They were nice enough to credit me for the missing pads.Jeffrey M.
Moving Truck Rental in Austin, TX at U-Haul Moving & Storage of Rundberg
Pour nous contacter
Austin, TX 78753
(N Of Rundberg)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Austin, TX 78753
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Had me driving around town for 5 hours looking for a truck The stores that were closed they sent me to stores that were mad because they said that the other store that sent me with sending all their people to them and they didn't have enough trucks now I'm getting a bill for $500 it's crazyHOPE GUERRA M.
Camry was great! She came right up to our truck when we came to drop off. We had a question about the gas we replenished. She really listened and provided wonderful customer service. Her energy and politeness were appreciated.JAMES D.
The guy in this location is very friendlyRONAL G.
Maybe a bell or something to notify people in the back when a customer comes inHesperia B.
Under staffed. No outside help. Had to wait in a long line for drop off . No place to drop trailer.THOMAS A.
The staff were very friendly and helpful to us and to each other!Robert P.
I tried to call the office multiple times in advance to confirm some details that later ended up costing me some money! I came in @ 8:50am smiling & greeted Henry with a hello who was standing @ the front desk. He did not greet me back. He didn't even lift his eyes or ask how may I help you. I just went right into providing my reservation details. I asked if by any chance they would have a larger U-Haul available than the one I reserved, before I could even finish my sentence her interrupted with a firm NO! Okay fine. I then stated I tried to edit my reservation details but the system wouldn't give me the option to change the settings from in town to one way move out of town. I was moving 30min outside of Austin to Bastrop & wanted to leave the truck there. He dryly & rudely stated NO! This U-Haul belongs to us & it has to come back here. I said but the truck literally says in town AND one way moves & has a Arizona license plate. His words exactly were â€œI don't care what the truck says.â€ I then asked for his name & told him that he was very rude. He then said Henry & walked away. I had to figure the truck on my own & inspect it without any directions. Sadly Henry was training another gentleman who I could tell was very uncomfortable with the way he was speaking to me. If I were a black man & not a black woman who was alone, I do not believe Henry would've felt so comfortable to be so disrespectful & nasty to me. If they answered their phones I would've been able to get the answer to my questions in advance & not @ the last minute when I didn't have the option to say no. I had to move THAT DAY & had no other choice. I've used U-Haul for years, but NEVER again after my experience with Henry & I plan to make my voice heard. @ the time of drop off Camry was very polite & professional & even apologized on behalf of Henry. Thank God he was gone when I returned the truck.ERIN B.
Los camiones muy confiables y las personas que lo atienden a uno son muy amables se los recomiendo..ðŸššðŸššðŸššðŸššEDGAR M.
Your Stupid app did not work. You sent me a long way to pick up truck and again a long way to drop it off. Then charged me for an extra 78 miles that you stupid app forced me to drive. So Hell no you cheated me and did not even let me pick up the truck. I had to go inside to get the truck and drop it off.DAVID H.
Had to cancel my first rental. Web site was vague and Uhaul wanted me to go to Bastrop for a trailer. It was a pain.Theresa H.
Stop with the hidden fees. Makes for a bad experienceDAVID H.
The person helping me was very friendly, she represents uhaul perfectlyKARINA J.
Everything was exactly the way we expected it. Great equipment and service!PHILLIP O.
I ordered a truck with an Appliance Dolly. But when I got my truck and came to my location it turned out that the utility dolly is inside. No one replaced it with an appliance dolly, Had to come back on my own vehicle and get an appliance dolly. As a result, I was charged for both dollies. Also, the utility dolly was partially broken. The truck's windshield was very dirty inside. I used the self-service app, returned the truck afterhours, and drop the key to the dropbox but I got the call on the next day with the question - "where is the key?".Yaroslav H.
Fat and easyDELORIS B.
Great place for all your moving needs with a wonderful helpful staffJASON S.
Terrible! Watson & Taylor location needs a complete overhaul of management. The Runberg location was decent but definitely could be better. Highly disappointed in my experience with this companyMAUNYA J.
I reserved the vehicle online and then went in to pick up the truck. The staff was busy, but they had great customer service interactions with everyone I witnessed, including during our transaction. We went over the reservation and the employee went over instructions on how to return the truck. He was calm, quick and very respectful. I was charged exactly what I expected. I would highly recommend this facility!RONDA P.
The employees were knowledgeable and helped me Select a trailer.GARRY S.
My original return location was a random field in Manor, TX off 290. I drove across the city to return the truck, passing a few locations that would've been so much closer. Horrible return experience!Patrick G.
24/7 customer support (which has nothing to do with the location I got the truck from) was very disappointing. We were on hold for over an hour trying to get a question answered. Please improve response of the 24/7 support. Otherwise, great experiences getting and using the truck.Daniel M.
No improvements needed here. Everything was great!!velda S.
Henry Guerra was extremely rude and unhelpful. Walked us through nothing did not add my husband as a 2nd driver the uhaul inside the cab was not clean and he gave us one parked in the tightest spot did not pull it up for us and just walked off after handing us the keyKIFFERIE C.