I think everything was good. I don't have any suggestions of changes to be made because I have no complaints.ANNELIESECATHERI O.
Moving Truck Rental in Sterling, VA at U-Haul Moving & Storage of Sterling
Pour nous contacter
Sterling, VA 20166
(On Rt 606 E Of Rt 28)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
One-Way and In-Town Local Rentals in Sterling, VA 20166
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great staff working there on this day.ROBERTLAWRENCE P.
No issue with staff, there seemed to be some play in the steering on the truck I rentedDENNIS L.
The employee thatnhelped me was extremely helpful and went above and beyond in accomadating my needs.JOSEPH S.
Everyone was friendly and helpful. Thank you.PATRICIAANN S.
For now, I can't find any thing needs to be done. Thanks for being a reliable rental and excellent equipment moving and rental company.PRISCLLACECELIA A.
I have rented from here many times and the staff is always top notch! They are friendly and helpful.JOHNC H.
When I called about a week prior to my reservation, I was told that there was a chance that I would be directed to a different location for pick up because there was no trailer showing up available in the system at their location. I was to have received confirmation 1-2 days prior to the reservation but did not. However, a trailer was available at the expected time. The team was very polite, knowledgeable, and helpful. It was the best U-Haul experience I have had.SAMUELDAVID C.
From early supply purchases to actual truck rental, the folks at this location were great!Jay H.
Truck was ready on time. Easy check in and out. Friendly service!Michael F.
Quick and easy service, reliable and clean. ThanksRAFAELFITZGERALD U.
Had a great experience. Excellent and fast serviceKENNETHHAKER M.
The service was good and the truck was very clean except the truck didn't have the ramp so it was hard to lift furniture in and out of the truck.ERVIN C.
Everything was great except that the truck had graffiti on its side, but other than that it was clean.waylon M.
Great staff, super friendly. Overall great experienceTHOMASFRANCIS F.
Quick process. Friendly worjersGary Wayne H.
nothing it was very good service and employee's were curtious and friendlyRICHARDJOHN M.
Honest employees would be nice. I was charged almost $24 more for no reason. I was told the location closes at 8pm, I arrived at 7:45 and was shown by the agent inside the store to drop the key at the overnight dropof. Next morning, receipt reflected $20 charge for dropping of after 8. I was told by one of the personnel outside to park all the way at the back of the storage and walk back with the key and then when I went inside to return the key, the agent actually walked out with me and show me where the drop-off box was. I thought it was unusual, since I was told they close at 8 all I had to do was hand my key to them, but still did it anyways. I was also overcharged for gas. Very poor customer service. Nothing was explained in detail, I guess I was expected to read the emailed receipt and find out for myself. I will never go back to that location.Wudasse W.
The mileage on the vehicle was not correct and we were charged for an extra 35 miles.JAMES M.
Had multiple issues . From the storage they rented me being in collections, to when they finally rented me the right one I was provided no lock fortunately I went while they where still open if not I would've had to return another day.posted phones on site for after hour emergency don't work, no one answers . Calling uhual takes over a hour on hold . Wouldn't use uhual againAnthony H.
Every rep at this location is very nice and professional, as well as very helpful. I definitely recommend this location.PAMELAINGRID M.
Website check in did not work. Jamal and William at location were very helpful and patient with me. I was told when I called a differentiation that the mobile website check in was super easy. My experience with mobile website check in when I went to get my truck was a complete disaster. Site just spun and spun and spun whenever took a picture and tried to upload. Never accepted my driver license photo. Tried again with condition of truck. Samsung Note 9, Firefox. Maybe my default image size too large? Had to call store during COVID and they had to come out and finish rental at social distance. Disaster mobile web experience. Thanks for asking for feedback.MICHAELTHOMAS N.
I don't know who processed me but he did it so well and efficiently, I was out of there much more quickly than expected. Excellent staff.ANDREWALLAN D.
Make the after hours dropoff process easier and safer. It was confusing.DONNYE C.