Évaluations des clients U-Haul Storage of Highlands

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Highlands

Cote générale :

Carolyn B. le

Évaluation :

Overall good experience.

Sheila C. le

Évaluation :

Where do I start! I returned using my phone. It says to leave the key in the drop box. THERE IS NO DROP BOX AT THIS LOCATION!!! What a mess. There is a map on the door to another location, but it doesn't give the address of the other location. You want everyone to use their phone yet you fail to give an address that we can put into our phone to find the other address! That is just plain stupid. We had nothing but problems this whole time. Would NEVER recommend you to another person and would only use in an extreme emergency.

Jonathan S. le

Évaluation :

Easy access. 24-hr.

jim v. le

Évaluation :

Doors were locked 24/7, but were usually propped. Although staff were supposed to be present, I never saw any on site. All told, a little creepy. But, I had no problems.

Nejc S. le

Évaluation :

Good place. A lot of place to maneuver with your stuff, large elevator, moveing carts are waiting at entrance. No complains.

Phillip K. le

Évaluation :

Would come back

corey w. le

Évaluation :

Wonderful customer service and clean facility

KENNETH T. le

Évaluation :

Great service

michael f. le

Évaluation :

Absolutely terrible experience! Spent half a day driving back and forth between the office and storage location trying to get access code to work. After 4-5 resets on my code, finally had to cancel.

nils a. le

Évaluation :

Aaron at mile high was really helpful. The girl I booked with over the phone was clueless and did everything wrong which made me nervous. Wish there was a better/bigger dolly at Lipan st. storage.

Vanessa M. le

Évaluation :

Brian was always so kind and helpful

Dwayne W. le

Évaluation :

Everything was good - the process was smooth and explained very well!

Bree M. le

Évaluation :

Blah

Gabriela F. le

Évaluation :

Great location, good storage space. Very clean.

Marsha R. le

Évaluation :

Received excellent customer service . Store was very clean. I hihhly recommend this location.

Mikaila M. le

Évaluation :

I was told by the guy at the front desk that this was a 24 hr. Access storage..... Well I can get in right now.

heather r. le

Évaluation :

Everything was great and having the carts there was super helpful!

Justin W. le

Évaluation :

Attends were not available during posted hours. Couldn't get ahold of anyone local to help me with move in & directions & online services didn't adequately provide me with move in procedure.

Justin W. le

Évaluation :

I never found any attendants even during posted hours. Kinda dumpy place .

Seneca H. le

Évaluation :

Everything went smoothly with my stay with this Uhaul facility

Emily M. le

Évaluation :

They were so amazing and helpful.

Danny H. le

Évaluation :

Great facilities and customer service!

DANIEL K. le

Évaluation :

Not enough moving carts for a facility that large. Card reading system is a joke. Sometimes it works and other times not. Customer service call in set ice are no help at all.

Lisa M M. le

Évaluation :

I was rented 2 storage lockers on the second floor. The associate failed to inform me that the elevator was out and I would not be able to move in. When I checked the lockers 1 of them had a lock.

Joseph P. le

Évaluation :

unit and bldg always clean and secured, would have like more than 1 elevator as not to keep elevator in use. Easy access and carts available.