Évaluations des clients U-Haul Storage of East Town

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of East Town

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April R. le

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Fast, friendly service.

mike T. le

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Le client n'a pas laissé de commentaire.

scott W. le

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Have real sugar for the coffee. The other stuff causes cancer. Are you trying to kill me???

Michelle P. le

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Very kind and personable!

Lance K. le

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This is the 3rd time I have used the U-box and I love them! It is nice to know that they can be stored in a secured place until you are ready for your stuff.

Thomas K. le

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Le client n'a pas laissé de commentaire.

Daniel O. le

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I had to wait 20 minutes to return my trailer. Then when someone was able to help me, they told me that the trailer was two days overdue when I rented it just two hours earlier.

Peirrette W. le

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Thank you for fixing the front door by the time we returned the truck!

Richard R. le

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I have already recommended to a friend.

Charles C. le

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Better get a robot

Terry S. le

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I was sent to three different locations to get my trailer. I had confirmed leading up to the event as well as the very day before that it would be in place. I received it late due to all this and they still tried to charge me an extra day. The straps on the auto transport and the winch hardly worked. Many employees standing around doing nothing while there is a huge line with people waiting. Not good at all. Thank you,

Seth R. le

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Nice crew. The gas line in my U Haul Pickup was cut in half by gas thieves and I realized it by dumping 6 gallons of fuel on the ground and soaking the moon boots. They helped me quickly by meeting me at another facility to swap for the only replacement pickup available in town - who someone was already reserving but willing to take an upgrade to accommodate me. Nice people. Good quality equipment, trucks and car-hauler trailers. All vehicles were dirty interior which seems to be the "U-Rule" of thumb every time they rent me a truck or van. I think they train their employees to make sure the vehicle is dirty...This pickup was a mess inside, greasy mirrors and the glass looked like Jack and Rose were bonkin in the back for a month straight as they steamed ahead full across the Atlantic night on a ship that would easily squash any ice chunks in the way and arrive in New York safely with over 2,000 passengers on board. Rose would of had to be eating chips.

William M. le

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Excellent service by the folks working there!

Sally H. le

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I will ALWAYS use this location for my U-Haul needs we are always needinf a 4x4 truck so we go to this U-Haul location on Sprage Ave in Spokane,Wash and rent from them as we did for all our moving needs this past few months. These people are Amazing Love the Manager Jasmin Lyons Very Helpful and Pleasant ALWAYS!!! Many Thanks, Sally H.

John V. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Lower your prices

Ammar S. le

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Le client n'a pas laissé de commentaire.

Trent B. le

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Le client n'a pas laissé de commentaire.

Nathan K. le

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Le client n'a pas laissé de commentaire.

vernon L. le

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Great service!

Crestina E. le

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NICOLE was great to work with. she took care of everything.

FRANK M. le

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She was awesome. I will come back because of her!

Reynaldo D. le

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More care should be exercised by staff to properly prepare equipment to be rented. The truck I rented had a padlock on the sliding door. Upon return an employee had a terrible attitude and seem to be “showing off” to a new employee who was being trained. Customer service was some of the worse I have ever experienced.

Elizabeth M. le

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Can't think of a thing.

Lisa T. le

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Le client n'a pas laissé de commentaire.

Sally H. le

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I will ALWAYS use U-Haul for my moving needs they are the BEST on E Sprague in Spokane Wash Many Thnx!!!!!!!! The manager is the BEST!!!

Matthew M. le

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Get your shit together with your booking system. I waited almost 30 minutes for approval for your online process and NO reps responded to multiple requests. I finally go into the store to get it resolved... I used the online system as the day before, I had gone in to get my reservation and the rep was so clueless and waiting on your lousy system to respond, I walked out and cancelled that reservation. Hoping I could get service Online - what a joke. The only reason I use UHaul is you have effectively locked up the market. You would think with so many vehicles and locations, you could manage to get your clients in and out under 30 minutes and it has been that way the last couple of times I have rented here. Time to look for other vendors as UHaul seems to get worse and worse - Conveniently close, but WOW - it you want to stand around and watch the rep stare at a screen forever, then UHAUL is your place - me, I am looking for others going forward.

Matt M. le

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Le client n'a pas laissé de commentaire.

Richard V. le

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Le client n'a pas laissé de commentaire.

Crystal M. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.

stacie S. le

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I wasn't able to return the truck the same evening I rented it because it didnt pull up in the system. I was really irritated because due to no fault of mine I had to pay extra mileage.

Kevin L. le

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Le client n'a pas laissé de commentaire.

charles E. le

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The first location I reserved an auto transport at did not have one upon my arrival they sent me 2 miles further down the road the the Sprague location. They had several at this location and it worked out . Recommend your web site tell you when there are none available at that location.

RANDALL T. le

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The location is undergoing an office remodel and they could have made the customer entry area easier to identify. There was also no indication where customers are supposed to actually drop off equipment. Otherwise I would give the location and staff a high rating!

Barbara S. le

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Le client n'a pas laissé de commentaire.