There was active damage to the vehicle. The lighter outlets did not work and the online check in did not speed up the process at all.Darian O.
Customer Reviews for U-Haul Moving & Storage of Plano
Pour nous contacter
Plano, TX 75093
(We are on West Plano Parkway between West 15th St and Commerce Dr)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Wesley J.
Le client n'a pas laissé de commentaire.Louise J.
Female employee was confused and asked help from everyone making the storage rental agonizing and painful. Return of trailer- waited 10 minutes outside at equipment return, tired of waiting I began to unhitch myself and another truck drives right next to me and an employee pops right out and unhitches him. Doesn't ask if I need help or anything. I left pissed off.WAYNE P.
The mobile app experience is truly lacking. I could not complete the pick up process and had to work with the attendant. On return the app again kept getting stuck at different locations and I finally gave up. So much for self serviceCharles V.
Gus was very helpful.Larry B.
Le client n'a pas laissé de commentaire.Christna K.
Le client n'a pas laissé de commentaire.renante P.
The $20 check in fee in paying extra for your employees to do their jobs. It's a new fee that someone thinks is a good idea, it's really annoying to customers who use your equipment regularlyEd H.
Le client n'a pas laissé de commentaire.ANDREA L.
The team was well organized whose worked on 5/7/2022, and fastest checkout I have ever experienced. BRAVO...to the team on customer service and prepared all the rental ahead of the time.Jackie W.
Le client n'a pas laissé de commentaire.Peter O.
Le client n'a pas laissé de commentaire.Wilson L.
Le client n'a pas laissé de commentaire.Gregory Mark L.
Le client n'a pas laissé de commentaire.GregoryMark L.
Le client n'a pas laissé de commentaire.Yigal D.
Truck alignment was very bad and headlights or shooting up into the skysusan W.
Sue was very helpful. She was obviously very busy with customers but still took the time to ensure all questions were answered and even helped her coworker while keeping a smile.Cassandra B.
Suzanne was great and very helpful. The manager is very nice and knowledgeable too.Behzad J.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.John B.
Even though I had reserved dolly with my truck rental I had confirmation and it was supposed to be guaranteed, when I picked the truck up I was told that they don't have any dolly availableVahid M.
I use this Uhaul location fairly often (mostly for trailer rentals) and they are always very friendly and professional.Kelly V.
Le client n'a pas laissé de commentaire.JOSEPH W.
Le client n'a pas laissé de commentaire.Melissa W.
I guess you guys are really busy but it took more than 30 minutes to get the truck because 1) my reservation was given away right after I confirmed I found it and 2) the dollies weren't ready or available. Since they didn't have the two dollies I reserved, they gave me a retail one to keep so I'm overall happy with the outcome.Louis B.
Le client n'a pas laissé de commentaire.Robert M.
Amazing service! Very helpful and diligent!Lashawn B.
The entire process was quick and easy.Randy B.
Everything was set up online and everything at store went quick and easy.Tracy P.
My truck had low tire pressure when I got it. Overall an easy pickup and drop offVictoria L.
Le client n'a pas laissé de commentaire.Leighsa B.
Hire more people it's not a great problem but having only two people working and trying to do all that is needed for the size of the facility makes it very difficult to get all the customers seen in a TIMELY MANNER.DONALD T.
Le client n'a pas laissé de commentaire.Salman S.
Waited in line for over 75 minutes as only 1 employee seemed to be working.Joe H.
Everything was great !Michael D.
Le client n'a pas laissé de commentaire.Sean O.
Le client n'a pas laissé de commentaire.Magdaline C.
On line reservation made this so easy and pleasant. Store employees very helpful.. Love this U-Haul locationJudith K.
The truck performed perfectly and the check in/check out service was excellent.C B L.
The installer was 20min late and a week later none of my lights work on the trailer. So I had another Uhaul go back and fix it and now 6 months later the power to the trailer doesn't work again. So for the 3rd time I will have another Uhaul location to fix it.dyron H.
Le client n'a pas laissé de commentaire.Ellen B.
Le client n'a pas laissé de commentaire.RUSSELL W.
Le client n'a pas laissé de commentaire.Fernando S.
always great ?David S.
Le client n'a pas laissé de commentaire.Russell P.
Le client n'a pas laissé de commentaire.Gabriel M.
Le client n'a pas laissé de commentaire.Arenicha M.
My trailer was LOCKED with a non-U-Haul lock. I lost 3 hours of packing due to having to wait for mobile service to come out and cut off the lock at my home. I would have expected U-Haul location to check this prior to renting to a customer.Mike S.
Very professional. Were prompt and helpful. Went off without a hitch (pun intended).William D.
Is all good 👍 thanks!!Pero M.
Le client n'a pas laissé de commentaire.Nelson V.
Easy directions for the drop offTalisha K.
Le client n'a pas laissé de commentaire.Zhaoshun B.
Le client n'a pas laissé de commentaire.Christopher T.
Super nice agents at this location. Agent Ian helped me will all process, nice and easy.Rabi N.
Le client n'a pas laissé de commentaire.Clifton P.
The charger port seemed to be broken? It sparked and melted the plastic casing on my charger. It should probably get looked at/repaired before anyone else tries to use it.Jamie W.
Le client n'a pas laissé de commentaire.Steven W.
The check out process has gotten really convoluted and annoying. I'd say it would be better if i was prompted to upload and arrange documentation etc before i was on-site, but the information i was prompted to upload wasnt present in the system so the whole system needs an overhaul. Other than that it's a uhaul. I know I'm gonna get s piece of junk which can haul my stuff. As expected.Andrew H.
Le client n'a pas laissé de commentaire.Anand Neelakanta G.
Le client n'a pas laissé de commentaire.Clemence C.
Everything operation wise was great however when I went to drop my truck off I was told that I would not get my gas credit that I was promised at my initial location. I am unsure why there is disconnect and I may have just wasted my money all because no integrity was upheld.STEPHANIE M. | Expérience générale
Truck cab was a little dirtier than expected but nothing major. Alignment was a bit off. Staff were joking around at the time of my check in about the truck and it caused me to be a little concerned about the reliability of the truck.Jarron W.
It was clean but could have been cleaner in relation to the cab. The site over-all has been great related all the services over the past few months.Ross Y.
Great service Ivan, thanksRene B.
Le client n'a pas laissé de commentaire.Joair R.
Le client n'a pas laissé de commentaire.Judith K.
The cup holder was full of cherry sodaluke S.
Le client n'a pas laissé de commentaire.oluwatosin D.
The truck I used was super no problems getting in to place I needed to. All parts worked as needed and it handeled well I would rent from you again if I needed a truck to move big and Billie things.PATRICK B.
Le client n'a pas laissé de commentaire.armando H.
Le client n'a pas laissé de commentaire.james W.
Le client n'a pas laissé de commentaire.Regina M. | Premières impressions
Very friendly staff and professionalmoses o. | Premières impressions
Our truck rental was suppose to start at 8am. We had to wait for an hour for someone to open the office at 9am to move other trucks because ours was blocked in. The back of the truck was not swept clean. I had to sweep out the back before we loaded our stuff.Patrick G.
Le client n'a pas laissé de commentaire.Metasebia M.
The indicator switch came on saying low air in front driver side. And,your company needs to have on hand,next to the drop off keys box,an broom or something to clean the floors of your rentals!Jeanette B.
I made a small request over the phone, but the clerk replaced the large truck. Driving that truck was very stressful for me! And the price was higherFITMA A.
Le client n'a pas laissé de commentaire.SESHEN F.
Le client n'a pas laissé de commentaire.Dinora A.
Le client n'a pas laissé de commentaire.hazem N.
Le client n'a pas laissé de commentaire.Janis B.
Le client n'a pas laissé de commentaire.Allison M.
Le client n'a pas laissé de commentaire.Diane C.
Truck is shaking a lot,bad driving experience.driver door and passenger doors are not closing/lockedSirumalla R.
Le client n'a pas laissé de commentaire.KEVIN M.
Outstanding customer service A team for sure and highly recommend!Simona F.
I think it's not right for you all not to refund miles not used.David A.
I have chosen this UHaul location for many purposes over the past 10 years; in-town truck moves, one-way trailer moves and most recently I rented a storage unit at this location. The unit was very easy to access, controlled entry to units was very secure process. The available access hours are convenient. The unit was clean & dry. The employees at this location are friendly, knowledgeable, and efficient.Karen C. | Expérience générale
Serve customers who have already explained a bad experience. Dropping off a dolly only at this location. I wanted to leave the truck there as well. The guy said No, it Has to go to back to 1501 Dallas Parkway location. The guy practically called me a liar when I told him the person at his store said the dolly needed to go back to them. In the first place, Uhaul should have had all the items I ordered ready when I got there!! Instead I had to spend gas money in a U-Haul truck @ 0,79 mile to go to another store to pick up the appliance dolly. The LEAST the Plano Parkway Store could've done is let me return everything to that store and they could've had an employee take the truck back over to 1501 if it had to be there?! I will use another vendor next time I need a moving truckSandra B.
No idea love this locationJOAN L.
Le client n'a pas laissé de commentaire.WILLIAM G.
Truck should be clean. When I filled out the survey about the truck not being clean upon return, Uhaul charged me a cleaning fee even though I returned the truck better than I received it.Michael O.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.Kathy S.
Le personnel était amical et serviable. Quick and easy experience.Kari B.
They saw all the things wrong with the truck and said I should call Uhal and that it was dangerous what the other company did to me and that Uhal would refund me. I had to drive 45-50 mph cus I was so scared my tires would blow. I missed work as it took days longer. It was so embarrassing everyone was flipping me off for 1 300 miles. This Plano location told me to tell you guys everything.david H.
Le client n'a pas laissé de commentaire.Sanjana P.
Le client n'a pas laissé de commentaire.Timothy R.
Le client n'a pas laissé de commentaire.taylor L.
Le client n'a pas laissé de commentaire.george T.
Plenty to select from. Great and quick service. Easy return service.Brendan S.
Service was greatRb A.
They were so helpful helping me get the right size unit.Lynda G. | Premières impressions
No tiene elevadores y los pasillos son bien angostosVeronica D. | Premières impressions
Le client n'a pas laissé de commentaire.DOHARAM E. | Expérience générale
Great service very clean site and emoyees were very polite and professionalYolanda C. | Online Move In
Le client n'a pas laissé de commentaire.Tara S. | Online Move In
Excellent service à la clientèleSTANLEY E. | Premières impressions
I had a great storage experience thanks guysEaranetta A. | Expérience générale
Le client n'a pas laissé de commentaire.Lukman O. | Expérience générale
Matthew runs the team with the competence of a well oiled machine and the service of a favorite shop. I couldn't have asked for a better experience.john O. | Expérience générale
La señorita fue muy amable GraciasGuadalupe A. | Premières impressions
Le client n'a pas laissé de commentaire.Larry L. | Expérience générale
This survey was in spanish?? But everything was excellent. Thank uERIN B. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel L. | Premières impressions
During a very stressful move, everyone at this location was so very helpful, professional and very knowledgeable. A BIG THANK YOU to April and Eric who's help navigating the storage, truck rental and every question and concern we had relieved all our stress! Thank you !!!!Nicole S. | Premières impressions
Le client n'a pas laissé de commentaire.TE H. | Expérience générale
Le client n'a pas laissé de commentaire.Ransom N. | Expérience générale
Le client n'a pas laissé de commentaire.Kahari G. | Online Move In
Le client n'a pas laissé de commentaire.john O. | Premières impressions
April was instrumental in her assistance. She went above and beyond. She is a huge asset to your organization!!!Ricardo C. | Expérience générale
Le client n'a pas laissé de commentaire.Linda B. | Expérience générale
they should have informed me to make a reservation to unload my u-box.Mark D. | Premières impressions
Nice customer service and great attitude from personnelJonas M. | Premières impressions
The staff was amazing.. Especially April!! Matt and Ivan were so helpful! The entire place was super clean.. I was really impressed. When i opened the unit i could tell it was cleaned with Fabuloso.. So great! Thanks guys.. Ur the best!!ERIN B. | Premières impressions
Le client n'a pas laissé de commentaire.Alice B. | Expérience générale
Although I was disappointed that my advanced booking could not be found, it was not their fault and they could not have handled it better. Thank you April, Eric and Matt for your friendly, efficient and prompt handling of the situation. Ivan KahnIVAN K. | Premières impressions
Le client n'a pas laissé de commentaire.Cameron S. | Expérience générale
Le client n'a pas laissé de commentaire.DIA M. | Expérience générale
Too high , not understanding, the new manager is rude and she don't care about the struggle of other families Plano Texas is all for that they can get out of folks !Patricia M. | Expérience générale
Le client n'a pas laissé de commentaire.Jamarcus P. | Premières impressions
Le client n'a pas laissé de commentaire.Shawnae R. | Expérience générale
Le client n'a pas laissé de commentaire.Linda C. | Premières impressions
Le client n'a pas laissé de commentaire.Talen H. | Expérience générale
Le client n'a pas laissé de commentaire.SAMEER C. | Expérience générale
Le client n'a pas laissé de commentaire.Trevor P. | Expérience générale
Le client n'a pas laissé de commentaire.PHYLLIS B. | Premières impressions
Except for access to the storage area where the gate would not work and we had to go get help that was the only problem but they quickly fixed itConnie N. | Expérience générale
I was told that I had 24 hour access to my storage. When I came after hours there was a truck parked in the Gateway.Dennis L. | Expérience générale
Le client n'a pas laissé de commentaire.Blair T. | Expérience générale
Great serviceTE H. | Premières impressions
Le client n'a pas laissé de commentaire.Lakesha R. | Expérience générale
Le client n'a pas laissé de commentaire.Priya V. | Expérience générale
Horrible local stores on-site customer phone service. Called multiple times, long, LONG, waiting, then intentional hang-ups. So frustrating.GUILLERMO B. | Expérience générale
I had terrible experience at this location. Someone screwed up my rental from the beginning and I had to continually go back to the location monthly to have my bills adjusted. Some staffs were downright rude and without looking at the account concluded that I owed. Soooo glad I'm done with this nightmareTHOMAS O. | Expérience générale
Very helpful and understanding, as well as efficient. Overall Great service.alexander c. | Premières impressions
Only problem the unit leaks when it rain. Had the unit 10 months. Noticed it a few months ago. I notified the personal and also showed workers They were understanding and I provided pictures The manager is informed and told me to gave the pictures to him and he would do a claim for meJERRY M. | Expérience générale
Le client n'a pas laissé de commentaire.Mbayang B. | Expérience générale
Paul was friendly and very helpful. Overall this was a good experience. The staff was all in uniform which refreshing to see now a days. Keep up the good work.william m. | Expérience générale
NO ONE EVER ANSWERS THE LOCAL PHONE NUMBER BE IT IN SAN DIEGO, WHERE I MOVED FROM TO PLANO, WHERE I LIVE NOW AND I'M NOT THE ONLY CUSTOMER THAT COMPLAINED ABOUT THIS!!! SO FRUSTRATINGSonia L. | Premières impressions
Le client n'a pas laissé de commentaire.BRIGITTE N. | Premières impressions
Le client n'a pas laissé de commentaire.DIA M. | Premières impressions
Le client n'a pas laissé de commentaire.Peter B. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew B. | Expérience générale
Le client n'a pas laissé de commentaire.David E. | Expérience générale
Le client n'a pas laissé de commentaire.Cicely T. | Online Move In
Very good service!!Roger T. | Premières impressions
ALL EMPLOYEES VERY FRIENDLY & PROFESSIONAL. FACILITY EXCELLENT ! BILL OVERMAN Dallas, TxWILLIAM O. | Expérience générale
Le client n'a pas laissé de commentaire.Sabine A. | Premières impressions
Le client n'a pas laissé de commentaire.Peter B. | Premières impressions
Le client n'a pas laissé de commentaire.Priya V. | Premières impressions
Le client n'a pas laissé de commentaire.Joe M. | Expérience générale
Le client n'a pas laissé de commentaire.Joe M. | Premières impressions
Le client n'a pas laissé de commentaire.Tshea C. | Online Move In
Staff was very helpful and friendly!!David E. | Premières impressions
I always have a great experience at this Uhaul Facility. Everyone is so nice and helpful!!Lilibeth R. | Expérience générale
Very friendly and helpful staff. Sign-up process is easy and convenient. It is somewhat difficult to get a hold of someone over the telephone.BRANDON N. | Premières impressions
stay to course, doing goodWILLIAM O. | Premières impressions
Branch or general manager never responded to any of my communication via, voice mail, text or email. Was disappointed. Had storage there for 2,5 years. Needed a few extra days to get my stuff out. Was never late on payments in fact was early most the time.Mary D. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy L W. | Online Move In
Le client n'a pas laissé de commentaire.janice c. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFERY UITTO S. | Expérience générale
Le client n'a pas laissé de commentaire.ERIC S. | Expérience générale
System went down and was frustrating but employee did best he could with bad situation. Seemed to actually care.Matthew B. | Premières impressions
Le client n'a pas laissé de commentaire.Joanie N. | Expérience générale
Le client n'a pas laissé de commentaire.Cameron K. | Premières impressions
Le client n'a pas laissé de commentaire.FRANK C. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL D. | Premières impressions
Le client n'a pas laissé de commentaire.Robert H. | Expérience générale
Every is very professional and the facility is always super clean. I will use this Uhaul facility again if the need arises. When i closed out my account the guy that helped me was so nice. I am sorry that I did not get his name.Nina J. | Expérience générale
All personnel friendly and extremely helpful.FRED B. | Premières impressions
Le client n'a pas laissé de commentaire.Robert H. | Premières impressions
Le client n'a pas laissé de commentaire.Anissa N. | Expérience générale
Thos location has very accommodating and helpful staff. Follow through was excellent.Theresa S. | Expérience générale
The staff is always helpful, love this placeSABRINA S. | Expérience générale
Team is always helpful, love this placeSABRINA S. | Expérience générale
Fantastic and expeditious service!TERESA G. | Premières impressions
Le client n'a pas laissé de commentaire.SABRINA S. | Premières impressions
Love it!Juliana S. | Premières impressions
Le client n'a pas laissé de commentaire.Angela M. | Expérience générale
The staff was absolutely helpful. I asked for assistance loading my motorcycle out of the back of my truck.. the person behind the counter said Give Me 2 minutes I will come out and give you a hand. You cannot ask for better customer service than that.SQUIRE F. | Expérience générale
Manager was not helpful at all, I only found one employee who was willing to assist me. My storage had a lot of bug in there. Thank Goodness I took my stuff out of that facility'.Samanta H. | Expérience générale
Le client n'a pas laissé de commentaire.Lorenzo w. | Premières impressions
Le client n'a pas laissé de commentaire.Eric v. | Expérience générale
You have a GREAT team who helped me out during a bad situation. I appreciate everything you guys did for me.MONICA A. | Expérience générale
As of 9/5/2020. Doing business with this company was the worst experience I've ever had unfortunately. I paid for the storage unit 1973. I rented a uhaul truck. I paid movers to put my items in storage unit 1973. After getting to the unit with a truck load of iitems. The worst thing ever, NO ONE REMOVED THE UHAUL COMPANY LOCK. SO, I WAS LOCKED OUT OF USING UNIT 1973 FOR WHICH IT WAS PAID IN FULL WITH THE EXTRA 10 FEE TO HAVE ACCESS TO THE UNIT FOR 24 HOURS A DAY. I HAD TO PAY MY MOVERS FOR AN INCOMPLETE JOB BECAUSE THE UNIT 1973 WAS NEVER AVAILABLE TO ME AFTER IT WAS PAID FOR.Jo M. | Premières impressions
Le client n'a pas laissé de commentaire.Melissa P. | Expérience générale
Excellent manager. He was visible, always working, accommodating, and responsive if you had a problem. I don't know his name but he is about 5' 10", slim, slightly built and looks really young (tatoos? -- not sure) He was in the office...he was great.Jennifer E. | Expérience générale
Great location and great teamLarry W. | Expérience générale
The unit I originally rented was determined by management to be unavailable. Since I was out of town, and not able to move the contents, UHaul employees moved the contents. Unfortunately, the contents were moved to a second story building with no elevator. At the time I was 79 and preparing for hip surgery. I was not advised that this would be the new location. Further, when I returned, the lock had been changed and I was unable to get into my unit. Eventually, the key was found. In addition, the building has no interior signage indicating the location of the second floor units and there is not access from upstairs hallways to other hallways on the second story. Really a sad situation. While the front desk employees were sympathetic, no one offered any help or any apology for what was a major screw up.patricia s. | Expérience générale
Fine facilitymansoor y. | Expérience générale
Everything was so smooth and easy. Thank you. We will see you soon.Larry W. | Premières impressions
Le client n'a pas laissé de commentaire.DIANE W. | Expérience générale
Le client n'a pas laissé de commentaire.Tim R. | Premières impressions
Le client n'a pas laissé de commentaire.Susan S. | Premières impressions
Le client n'a pas laissé de commentaire.SABRINA S. | Expérience générale
Very pleased with the location - very handy. Space suited my needs, price quite satisfactory and the hours of accessibility very convenient.WILLIAM H. | Premières impressions
The man was very polit6and friendly during this time with the covid19 and willing to do whatever he could putting his health at jeopardyAlphonso D. | Premières impressions
I rented a 10x8 unit-told the rep on the phone that I was moving my 91 yr old dad out of asst living and what we would be moving- only to find out AFTER we got your moving truck there that the unit had 28" door & the sofa would not go through! This morning I'm looking desperately for another storage space!! This after an exhausting day of getting e everything moved out ! The office staff however was great=Pat D. | Premières impressions
Le client n'a pas laissé de commentaire.Ishaan S. | Premières impressions
I could be mistaken but I believe the GM name was Jordan. He was very helpful, happy and super funny! On 3/6/20 him and the other employee made my moving day bearable and a thousand times better. Also a customer came in about the brakes on the truck, claiming your company was trying to give her a truck with brakes not working. She was OVER THE TOP rude and Jordan still smiled at her and never once became unprofessional with her. I normally don't leave comments but as an Area Manager in the restaurant industry, I know praise should be recognized when excellence service is given.Edith M. | Premières impressions
I came to close out my units the next day. One day late and the insisted in charging me for the two months. I have been a customer there for twenty years. Very rude and not helpful at all. would not rRITA A. | Expérience générale
Friendly and helpful staff. Easy drop off. Spacious area in front of storage unit for loading/unloading the truck.david t. | Premières impressions
Quick service, took little time to register for the truck and wait time to have it brought to front was minimal.gordon h. | Expérience générale
Have used the Plano Pkway location a couple of times and the staff is professional, friendly and very knowledgeable about their services and products!norma m. | Premières impressions
it 's clean and the sales person was very helpfulLinda B. | Premières impressions
impressed on how clean, maintained, and professional everyone was. Quite honestly, the experience changed my impression of UHaul.MiKe P. | Expérience générale
The facility was great and served my needs, however, I did find it to be very overpriced.Bobbye G. | Expérience générale
ExcellentJuan J. | Expérience générale
I am providing a 2-star and not 1-star because I do like the facility, however the way U-haul has designed the drop off we got trapped inside the gates and had to wait an hour before we were let out.Traci M. | Premières impressions
Awesome service!Leslie R. | Expérience générale
Everyone was very helpful and made you feel welcomed. Jordan was fantastic . Will use them again for sureElsie G. | Expérience générale
Friendly staff and clean facility.Leslie R. | Premières impressions
We stood in line for over an hour to pick up my truck, I had reservations for over 30 days. Was told we could get drop off location chafed when I moved, it was still 25 minutes away.Pamela R. | Premières impressions
I believe the manager's name that helped me was Ashley. She was incredibly patient and helpful:). Merci.Rhonda A. | Expérience générale
Very fast and kind and helpful was very impressed. This was the best customer service at this location I've had. Thank you Jordan and Paul was greatElsie G. | Premières impressions
Thanks for your servicesMIguel L. | Expérience générale
Awesome staff!Anne T. | Premières impressions
When I called to make arrangements for storing my furniture, I was promised large storage units on the ground floor...when the moving van arrived, no large ground floor units were available. 😠linda s. | Premières impressions
Excellent service. They accommodated my every need and were quick to respond to issues that arose from changing circumstances. 10/10Michael L. | Premières impressions
I would use them again!TRISH D. | Expérience générale
Very good service. Had an unexpected need for storage, so the rent a truck ,get free month was perfect! I've had to use 3 different uhaulS in the past 6 months. Everyone was great!JACKIE C. | Expérience générale
Helpful and professional staff and a painless process. Will definitely use again!Shawn C. | Expérience générale
Great experience moving from Florida to Texas.Laura G. | Expérience générale
TGrant H. | Expérience générale
At this location I was always happy with the service and hospitality. The storage was reasonable and handy. I use U-Haul for all of my moving requirements.Stu D. | Expérience générale
The delivery Lady (Nita) was exceptionally kind and accommodating. KathyKathy B. | Expérience générale
Everyone was helpful & polite. I will use Uhaul again & refer a friend.Veronica T. | Premières impressions
You lost my pods in your warehouse and I had to reschedule movers and deliveryJohnathon L. | Expérience générale
ExcellentRoslyn E. | Expérience générale
If you could have more lights around the outside of the storage, that would be great!! Or even inside, but the service was wonderful and I enjoyed a full year of service. Thank you so much!Guillermo D. | Expérience générale
We had one incident where we had trouble with the combo lock on the outer door. Staff immediately let us in and fixed the door. Facility was always clean, well lit, and staff always very helpful.karen b. | Expérience générale
bonJesu Ruban A. | Expérience générale
I am extremely satisfied and surely recommend this place to all of my friends. Keep it up guys :)Suvit S. | Expérience générale
Very pleased with this facility.Russell S. | Expérience générale
We were charged fees for dollies, pads, cleaning fees and 2 days of use but the dollies and pads were our own personal equipment which has not been returned and the truck was taken so we didnt finishPamela H. | Expérience générale
I got the delivery before the scheduled date, I got the uhaul support. It was a good experience.anirban c. | Expérience générale
If I were a petty man, I would change my rating to poor, just for forcing me to write this comment. How about you make this part optional and ask a few more specific questions.Jeff A. | Expérience générale
You helped me when i needed it most. I had no place to live and stuff to store. I will be forever grateful. Merci.Karen H. | Expérience générale
Very helpful and friendly!Patricia O. | Réservation
The counter help was as good as it gets. The equipment was great. I always enjoy doing business with U haul.Stu D. | Réservation
Never was notified that my box had arrive and it was sent to the wrong Uhaul location. What is the point of the guarantee if you don't honor it!MELISSA K. | Expérience générale
Website completely incorrect -no 1 200 SF but 1 200 cubic feet. Staff is completely clueless as to this issue. The person with an "Owner" name tag had no idea the difference between SF or cubic feet.TRACEY H. | Réservation
Worst customer service I have ever experienced. Have left multiple messages for management to address issues with rental, but no satisfactory resolutionDaniel G. | Expérience générale
It was my first experience with self-storage and was great.Jeovanny B. | Expérience générale
Staff was friendly. Only problem was our ubox was not ready for pick up even though we had confined 3 times including the morning before pick up appointment.Clay G. | Expérience générale
waiting was short good help unit was clean and easy access in and out for items, I used the cooled storage's unit and work fine.Don M. | Expérience générale
ThanksSHANE B. | Expérience générale
People that complete the paper work, had it wrong for 3 months in a row.LaParis B. | Expérience générale
No one in the office, had to go find employees more often than not. The access gate was blocked by returns every time I was there. when I moved out I was met with an unprofessional and rude employeeMary R. | Expérience générale
U-Haul kept my things in tact well-preserved for 4 years and when I moved out they was very courteous very nice.JAMIKO M. | Expérience générale
the side of the door was damaged allowing vermin inside. Also the door wouldn't open we were told multiple times we would hear from maint. but never didLYNAIRE S. | Expérience générale
Brandon was great to work with and very helpfulDavid C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!