Évaluations des clients U-Haul Moving & Storage of Wellington Lanes

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Wellington Lanes

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MARIA O. le

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keep up the great work

Shawn P. le

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Le client n'a pas laissé de commentaire.

Pedram T. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

charlie D. le

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The people who work at the store could be more pleasent and personal.

Luciano M. le

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Thank you for your help and assistance!

Graham C. le

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Muhmeed Was amazing made the process easy and enjoyable

Mark S. le

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Fourth time using this location, Zade (sorry if misspelling) has helped me twice and I think Becky the other times. I've always found them to be awesome, helpful and best of all never any surprises when the bill showed up in my email, which is always the fear when renting vehicles. Highly recommend.

Hashem M. le

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Le client n'a pas laissé de commentaire.

Glenn J. le

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Le client n'a pas laissé de commentaire.

Bruce G. le

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Picking up the truck was very easy. Becky is an amazing person and very accommodating. When dropping off the truck the young man was very frazzled, rushed and short. I accidentally honked the horn with my elbow getting out of the truck and he "yelled wait a minute". I said it was an accident but he was rushing around and felt uneasy about the return. Not easy, comforting or a pleasure at all. I felt I was interrupting his thought process or his agenda before closing time. Seemed he was having a bad day and it was sure visible as a consumer. I could see this be very intimidating to some people. I returned the truck at 6:20pm. Pick up was excellent and return was poor. Sorry to mention this but hopefully this may assist in improving the customer experience. I will still recommend U-Haul Aurora and that is because of Becky. Regards, Bruce

Deborah L. le

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Very helpful service, thank you

Florentina I. le

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I was never told/warned that my car could get damaged when trying to put it on the flat bed/car transporter, even though I asked if my car was appropriate for this kind of transport.

George S. le

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Le client n'a pas laissé de commentaire.

Liviu F. le

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Keep up the good work.

gort M. le

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I would never recommend anyone to book there rental on-line. My experience was disastrous. My scheduling call the day before pick-up had me picking up my truck in another city 70kms. away. Customer service got me a smaller truck close by, but it was an inconvenience since it was not a one-way rental and I was unable to complete my move. Have to make other arrangements now.

Fanny P. le

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Great service. Easy to borrow and return. Truck was a little dirty, but not terrible.

Tracy B. le

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I didnt really deal much with this location as we did the drop off after hours through the app. I stopped in the next day though and the staff were friendly and helpful.

Luc B. le

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More staff on hand.

Robert L. le

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Manoob,the gentleman that helped me when I dropped the trailer off was EXCELLENT! He was very helpful and very nice. You don’t get that kind of service at most places. Your lucky to have him as an employee.

Michel S. le

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Le client n'a pas laissé de commentaire.

Highmore G. le

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The truck wasn't clean inside the cab specially the windows or in the back of the truck ... there was something wrong with the front end of the truck; it keep pulling to the right which it made very difficult to drive which made me late returning the truck ... the truck should have never rented ... now you charge with additional day ... I am very disappointed because I never had this problem with Newmarket store ...

Cesar S. le

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Le client n'a pas laissé de commentaire.

Nancy K. le

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Le client n'a pas laissé de commentaire.

Jo-Ann Z. le

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Le client n'a pas laissé de commentaire.

syd R. le

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Le client n'a pas laissé de commentaire.

Valda D. le

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Le client n'a pas laissé de commentaire.

Christine S. le

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Aurora location is wonderful. The 2 gentleman working were very knowledgeable and helpful as we took advantage of the one month free storage.

juliana P. le

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Le client n'a pas laissé de commentaire.

John Marc D. le

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Le client n'a pas laissé de commentaire.

MICHAEL N. le

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Le client n'a pas laissé de commentaire.

Marc C. le

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Great fast service. Pleasure to deal with

steve M. le

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Truck was good, but make sure windshield is clean, inside and out. Booking in was excellent. Returning truck, not pleasurable. Didn't even get a "Thank you" when leaving-she was more interested in texting on her phone.

TERESA Z. le

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Hello :) Can I please have an email sent to me at teresa@sierraflower.com stating that my move out date was officially September 25th, 2019 and that no more payments will be charged to the credit card

Peter M. le

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The attendant, ?Becky, was impolite, rude, brooding, not at all helpful and just plain miserable. Did not go out of her way to be helpful. Returned vehicle early and wanted to finish up and get receipt. She was eating and told me that she "would get to it". Told I would wait for final bill. Another customer was there and she complained that she was eating but then proceeded to get up and help that person with questions and payment for moving supplies while I had to wait. No worries about waiting, but her attitude is not that one that i would expect in a person dealing with the public. Miserable. To then make matters worse, she incorrectly charged me and now have to get this straightened out. Avoid her like the plague.

Ernest M. le

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First you can speak to the woman who appears to be running/owner of this facility and make her take a course on customer relations. Her treatment of us as a customer was absolutely appalling - although why I am filling this out I will never know - we had a vile experience at this location and a horrible one at another location and although we sent in a bad review of the horrible location we never heard a word from you people - don't know which is worse bad treatment or the fact that you didn't even contact us to see what could be done about it!!!!! Giant fail!!

Roger H. le

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Over all I would store again at UHaul

Errol S. le

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Le client n'a pas laissé de commentaire.

Hung T. le

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Becky was very kind and helpful !

Gladys B. le

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can't compare to other units as I have never used one before. However it is close and convenient to me and I was happy with the service and the clean and tidy location.

shirin a. le

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Zaid Razak was exceptional in his customer service. He went above and beyond. Helped answer all my questions.

Judika T. le

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All I can say is that uhaul treated me exceptionally well. The service I received was wonderful ! Thank you

SHERYL T. le

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We use the unheated storage and it worked just fine. Sometimes the doors were hard to open but we got it. The staff is very friendly.

Peter K. le

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The staff at this location are are the best. Need more guys like that.

Mingyan K. le

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The staff was very helpful when I moved my furniture into the storage. His help means lots to me. I would like to thanks him again.

DANA G. le

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Excellent facility and very helpful staff .

Robert t. le

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Everything went very well.

I F. le

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no other comments needed

Ian H. le

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Very good facility

David T. le

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I was supposed to get a free month when I rented the trailer. But I did not get it the month I thought I was going to get free I was charge late fees. Everything was great other then that.

Karin M. le

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clean friendly acccessible

SAMANTHA D. le

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Very nice experience!

Indupark I. le

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The major factor is that I paid until about August 10, 2018, moved out on July 20, 2018 but no rebate on the overpayment of approx $150.00 This is why I would not recommend UHaul storage to a friend!

Mario D. le

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Will be back when required