exceeded our expectations' Thank YouRichard A.
Customer Reviews for U-Haul Moving & Storage of Palm Harbor
Pour nous contacter
Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Susan M.
Le client n'a pas laissé de commentaire.CURTISCARLETON J M.
Le client n'a pas laissé de commentaire.David P.
The people who work at this location are excellent and the most helpful I've experienced at any Uhaul location.Athena S.
Tow feature kept coming on. Need to provide hand free access to phone.Charles W.
Le client n'a pas laissé de commentaire.Mary M.
Le client n'a pas laissé de commentaire.ROBERT D.
Great experienceCarlos C. | Expérience générale
overall excellent staff extremely helpfulAnnMarie C.
Everything was just the way i needed it. The staff was very friendly.Alan M.
Excellent experience!Paul B.
Le client n'a pas laissé de commentaire.RICHARD P.
The whole U-Haul team and experience were great! So helpful, thanks!Scott G. | Expérience générale
Le client n'a pas laissé de commentaire.Devin H.
Everything was great we made a 1000 mile trip the truck ran great and no issues . I do need to speak to someone about my bill I will be calling on that just some confusion at the drop off location going on.Angela S.
Le client n'a pas laissé de commentaire.Scott K.
New lot layout? Great usage of space but could always be betterIan B.
Rachel Pospisil was great to deal with.....William G. | Premières impressions
Le client n'a pas laissé de commentaire.John E.
Perfect service, would recommendPetrit S.
Le client n'a pas laissé de commentaire.Charles M. | Premières impressions
Made a reservation for a storage unit. They were aware my u boxes were being delivered. We arrived to unload them to the unit and were told we had no reservation. Extremely frustrating We were given a smaller unit which was not enough. We were told when we reserved the unit that this was the only one that size and it's a good thing we reserved it. Obviously this was a lie. The manager advised us that someone must have reserved it on line. We confirmed our reservation the day we reserved. Very poor customer service by the manager and no apology from her. She made up a story and obviously gave our unit to someone else. What is the point of a reservation? They took my credit card to hold the reservation for what purpose!Sheri F. | Premières impressions
Le client n'a pas laissé de commentaire.CARLOS R.
Le client n'a pas laissé de commentaire.richard G.
Le client n'a pas laissé de commentaire.Ryan T.
The only thing I did have a problem with was about halfway through my storage time there I think I was there for six months using a storage unit. they increase the monthly price without letting me know ahead of time.Luis A. | Expérience générale
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Melissa K.
Le client n'a pas laissé de commentaire.Debra S.
The personnel were professional and quick with receiving our rental return.EARLFRANCIS III L.
Great servicePatrick B.
Le client n'a pas laissé de commentaire.Sandra G.
Le client n'a pas laissé de commentaire.WORK LOGIC P. | Premières impressions
Le client n'a pas laissé de commentaire.Gerard F.
Staff was very friendly and helpfulRobyn S.
Everything was Excellent.Ethel F.
This location never answered my calls prior to pick up. I wanted to verify that the equipment was available. Talked to corporate Uhaul and they were of no help.Stephen N.
Perfect experience!Leonard C.
Wow! I am totally impressed with customer care at this location! Easy, fast and wonderful rental experience. Website is great also for reservations.joyce K.
Guy said use app our systems are down. Got charged for extra time but no refund on extra blankets that were returned prior to move. Truck had a steering issue had told they guy this tried noting it on app but place not applicable.Paulette C.
Le client n'a pas laissé de commentaire.Bruce L.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.ELLEN S.
Le client n'a pas laissé de commentaire.George T.
Young lady very adept at hookup of trailer and very coutius pleasantAndrew M.
Le client n'a pas laissé de commentaire.Patricia W. | Expérience générale
Le client n'a pas laissé de commentaire.andrew S.
I did not get the Dolly I ordered and paid for. Ilik credit back on my card.Manuel R.
Le client n'a pas laissé de commentaire.Sean S.
Le client n'a pas laissé de commentaire.Salam J.
Was fast and easy to drop off the trailerWendy H.
Le client n'a pas laissé de commentaire.larry D.
Very professional fast and friendly.JOSEPHMALCOLM C.
Le client n'a pas laissé de commentaire.Paul D.
Great place and clean. Nice customer service!Sydney R.
All good, Maybe serve chocolate chip cookies? LOLLonny J.
Knowledgeable customer serviceRobyn S.
The online reservation process seemed very easy, except when it came to the day before confirmation. Our whole plan of pick up and drop off location had to change and almost didn't get the vehicle requested. Moves are stressful enough, but that was a really bad experience. We had to rearrange our whole day and ask other family members to help in the delivery of the vehicle. It was like making a reservation at ABC restaurant for 6:00 pm and the day before they confirm your reservation at XYZ restaurant at 4:00 pm. As wonderful as the location was that we ended up at, didn't really wash the awful experience and stress caused the day before. The online experience definitely needs some help.Lisa G.
Staff is very friendlySusan A.
Customer service was excellent. Thank you!!Joshua S.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Richard W.
Experience was great! Will be a return customer when I am in need of a Storage Facility.Katherine C. | Expérience générale
The experience was efficient, the staff was friendly, accomodating, and courteous. Thank you! Best, the CliffordsDouglas C.
Great staffSusan A.
Excellent and easy owner is fantastic. I used them anytime I need these services. Employees all helpful and well trained. They also appreciate veterans and LEJohn G.
Was supposed to get free first month storage space but was charged . Had to question why and then got a free second month.Tom L.
For those who choose to use the 24/7 mobile service, U-haul IT needs to improve functionality for phone browsers. Both Apple iOS, using Safari, and Android OS, using Firefox with Bing, cannot use the mobile service. Safari cannot advance past the first few pages, and Firefox cannot advance past the page where the odometer is photographed. So, my husband had no other choice but to download the app on his phone. After that, the after-hours return process went smoothly.Parry S.
Le client n'a pas laissé de commentaire.Pavel P.
I would recommend uhaul to friends and familyJeffrey S.
loved adam and rachel so friendly and informative great peopleTracy C.
Le client n'a pas laissé de commentaire.Douglas M.
Le client n'a pas laissé de commentaire.Charleen B.
It just got too expensive for me to afford.JOHN H. | Expérience générale
Le client n'a pas laissé de commentaire.Larry O. | Expérience générale
Le client n'a pas laissé de commentaire.michael H.
Le client n'a pas laissé de commentaire.Ryan M.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Raymond V.
Service personnel exerted very helpful. Zach was great customer service. Enjoy Philadelphia.James C.
Le client n'a pas laissé de commentaire.Katran S.
Le client n'a pas laissé de commentaire.Douglas G.
Le client n'a pas laissé de commentaire.Patricia M.
Le client n'a pas laissé de commentaire.Clifford B.
Excellent and perfect work. No improvement needed.Marty K.
Le client n'a pas laissé de commentaire.John K.
Truck needs alignment but wasn't bad enough to exchange for short trip. Would have been an issue if had loaded it for long driveDaniel S.
This was my first rental experience with U-Haul and I was pleasantly surprised! The customer service staff were knowledgable and efficient. All pricing and estimated costs were given upfront with no hidden fees. Check-in and out was a fast and easy process. Will definitely rent from this location for all of my moving/hauling needs in the future. Thank you!!Kalynn Q.
The employee who wrote my contract asked the estimated mileage I would be going, so I said about 15 miles from Palm Harbor to St Petersburg. This was after we had a 30-minute discussion on rates for one-way versus round trip. So she knew I was going round trip and gave me an estimate of about 72 $. When I returned the truck to the same location(after putting 20 $of gas in the vehicle) the final price was 102 $+ 20 $in gas. Also I was renting a storage unit for almost 200 $dollars a month and emptied it 15 days early and they said they couldn't prorate the difference. So instead of refunding the difference, the unit will remain empty for 15 days in which someone who wants a unit can't get one.Brent W.
I had a storage unit for 14 months, small 5x10 temperature controlled. However, my monthly price went from 104,99 $ to 139,99 $ by the time I checked out. An increase of over 30 %.Chad M. | Expérience générale
Le client n'a pas laissé de commentaire.Vicente B.
Please follow up with Largo to confirm order # 28000070 has been closed out. 3 U-Boxes were delivered to Palm Harbor and emptied on 8/26/21 and I don't want to be billed for another month rental on 8/28/21Brian S. | Premières impressions
Le client n'a pas laissé de commentaire.Paula P.
Lori is great! Cheerful and helpfulAnne W.
Long time customer with no complaints or problems. Very helpful staff - all long term employees at this location.Barbara S. | Expérience générale
Le client n'a pas laissé de commentaire.DEBBIE S.
Le client n'a pas laissé de commentaire.Jose M.
You all did a great job! Thank you!Peter H.
Le client n'a pas laissé de commentaire.Trish R. | Premières impressions
Le client n'a pas laissé de commentaire.Carl P.
Truck wreaked of cigarette smoke, to the point of nausea, especially after sitting in the Florida heat.Drew K.
Le client n'a pas laissé de commentaire.Derron D.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Ernest P.
When we showed up to pick up our trailer, the brake lights didn't work. Blown fuse or bad connection? Nope, both checked out. Problem with the trailer? Nope, lights worked when hooked up to another vehicle. The hitch technician traced it down to a problem with our wiring harness. He was able to locate a replacement at another nearby U-Haul and installed it the same day. I was very impressed with how far they were willing to go to solve our problem and they had a good attitude about it too. I'm sure they run into a lot of broken equipment and it's probably annoying but I felt like a valued customer, not an annoyance. Kudos for the good service!Jeff S.
Every staff member was super-courteous, friendly, and helpful. Clean environment. Great experience! MerciEllen L.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.AARON M.
Le client n'a pas laissé de commentaire.Bruce L.
Zack is a true professional! I only wish more customer service staff were like him. I had several questions that he had all the answers for as well as when I picked up and dropped of the vehicle I was rented, he went over and beyond! He gets 5 Stars for sure!!!Julie S.
Don't miss inform customers about the rates, when many questions are asked to make sure that we are on the same page.Colton F.
One of the best UHaul locations. Rachel runs a tight ship here so both her and her staff are extremely courteous, knowledgeable and helpful. Always willing to do what it takes so the customer is not inconvenienced. Great job!Harold C.
Le client n'a pas laissé de commentaire.VALENTI K. | Expérience générale
Le client n'a pas laissé de commentaire.harold r. | Expérience générale
All the staff was helpful except the supervisor, who I believe name is Rachel. I had my stuff in the unit for over a year. Told her on July 30th I would be moving my stuff out. She said have to be out by August 7th. I asked her multiple times if there was anything else I needed to do. She said no she was putting a note in that I would be moving & the 7th is the last day. I moved all my stuff by the 7th.I got a email for a late fee and rent for next month. Had to call she did not put a note in. She also on another date blocked my car in & when I asked if she could back the truck up. She said yes. But proceeded to continue unloading frieght for another 5 minutes. After, that she has given me dirty looks. She has a terrible attitude and should not be serving people.brianna r. | Expérience générale
It was a pleasure to have such a well maintained and secure facility to temporarily store my items, your commitment to your customers is refreshing and you made it easy to service my account through auto pay and email communication. I will definitely keep you in mind for future storage needs. Thank you, JoeJoe G. | Expérience générale
I arrived and they helped me park the truck and arranged to let me leave it there overnight. Very impressed the customer service.Susan A. | Premières impressions
Le client n'a pas laissé de commentaire.barry y. | Expérience générale
Le client n'a pas laissé de commentaire.CARLOS R. | Online Move In
The high prices, inaccurate sizing of units (my 10x10 was 10x8'.75"), taxes on top of unit rent (never in Cali or Nevada did I ever pay that, I have rented dozens of units in my life), forcing insurance on units, never in my 67 yrs did I ever pay that. Total heavy handedness and unethical corporate junk fees.john b. | Expérience générale
Excellent customer service. Convenient carts and plenty of them to help with your move to include carts to move mattresses.julie h. | Expérience générale
The monthly cost went up making in unaffordable for me.Tracey G. | Expérience générale
Le client n'a pas laissé de commentaire.araceli m. | Expérience générale
The palm. Harbor store was great. The pickup location in newington Virginia was not The staff were overworked abs grumpy. They needed helpjoihn c. | Premières impressions
Not having 24 hour access to the storage facility was hinderingRobert D. | Expérience générale
Very unhappy with the fact that I paid 157,00 $ for 10 days. I used your service to move to Florida & storage facility for 3 months, then rented another trailer to move out of storage. Overall spent around or over 1 000,00 $ & you people charged me a full months price for 10 days. That's the only thing I'm unsatisfied with.Deborah K. | Expérience générale
To Austin from Florida one way in 2019 and one way back to Florida in 2020, and one way to Tallahassee. Great vehicles and great service!Allie H. | Expérience générale
Le client n'a pas laissé de commentaire.John L. | Premières impressions
Yes I would Recommend someone to U-Haul but the rates for the units are too high Specially while going through this pandemic.LaSondra W. | Expérience générale
I was having a very bad day. As a result I LOST/LEFT two items in the Uhaul Truck I rented. A pair of keys and my dolly. I recognized I left the dolly once I returned the truck. I scurried back to the Uhaul center where my dolly was waiting on me. The next day, I noticed I was Missing my keys. I back tracked where I could lost them...to my pleasure the Uhaul staff kept them safe for me also. Super people...and PLEASE tell them I said they are great.leonard c. | Premières impressions
Climate controlled, secure, well-kept - wouldn't go anywhere else.Meaghan K. | Expérience générale
The young man who helped me was very helpful, friendly, and very knowledgeable. I greatly appreciated how helpful he was. He answered every question that I had and was very friendly about it. I felt that he was a great asset to the company and wished that other companies hired such friendly and helpful employees. He had a great attitude. I am writing this as a real customer and not being paid to leave a survey.JUDY P. | Premières impressions
U-Haul storage worked just fine for me.Curtis E. | Expérience générale
Just some confusion as to where to enter it is was resolved quickly.Stavroula P. | Online Move In
Le client n'a pas laissé de commentaire.Kennan D. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD E. | Expérience générale
Le client n'a pas laissé de commentaire.Ismael O. | Expérience générale
Le client n'a pas laissé de commentaire.Kelsie M. | Premières impressions
Le client n'a pas laissé de commentaire.Michael O. | Premières impressions
Le client n'a pas laissé de commentaire.Justin D. | Expérience générale
Picture of the space was deceiving compared to actual space. My stuff came from a 2 bedroom condo. My movers had to force everything into the storage space. Had I known that earlier on, I would've gotten a bigger space.ELPIDIO L. | Online Move In
Le client n'a pas laissé de commentaire.Peter L. | Expérience générale
Storage unit was fine. I visited the service counter a couple times and the staff is not friendly or helpful. Once I had a billing issue and I called manager Rachel several times and she never returned my call.paula u. | Expérience générale
Very well organized, very helpful, very efficient. Nicely done!JAMES KEVIN C. | Expérience générale
Great experienceJEFF R. | Expérience générale
Le client n'a pas laissé de commentaire.Justin D. | Premières impressions
The experience and facility was overall very good. My only complaint is my on file Credit Card expired and I forgot to update the Web Site with my new one. U Haul did not notify me that I missed the payment because of the expired CC. They instead, charged me a late fee and sent a letter to my second point of contact. Very upsetting to get a call that I was late on a payment by my on file point of contact. Uhaul had all my correct information. But failed to contact me properly.Richard H. | Expérience générale
Rachel , And Staff Were Great !William S. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick M. | Premières impressions
Le client n'a pas laissé de commentaire.Karen D. | Premières impressions
Rob BrownKaren M. | Premières impressions
Le client n'a pas laissé de commentaire.bill s. | Premières impressions
Le client n'a pas laissé de commentaire.makenzie h. | Expérience générale
The staff here are consistently excellent.Frank Q. | Premières impressions
I had this storage unit for 10 years and it was a great experience. The online bill pay was very convenient. I would definitely use this facility again.ELIZABETH S. | Expérience générale
A very well-maintained facility with excellent services and products to fit moving needs. The only thing I found that needed to be improved on was the time it took to check-in at the counter. I think that needs to improve since time means everything when a customer is trying load and unload their personal belonging. As for the facility and personnel it could not be better. Thanks for taking such good care of the facility and your equipment.WILLIAM C. | Premières impressions
Le client n'a pas laissé de commentaire.tracy c. | Premières impressions
Le client n'a pas laissé de commentaire.Klaus M. | Premières impressions
Le client n'a pas laissé de commentaire.Wanda C. | Premières impressions
Always great service from Uhaul! ThanksLisa V. | Premières impressions
Rachel was very helpful in explaining everything and setting up my unit.john g. | Premières impressions
Le client n'a pas laissé de commentaire.makenzie h. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia D. | Premières impressions
Le client n'a pas laissé de commentaire.Richard G. | Online Move In
Liz was so extremely helpful. Rented my storage spot and when we got to our assigned storage spot we quickly realized it was going to be way too small. My companion went back to the office and Liz quickly redid my rental agreement and even added my militray veteran discount that I forgot to ask for. We got a unit in the same area we were already parked at. GREAT JOB Liz!!!! Thank you. Our faciliry is in Palm Harbor, Florida.Val K. | Premières impressions
Made my day!!!!! Professional & very knowledgeabledenisa g. | Premières impressions
The desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm HarborKaren R. | Premières impressions
Le client n'a pas laissé de commentaire.Emily M. | Premières impressions
Laurie at the front desk has excellent customer service skills. She is always accommodating and helpful.Jill V. | Premières impressions
did it all online. worked greatEd p. | Premières impressions
renting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficientlynn w. | Premières impressions
So quick easy and service oriented. Can't remember her name but she was great. Thanksdeborah h. | Premières impressions
Rapide et sympathiqueSuzanne F. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.