Évaluations des clients U-Haul Moving & Storage of Sterling

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Sterling

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ming X. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Le client n'a pas laissé de commentaire.

Sohrab Y. le

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Good people work out there.

Michael P. le

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Even though I preregistered, the attendant struggled with the check in process...

Edgar M. le

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Wanda was exceptional super nice when the pick up time to the drop off time she did a great job ,you can ask any questions and she answers with respect, thank you Wanda .

Alexa L. le

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Le client n'a pas laissé de commentaire.

Gregory P. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Le client n'a pas laissé de commentaire.

J Keith S. le

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Le client n'a pas laissé de commentaire.

Kaitlin C. le

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Super helpful and easy drop-off. Someone immediately helped me and my truck was returned within ten minutes. This is a location I have used before and would still recommend.

maher A. le

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Le client n'a pas laissé de commentaire.

Oliver S. le

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Availability of more trucks.

Oscar A. le

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Le client n'a pas laissé de commentaire.

Michelle T. le

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Le client n'a pas laissé de commentaire.

John F. le

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The manager, Wanda, provided exceptional service and would settle for nothing less than the best when I picked up a truck and trailer to move across the country. Wanda is an asset to U-Haul!!!

Kendra D. le

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Le client n'a pas laissé de commentaire.

Laila R. le

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Le client n'a pas laissé de commentaire.

jeff S. le

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Great service with a smile, thank you

Thomas K. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Staff were very friendly and super helpful... Equipment was ready to go when I arrived.

Geoff G. le

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Not use the stupid mobile check in. What a massive pain in the ass. Took forever, slow to load pics, website hung up due to connectivity.

Martin E. le

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Le client n'a pas laissé de commentaire.

Mohammad C. le

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Le client n'a pas laissé de commentaire.

Honey S. le

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Keep doing what your doing!!!

ronald H. le

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Toot a while for walk in order - very busy. Has some problems with slow computer. Overall - very pleased.

Brian J. le

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Nothing. I did the mobile checkin thinking it would be faster but it was slower and I ended up having to go inside anyway. There was plenty of staff and they went out of the way to help me when picking up and dropping off

Henry D. le

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Le client n'a pas laissé de commentaire.

Katina E. le

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Customer service men especially the manager Ben were rude, short and unprofessional. You also had the nerve to charge me a ridiculous amount of money for a truck that was car and hardly moved and I had to deal with those men who you put to represent your company.This was my second and last time at that facility. These were the same two men who I had to deal with the first time. I just figured the first time they were having bad days. GET RID OF THEM

Khaled H. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

Rod Y. le

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Best U-Haul experience I've ever had. Truck was clean, ready to go and where it was supposed to be. The staff was very friendly and helpful.

Kelly P. le

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Le client n'a pas laissé de commentaire.

Cole S. le

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Le client n'a pas laissé de commentaire.

William S. le

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Hold on to my reservation if I'm a bit late.

Xiao W. le

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No parking

William S. le

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When i explain that i WILL pay with a co. check for my rental on its return and i DI NOT want my card used to HOLD the rental.. that is what i expect. Please CREDIT back to my account the two charges placed on my card T, $106.56. I paid this in a co. check like i said i would . # 7645. T$ 106.56 YOU may NOT have both. Only my check. Thank you.

Sean M. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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The only item worth mentioning are the trucks in the access lanes that make it somewhat difficult to come and go.

Farrah C. le

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Excelent

MARTA G. le

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Ben and William are awesome

Liz C. le

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When a customer comes in and request services, customers expect to receive a positive interaction that would guarantee the best possible solution. I was disrespected and humiliated. And overcharged!

Cheronda C. le

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Ms. Wanda was very helpful and honest about the process while assisting me and my family every step of the way. Moving is complicated endeavor already and she provided a piece of mind. Great job! RCF

Dominique H. le

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Ms. Richardson is wonderful, very helpful, and also keeps this place in order very well! I WILL use this storage again and recommend to any future people looking for storage. A+++++

William D. le

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Great service & great facility!

furqan s. le

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Thanks

Michelle S. le

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The office staff did not explain that receiving my money back for cancelling my contract would take 5 days.

Roberto F. le

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Thank you for all support

Michelle L. le

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The slide on the door was rusty and very hard to open (even though I mentioned it, it was never greased. The employees and owner were extremely pleasant and nice to work with.

mark U. le

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Needs better pest control. After 6 months, I found a mouse or mice had gone through almost everything, leaving trails of droppings, dyed blue from the pest control trap. There was one dead mouse.

Sadaf S. le

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Wanda and her team go above and beyond at the Sterling facility. The units were very clean and the service was always friendly and so helpful! We will definitely return here againif we need storage!

benjamin s. le

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Ms Wanda and her staff were very friendly, helpful, and courteousl. I would definitely recommend this location to family and friends.

LOUIS E C. le

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Very helpful and understanding staff ...

sirikhane v. le

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Great service thank you very much Will. He is the best

JULIO L. le

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I had to use many of Uhaul services recently in the last 2 months, from storage to rentals, I was pleasantly surprised with the associates professionalism and friendliness, and top service.

Christina S. le

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The manager Wanda was amazing. So calming and helpful!

robert r. le

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Ms Wanda & her assistant Ben were quite helpful throughout the entire process of moving in & out. They both were polite and knowledgeable & made sure I had all the supplies needed at a reasonable rate

PAT M. le

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Great customer service!

rose p. le

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Great customer service. Thanks

Rob C. le

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The staff was very helpful and polite.

Faruk T. le

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Wanda was very helpful. Thanks.

Mark P. le

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The only huge downer is pricing. Your competitor, one-tenth a mile up the street is considerably cheaper. I got the same size unit less than half of what I pay with U-Haul & its atmosphere controled.

ALLISON B. le

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The Sterling UHaul is Customer Focused. Their I service is amazing. Robert can be a bit edgy and should be reminded how to remain calm and be nice to customers. The rest of the staff is A M A Z I N G

CHArLES T. le

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Thanks to the wonderful staff !

benjamin s. le

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Very kind, professional representation of your brand was extended to me. The facility was a bit overcrowded with staging of moving vehicles, but overall the storage unit and lot was meticulousl clean

Mark P. le

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Wonderful customer service!

Carl A. le

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Very courteous and helpful with all my needs both at my departing location in Tontitown Maryland and Sterling Virginia. I will not hesitate to use you all anytime in the future.

Rosario T. le

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We were so please with their service, specially w Ms Wanda Richardson who managed the place. Friendly and professional people! Blessings in Jesus Christ to you all!

benjamin s. le

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The U-Haul website was difficult to navigate.

cristian a. le

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Excellent service

Glory M. le

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The facility is clean and well-maintained. Any concerns are addressed in a prompt manner. Staff is helpful and the manager (Wanda) is very accommodating and understanding of any issues you may have.

Tyler C. le

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Staff was so extremely helpful!

Douglas G. le

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I greatly appreciated the free month of storage. It was VERY convenient and probably a good business model since I'm sure a lot of folks keep them past a month.

Bernadette J. le

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Excellent customer service agents, helpful and respectful. Always there when I needed them. A very good crew at the Ox Rd. Sterling. Va location.

robert w. le

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Great staffs! Best team ever! Thank you, Thuy-

SHERI C. le

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Good location and staff

ROUNIA H. le

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I've been with Uhaul - Sterling for years . I've never had a problem until now, we moved out of our storage unit before the next billing cycle . Made then aware and still got charged.