I was happy with our experience. Friendly operators were calm when dealing with a busy lot. There were (empty) rat traps in our storage unit when we opened it, which was a little concerning, but the unit was otherwise clean and ready for move in.
ALEXANDER G. | Online Move InSelf Storage Units in Sterling, VA, 20166
U-Haul Moving & Storage de Sterling
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Unités disponibles (toutes les dimensions sont approximatives)
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2 unitée(s) disponible(s)!
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
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À 2,7 milles de cet établissement
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Herndon, VA 20171 -
À 5,5 milles de cet établissement
U-Haul Moving & Storage of Chantilly
3995 Westfax Dr
Chantilly, VA 20151 -
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U-Haul Moving & Storage of Chantilly II
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À 14,4 milles de cet établissement
U-Haul Moving & Storage of Manassas Park
8537 Centreville Rd
Manassas Park, VA 20111Few Rooms Left. Reserve Today!
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Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Good services
yimi C. | First ImpressionsI've been using U-HAUL storage for over 15 years. Just like last week, the u-haul staff use unprofessional language and treat their customers very disrespectfully. Yes, our company has never missed a usage fee. Of course, it pays automatically until last April 09. The staff said they would prosecute me. Several times while I was at work, a woman and a man were very annoying on the phone/703-437-3404 and asked me to give out my credit card number right away. I couldn't trust them and call the company card number over the phone. Naturally, I immediately entered my autopay credit card back online. After that, the same young male employee called again and threatened to prosecute me if I did not give them my card number right away. (I went to the office after work to check my face and asked for my name. I-haul companies really need to train their staff on how to treat customers, and if this is the case with others, I strongly recommend sending them a letter rather than talking on the phone.
INTERNATIONAL T. | First ImpressionsNo one communicated no one cared, and the parking lot was always packed. No overnight parking allowed and they rape you on rates.
DAVID E. | Overall ExperienceHave used this specific location in the past and never had issues. This last time had to throw away leather furniture and bed mattresses due to mice droppings and we found a dead mouse in the unit. Very disappointed and will be sending photos to corporate because throwing away thousands of dollars is not acceptable.
Irvine R. | Overall ExperienceVery good customer service!
PRINCESOLOMON ADJEI T. | First ImpressionsAccess to my storage was blocked by their vans and trucks. I had to struggle to empty my garage
Abdullah A. | Overall ExperienceMuy satisfecho hasta el momento
Henry P. | First ImpressionsYeah, very good customer service I love it
Jose F. | Overall ExperienceGreat customer service and friendly staff.
Severin Y. | First ImpressionsRats are a big problem here. Had to throw away away all of my belongings after 1 month of renting a storage unit due to the rat infestation.
Jasmine R. | Overall ExperienceThe staff at the location on West Ox Road in Sterling Virginia is the best. They are very professional!
YVETTEALETA J. | Overall ExperienceThe service here was completely horrible from the very first day here with this site, the staff is never on the same page they don’t know what they are talking about the manger is rude and and they called me a month straight after moving out and kept saying I owe them money for an empty storage unit
Sean G. | Overall ExperienceVery smooth transition
Fuad G. | First ImpressionsThis service was great and the Spanish speaker was very helpful
Jose F. | First Impressions