgot to ask for. We got a unit in the same area we were already parked at. GREAT JOB Liz!!!! Thank you. Our faciliry is in Palm Harbor, Florida.

Awesome 👍😊 Professional Employees, Do Not Change Anything. Thank You Kindly.

Made my day!!!!! Professional & very knowledgeable

I was given a second floors unit which required using the elevator. My daughter was with me and we already have a fear of elevators and this elevator was broken. We were trapped inside for an hour. None of the emergency equipment worked inside. No one heard us yelling and banging on the door. I called the front office and was on hold so long my phone went from 50% to 4%. I ended up calling 911 to have the fire department get us out of the elevator or we would have been trapped in there all night. I didn’t even get an apology from the manager and when I requested for her to switch me to a 1st floor, she first offered me a 3rd floor! Even after the trauma we just went through using their elevator. Worst move in experience ever.

Fantastic facility. Thank you very much. Leon was great to work with.

The desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm Harbor

Outstanding service and facilities.

All the staff at the Palm Harbor location were very helpful. Definitely will use this location for all my moving and storage needs. Thank you!

Outstanding service!!!

All great except some issues with the Operation of the security gates and cards working. I hesitated to go after business hours for fear of problems occurring.

the best

Please tell people the “movers” don’t come with a truck. Almost turned into a disaster. Spoke to multiple people and no one told me I had to rent a truck and drive it. Also say the “movers” don’t have dollys etc. Heard this is common complaint so please fix and help people.

People are very good and very helpful 👍 thanks to all of you for your help.

Nicest U-Haul facility I’ve seen and the staff are awesome

I am a teacher and need a summer storage area. Usually another teacher and i share. I have been doing this for years. The facility i was in was easy and convienent. I LOVE THE NEW SUN SHADE OVER THE AREA!!!!! I will request it next year.