I hope you will be as i expecting
ZOU-SHAAN A | First ImpressionsSelf Storage Units in Sterling, VA, 20166
U-Haul Moving & Storage de Sterling
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U-Haul Moving & Storage of Herndon
14040 Park Center Rd, Herndon, VA 20171 View Available Units2,7 miles from this location -
U-Haul Moving & Storage of Chantilly
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U-Haul Moving & Storage of Chantilly II
4101 Pepsi Pl, Chantilly, VA 20151 View Available Units5,6 miles from this location -
U-Haul Moving & Storage of Manassas Park
8537 Centreville Rd, Manassas Park, VA 20111 View Available Units14,4 miles from this location
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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I truly appreciate your customer service (
ISHMAIL K | Overall ExperienceStaff did not properly close my account when I informed them that I no longer needing the unit. I was subsequently charged a an extra month of rental fees, to which I am still waiting for reimbursement.
mUBARIK M | Overall ExperienceMoney was taken from my account on Thursday, January 4, 2024 because the person working on Saturday, December 30th neglected to close out my account. That was an inconvenience for me and I definitely did not appreciate it! I've never issues with that particular U-haul over the years, that's why I've continued to use that one. Now, I don't think I'll ever use that u-haul place again.
Tiffany B | Overall ExperienceThanks very professional staff
Mohammad S | Overall ExperienceMy storage unit was covered in rat droppings, had to throw most of mine and my kids stuff away. Our furniture RUINED! People who work there are horrible and rude! Never in a million years go back!
David W | Overall ExperienceI would give an excellent rating, however the app shows that I "paid $219,9" for the unit, when in fact it was a free 1-month rental and I paid $0.00. So I have some concern that this may show up as a future charge with my bank. Plus, the compensated amount for one month was $104.95, so I don't know where the U-Haul app is getting the number $219.90. I tried to follow up with the local location, and they said on their end, no amount appeared.
Robert H | Overall ExperienceThe staff immediately responded to me despite having a queue that they would be with me in a moment. They were helpful in offering me choices to determine the best storage solution. The facility was clean and maintained. When I cleared my personal property the process was hassle free. All staff were courteous and professional. Much recommended.
DAVID S | Overall ExperienceThe manager and district manager of the Dulles location are amazing. They both worked with me to allow me to clean the storage unit out that was infested with rats, as we tried to salvage anything worth keeping. They also held the unit so we could file a claim after an extended time because we had to go to Florida to take care of our daughter's family who was hit by a semi-truck. Thank you so much.
clarence w | Overall ExperienceThey have always been helpful, no matter what my needs are
jeffrey M | First ImpressionsFast!!
GINA D | First ImpressionsHi, My name is Mohammad , And the team was very helpful and very professional thank you so much ,
Mohammad S | First ImpressionsVery good 👍🏿 job
MOHAMEDALI T | First ImpressionsEasy, straightforward, no stress.
ALEXANDER G | Overall ExperienceI arrived to the storage unit at which point the guy working advised that I was not able to move in online because there was no unit available in the size I needed. He then proceeded to take his sweet time trying to figure out what to do, called another location, etc. After a few minutes the other woman working advised him of an open unit. He did something on the computer and said "you can check in online now". Once I confirmed I was able to he didn't advise where the unit was, provide a map of the property, or offer any other assistance. I have rented storage units from U-Haul in the past but this one thus far has been the least helpful.
Justis M | Online Move In