The check in process was not smooth and did not make for a good experience. I filled in the pre-check-in information and then still had to fill out a bunch of information while picking up, which was fine. But then for some reason that info wasn't enough and I was asked to provide more information (like an alternate contact, or passport) which wasn't readily accessible to me on the spot (really, why did you need my passport?who walks around with a passport?) so I had to go home again. It would've been helpful to know that this information could've been requested so I would've been ready. This delayed the pick up process, which was advertised as easy since it was all online. And then I was still expected to return the truck at the same time regardless of when I picked it up.
Location de remorque et remorquage à Denver, CO chez U-Haul Storage of Highlands
Déménagement en provenance/direction de Denver, CO? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Denver, CO 80211 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Denver, CO
Les remorques fermées à Denver, CO sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Storage of Highlands!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Denver, CO 80211. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Storage of Highlands représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Denver, CO conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Denver, CO !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
The U-Haul truck that I was given was way past its prime and it was very difficult to put the ramp back into the truck. I am a pretty strong person and it took everything within me to get it back in. Also it was difficult to pull down the rear door. Lastly, I was pretty scared to drive as well, as this particular U-Haul had some issues with the steering wheel. Probably needed some steering fluid. My last complaint is that the customer service rep, Randi, was very rude and impatient with me when it came to me trying to find an alternative contact (11 P.M. pick up) to pick up the phone. He would eventually cancel my progress made towards trying to get the U-haul, in which it took me an entire hour more to get ahold of customer service again and get approved. -5 stars. Two thumbs down.
The location was fine. The pick up and drop off instructions, however we're not clear and resulted in my waiting for an hour to verify my ID. Please send the steps in advance so people can be prepared.
Contactless truck pickup worked very smoothly. My only critique is how long the process takes. Also the truck I had needs it's E brake serviced. It's about to fall off.
Your website capacity to support ANDROID appallingly bad. I wouldnt have been able to complete my rental without a friend who had an android. Cost us an hour and half of time and STRESS. Creates a BAD customer exp.
Wonderful, quick and easy!
Worst experience renting ANYTHING EVER - next customer? I don't know, maybe don't outsource your CS reps to India and deny people pickup? WHat a fucking joke
I wound up spending over $100 to have a van for 4 hours - not ideal. Highly doubt I'll be doing this again. Mobile pick up is a bit of a hassle. I was on a tight schedule; come to find that they need to contact another person as backup before you pick it up. Had I known it would be such a process, I would have gotten there much earlier - instead I used up about 20 minutes of my reserved time. Had to end up extending the reservation, so they charged me for two reservations! Then come to find that the gas must be at the same level you started with when you return it or you're fined $30, so I tried to refill it - accidentally overshot and would up buying them some gas! (Of course you don't get reimbursed for that)
I did not receive the lock-box code again upon returning the keys and no indication when picking it up that I needed to save the code as I would need it later. This led to an additional 20 minutes standing in the cold waiting on hold with customer service.
Uhaul was not ready for pickup at 8 am because our order was changed to in person only. I had to wait around for a half hour while figuring that out until someone came.
So easy! No improvements necessary.
Sign in for pickup didn't work on 2 out of 3 phones that I tried. Customers should be warned that it can take up to 30 minutes after finding truck to be approved.
Self check in process is a joke and took far far too long as I stood outside in the cold waiting for someone to review the file. Providing two alternative contacts is just overkill and a waste of time from all parties.
Websiteat one point said click here then ssid page not found
It took us over 45 minutes to get our truck after hours. It was incredibly frustrating.
No instruction about using the app prior to arriving to pick up truck. The email I received said to check in early online to make pick up much quicker, it said I would need a smart phone and to sign in to my account and click on pick up truck. When I arrived to the pickup location, I followed the directions in the email. My rental was switched to â€œhand deliveryâ€ and it said I needed to wait for the location to open to speak to an associate at a location that isn't even open right now due to COVID. Call the number taped to the door for the general manager for that location, no answer and still never heard back. On hold for 45 minutes with the uhaul general customer service so now I'm going on an hour late start moving out of my apartment. Finally get ahold of someone and they tell me that since I didn't download the app that's why I was switched to hand delivery. No one I talked to seemed to know this location was even closed at all. Finally, I go to drop the truck off that evening, get back on the app to check out, gives you directions to take pictures of the cab, odometer, etc. It told me to enter in the mileage as well, once I did that it said that I couldn't enter a lower mileage than what I started with. I couldn't drop the truck off without checking out, so I had to call customer service AGAIN. This guy also didn't know that the store was closed indefinitely because he told me I would need to cal them the next morning. I ended up having to email all the check out pictures to his email. After 8 hours of moving, was hoping I could just have a quick easy experience especially after what happened that morning. Received my invoice today, and they changed to mileage I drove to a higher number, even after I sent a picture of the odometer when I returned. Wouldn't use uhaul again. Very poor communication and no organization at all.
Upon arrival for pickup, I was unable to click through the self reservation. After calling customer service, I was told by the representative that the person before me failed to return their truck. While the representative was very helpful on the phone, I wish I would have been notified of the issue. When I returned for drop off, there was no key drop box in sight. The self reservation never instructed me where to drop off the keys. After waiting on the phone for 1 hour and 2 transfers the agent was able to provide me with a code for the lockbox. The truck was great however the pickup and drop off experience was frustrating and inconvenient.
No one on site. Storage is horrible and hard to get your stuff in. It's a 5ft loading dock so getting anything heavy up is nearly impossible. No drop box for keys. No customer service available, Diego doesn't answer phone
During the return process, I was taking the requested pictures (gas, interior, exterior, parking, etc), and it kept kicking me out of it and making me restart. The return process took me 30 minutes, which sucked.
Ensure that you communicate to create an account and preregister for contactless pickup beforehand. I called the night before and was not told any information regarding this and it delayed my pick up almost 30 minutes trying to figure out how to obtain the key, determine which truck, etc.
Picking up a truck online took forever. It's the worst system ever. It took us 50 minutes just to get the truck and customer service had a 20 minute hold to talk to someone then I got transferred 4 times until I actually got help.
I had a really difficult time with U-haul and I'm not sure if I would use the service again. I requested U-haul for 8:00 am on 07/19/2020 and I got an email conformation that I was all set. When I got there the app wouldn't let me retrieve my U-haul and there was a sign on the door that this location was closed. Someone was there before me and had the same issue and let me know we had to go to another location. All other locations were not open until 9:00 am so I had to wait an hour before I was helped. Once I spoke to someone they told me I had to go back to the original location to pick up my U-haul and they sent me a text message to retrieve the U-haul. No explanations was given as to why I didn't get this text originally at 8:00 am. By the time everything was done I didn't have the U-haul to 9:30 am. This whole experience was very frustrating.
After driving the truck from where I picked it up to where o was loading my things, some sort of oil or rust water became apparent in the truck bed. I tried to call the store to let them know and after waiting on hold for 15-20 minutes, the dial picked up and then I was disconnected. I will be extremely disappointed if I receive a cleaning fee when I tried to report this issue from the beginning.
Very Easy to get and return the van