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Lori B | Online Move InSelf Storage Units in Denver, CO, 80211
U-Haul Storage of Highlands
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U-Haul Moving & Storage at Mile High Station
2000 W Lower Colfax Ave, Denver, CO 80204 View Available Units1.9 miles from this location -
U-Haul Moving & Storage of Park Hill
4800 Colorado Blvd, Denver, CO 80216 View Available Units3.5 miles from this location -
U-Haul Moving & Storage at York
7540 York St, Denver, CO 80229 View Available Units5.3 miles from this location -
Coronado Park Self Storage - Thornton
2045 Coronado Pkwy. N., Thornton, CO 80229 View Available Units5.7 miles from this location
Autres U-Haul Services
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- 3,5 - Cote moyenne des clients
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The entrance door stays unlocked, if you don't make sure it "clicks" shut. I would recommend this facility to a friend, ONLY, if they make sure the unit has no water leaks. When I rented out my unit, thinking it was indoor, I didn't take out enough insurance and most of my furniture had water damage. (roof leaked, once the snow melted.)
MARTHA A | Overall ExperienceThis facility is well-maintained very clean, and the on-site personnel are always helpful and friendly. Also, the prices are much better than Public Storage.
Susan S | Overall ExperienceThere are some good things about this location. The first is the 24/7 access. I did have to go late one night, and it was nice to be able to have that access. I also like that I have only seen another person at this location maybe 5 times, and I have had a unit for about 3 years. There is not staff at this location, and there has not been any for years. That does not bother me, and it was made clear when I rented. I did have trouble with the computer door locks once, but I called the office (which is at another location of their's near the football stadium) and they easily helped me from there. I went once and there was a problem with the automatic door. I called the office, and it was fixed before my next visit. Those are the good things. The bad...I had some water leak into my unit. I keep almost all of my items in waterproof boxes, so it was not a problem for me, but is not something that should be happening in an indoor climate controlled space. My unit was also on the 1st floor, so it is definitely not something I expected. I did have a bunch of unused moving boxes that were flat against the wall...those were ruined due to the water, and I had noticeable water stains on some of my waterproof boxes. I have also been a bit uncomfortable here due to homeless hanging around. There is a fairly permanent (very small) tent area set up about a block away, and one time when I was there a man climbed out of the dumpster and approached me. The access as far as pulling up a car is not the best as well. The side many times is occupied by their trucks, and there are 3 loading areas up front with different heights. The one for automobiles has this crazy drop off so it can be uncomfortable to back in. The ledge is also too high for my SUV, so no matter where you park you have to take a couple stairs...which is not great for moving. The last straw for me was I had a reservation for a bigger unit. I called a few days before I was supposed to move to check the details, and they did not have the unit available. It was very infuriating. This storage is VERY close to my condo, so the convenience for me overrode some of the problems with this location. The fact that they rented me a storage unit...and then not have it available...was not ok in my book. I made my reservation on December 9th for a January 15th move in date. Thankfully I called to check, or I might have really had a problem. I found a great unit at Green Box Storage over by Coors Field. We will see how that one turns out.
bonnie h | Overall ExperienceVery chaotic process. The app was not helpful. It resulted in me being overcharged for the services I needed.
RYAN S | First ImpressionsThanks
Susan H | First ImpressionsThe elevator doors should close by themselves, but everything else was coo.
Amy F | Overall ExperienceOur unit was broken into! The employee on site was rude and NEVER available, please if possible avoid this business location!!
MATTHEW E | Overall ExperienceRhonda was awesome. She was very helpful if I had an issue, always has a smile on her face, and despite any challenges she may have had around her personal health-had a positive attitude. Diego was also a great person to work with, I interacted with him less than Rhonda but he was also very responsive and communicative.
patrick l | Overall ExperienceEvery time I use this location a myriad of things go wrong.
Dara B | Overall ExperienceU Haul does an excellent job !
CHARLES S | Overall ExperienceI understand contract is under in my name. I was in the hospital with shortness of breath and heart failure for 1 week. I was planning to come to Denver to help my daughter get settled in her apartment. Due to my health. I canceled my trip. I call U-haul to give authorization to my daughter to have access to the storage on my behalf. Someone at the office change the lock without contacting me and refused to let my daughter access to storage on my behalf. Your staff doesn’t care about my health and forcing me to show up in person with my ID. I am considering filed a small claim court against U-haul for their actions. I did fly to Denver to help get my daughter’s stuff out of the storage. I will never use u-haul again.
david c | Overall ExperienceIn a “climate controlled” storage facility you expect the temperature to be below 95 degrees & you certainly don’t expect water damage to your belongings. Unfortunately, we got both at this storage unit. The ceiling above our unit appear to be cracked which had dumped cracked cement all over our stuff & we also believe this has let water in which ruined several belongings. When we brought all these issues up to the office (& the general manager directly) they said we should talk with our insurance & there is nothing they could do about it nor would they discuss the matter further with us. I find this beyond frustrating & a complete, total lack of accountability or care for their customers.
ALEXANDER B | Overall Experience