Évaluations des clients U-Haul Moving & Storage of Rundberg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Rundberg

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Marshall M. le

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Keep on the good work. Thanks

Lisa M. le

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There's nothing at all that I would improve!

Arlin P. le

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Everything was great so no approvements are necessary unless there's some complimentary snacks/food in the chechout/service area.

Roddy G. le

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Nothing fancy. Just good overall. What I needed.

Tony C. le

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Staff was very friendly and professional, made sure I got what I needed. Would highly recommend this location

Mario I. le

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keep the employees you have.. and hire more of the same caliber.. thanks for saving me time in the future, I won't need to shop around for relo/moving equipment

Anita R. le

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Le client n'a pas laissé de commentaire.

Roderick L. le

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The location was suppose to open at 8:30am but they didn’t get there until almost 10:00am. Then when he got there, he had no place to house the trailer. He sent us to a 2nd location across the highway and that location says he had 32 trailers and couldn’t house anymore. A gentleman at the 2nd location recommended us to a 3rd location. We called the 3rd location to notify them of the new location and was transferred to a Reservation Manager. When calling Reservations to notify them are were dripping the trailer off at a different location, the Reservation Manager told us that the new drop off location didn’t accept trailers. The Reservation Mgr. called the location and they DID agree to accept our trailer (Thank God)! So when we got there they had plenty of trailers do to say they didn’t accept any, baffled me. Nevertheless we dropped it off and was done with the Uhaul. To improve the next customer, Uhaul really needs to work on its service. We were moving our recent college graduate to Texas and to have to desk with losing our bday girl to 9-hours away, we had to deal with possibly not getting an available Uhaul, to almost getting a ticket, to maybe having to drive this trailer back home to drop off. Please work on your service.

Natalie T. le

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I didn't catch her name but the tall black woman with medium length hair was awesome to work with. I arrived earlier that you open, planning to use the app to check out my truck but it wouldn't work. She was there getting everything ready to open but she took the time to get me checked in so that I could get on my way. On my return, I had a small issue as well and she was more than helpful. Give this woman a raise. She is a great representative for your company. Very happy customer.

Dennis J. le

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I didn't appreciate having to drive to Austin for a vehicle when I requested a pick up 3 minutes from my house. This increased my mileage expense.

Myles R. le

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I booked online and the address in my email receipt was 5237 Cameron Road. I went to that location and uhaul didn’t exist there, it was a gas station. I then drove to two nearby uhaul until someone was able to help me and give me be address I actually needed to go to. Finally made it to the real location, went inside and waiting 15 minutes before I ever saw one employee. There were 6 other customers inside waiting. The employee comes in and apologizes for the wait, and was actually super sweet to me and very helpful. She was a fantastic employee that was severely overworked. It was a large location and there were two people working on a Sunday. Please hire more help so they’re not so overworked. That said, they were both very helpful and knew what they were doing.

ADELA M. le

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Please have a picture of the key drop at this location. I kept looking for a yellow box and missed the slot at the garage door for several minutes.

nevin S. le

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Le client n'a pas laissé de commentaire.

Carolyn B. le

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Thanks so much to Lisa Mitchell.. your kindness, helpfulness& assistance was so appreciated. You made the transitioning of the UHAul a pleasant experience...You get ????? Thanks!

Leigh C. le

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Rundberg drop-off was fast and simple. E-mail receipt took several days to receive but was accurate.

Kurt W. le

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I was very impressed by how friendly and welcoming they were. I was able to walk in and get what I needed done immediately. Lisa was such A warm and friendly person while still being very professional. Veronica was a huge help getting me checked out swiftly and was very patient with my lack of knowledge in checking trucks in online. If I ever need a uhaul I will be going to this location.

adam P. le

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Nothing . it was just right

Ronnie L. le

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I was totally satisfied with everything, keep up the work

Jeff S. le

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Nothing .. Perry and Lisa are awesome!

Shimona K. le

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Le client n'a pas laissé de commentaire.

Pamela S. le

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Great facility and service. In-house truck and trailer rentals also very convenient. We’ve tried other storage companies in Austin. This one is by far the best.

gil M. le

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staff were helpful and professional. Staff can make or break a company and this staff was great. I will continue to use this location for our future rentals because this location has superb employees. keep up the good work!

BILL M. le

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The rental process has become cumbersome and ridiculous. Having to go to your website twice, Taking pictures of my license After one of your employee has already looked at it is ridiculous.Used to be easy now is very difficult.

MARK P. le

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The entire staff was efficient, professional, polite and helpful.

Saad A. le

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Le client n'a pas laissé de commentaire.

Gabriel G. le

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Le client n'a pas laissé de commentaire.

ronald F. le

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Le client n'a pas laissé de commentaire.

PAUL M. le

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Had a great experience

Luis O. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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They are very friendly, helpful, professional.

Nicholas H. le

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See to it that the vehicle is serviced when it needs it. The stabilitrak light was on the dash from the very beginning. Also I had to ask to get my boxes I ordered online to be given to me.

Henery C. le

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Le client n'a pas laissé de commentaire.

Elvis D. le

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Le client n'a pas laissé de commentaire.

KENDRA T. le

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This is my seccond time renting this storage over a span of 10+ years and I was very satisfied.

Linda G. le

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The management and staff were always friendly appeared to go out of their way to address all of our needs. It got an excellent rating from me.

DILLI R. le

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They did not set up my PIN number properly so my pin wouldn’t work. I was stranded in the middle of the night with a truck full of my stuff. I don’t know how someone can mess up something so important

GOPAL G. le

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Very helpful Excellent service Will use them again in the future

deonna m. le

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Lisa Mitchell was so helpful! She put me at ease in the middle of a stressful situation & made sure my accommodations were met. She rocks!

jorge g. le

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Nice people. Always willing to help.

Akaria F. le

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Great place

Amber K. le

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Uhaul Advisor was very helpful!

LOIS S. le

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We were at a very urgent and desperate moment relocating back to her hometown of Austin Texas we want to give reverence respect & commendation for the extremely exceptional customer service from LisaM

ozelia a. le

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It was a pleasure working with you all, I’m grateful! Thank you again, God Bless

Betty K. le

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No comments.

Betty K. le

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Quick, nice service!

JOHNNIE M. le

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Great location!

bobbye b. le

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Great

Jeannette R. le

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No comment

Rigo D. le

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Storage still lockedAFTERtoldASAP,hadTOcall800#.Called for helpGOTignored&kept walknFRMme.Climate control above 84F.Equip use for matrs etc2small.StrugglingNEXTtoEMPLYEE,could of help or open door.

CARLETTA S. le

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The General Manager at this location Ms. Luna was wonderful, she was workung the store by herself and she gave us ezceptional service under strenous circumstances. I take my hat off to her.

John W. le

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wonderful place to do business. And it was all enclosed - had a ramp to back up to - AND provided dollies. AWESOME!!!

Salvador m. le

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Muy satisfecho es esta localidad muy amables lo recomiendo me gustaría k en las otras localidades tuvieran la misma atención com esta runbert muchas gracias

DANIEL K. le

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Your staff were especially courteous.