Sign in for pickup didn't work on 2 out of 3 phones that I tried. Customers should be warned that it can take up to 30 minutes after finding truck to be approved.
Location de camion de déménagement à Denver, CO chez U-Haul Storage of Highlands
Déménagement en provenance/direction de Denver, CO 80211? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Storage of Highlands. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Storage of Highlands
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Denver, CO.
Location de fourgonnettes et de camionnettes à Denver, CO
Les fourgonnettes et camionnettes de location U-Haul de Denver, CO sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Denver, CO 80211. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Self check in process is a joke and took far far too long as I stood outside in the cold waiting for someone to review the file. Providing two alternative contacts is just overkill and a waste of time from all parties.
Websiteat one point said click here then ssid page not found
It took us over 45 minutes to get our truck after hours. It was incredibly frustrating.
No instruction about using the app prior to arriving to pick up truck. The email I received said to check in early online to make pick up much quicker, it said I would need a smart phone and to sign in to my account and click on pick up truck. When I arrived to the pickup location, I followed the directions in the email. My rental was switched to â€œhand deliveryâ€ and it said I needed to wait for the location to open to speak to an associate at a location that isn't even open right now due to COVID. Call the number taped to the door for the general manager for that location, no answer and still never heard back. On hold for 45 minutes with the uhaul general customer service so now I'm going on an hour late start moving out of my apartment. Finally get ahold of someone and they tell me that since I didn't download the app that's why I was switched to hand delivery. No one I talked to seemed to know this location was even closed at all. Finally, I go to drop the truck off that evening, get back on the app to check out, gives you directions to take pictures of the cab, odometer, etc. It told me to enter in the mileage as well, once I did that it said that I couldn't enter a lower mileage than what I started with. I couldn't drop the truck off without checking out, so I had to call customer service AGAIN. This guy also didn't know that the store was closed indefinitely because he told me I would need to cal them the next morning. I ended up having to email all the check out pictures to his email. After 8 hours of moving, was hoping I could just have a quick easy experience especially after what happened that morning. Received my invoice today, and they changed to mileage I drove to a higher number, even after I sent a picture of the odometer when I returned. Wouldn't use uhaul again. Very poor communication and no organization at all.
Upon arrival for pickup, I was unable to click through the self reservation. After calling customer service, I was told by the representative that the person before me failed to return their truck. While the representative was very helpful on the phone, I wish I would have been notified of the issue. When I returned for drop off, there was no key drop box in sight. The self reservation never instructed me where to drop off the keys. After waiting on the phone for 1 hour and 2 transfers the agent was able to provide me with a code for the lockbox. The truck was great however the pickup and drop off experience was frustrating and inconvenient.
No one on site. Storage is horrible and hard to get your stuff in. It's a 5ft loading dock so getting anything heavy up is nearly impossible. No drop box for keys. No customer service available, Diego doesn't answer phone
During the return process, I was taking the requested pictures (gas, interior, exterior, parking, etc), and it kept kicking me out of it and making me restart. The return process took me 30 minutes, which sucked.
Ensure that you communicate to create an account and preregister for contactless pickup beforehand. I called the night before and was not told any information regarding this and it delayed my pick up almost 30 minutes trying to figure out how to obtain the key, determine which truck, etc.
Picking up a truck online took forever. It's the worst system ever. It took us 50 minutes just to get the truck and customer service had a 20 minute hold to talk to someone then I got transferred 4 times until I actually got help.
I had a really difficult time with U-haul and I'm not sure if I would use the service again. I requested U-haul for 8:00 am on 07/19/2020 and I got an email conformation that I was all set. When I got there the app wouldn't let me retrieve my U-haul and there was a sign on the door that this location was closed. Someone was there before me and had the same issue and let me know we had to go to another location. All other locations were not open until 9:00 am so I had to wait an hour before I was helped. Once I spoke to someone they told me I had to go back to the original location to pick up my U-haul and they sent me a text message to retrieve the U-haul. No explanations was given as to why I didn't get this text originally at 8:00 am. By the time everything was done I didn't have the U-haul to 9:30 am. This whole experience was very frustrating.
After driving the truck from where I picked it up to where o was loading my things, some sort of oil or rust water became apparent in the truck bed. I tried to call the store to let them know and after waiting on hold for 15-20 minutes, the dial picked up and then I was disconnected. I will be extremely disappointed if I receive a cleaning fee when I tried to report this issue from the beginning.
Very Easy to get and return the van
Although I understand the importance and necessity of the contactless/app use for pickup & drop off, the entire process was much more complicated and unsatisfactory than my previous uhaul experiences. When I went to pick up my truck, I was having issues attaining my assigned truck via the uhaul app and the customer service individual I spoke to insisted I get off the phone with them because they needed to â€œspeak with other customersâ€ before I felt confident I'd be able to complete the online process. When I went to drop off the truck, there was no designated â€˜return key' box, requiring me to once again call customer service. I spent 45 minutes on the phone with 4 different individuals in order to obtain information as to where to leave the key to the truck. I fully understand these are weird times for everyone and we all need to adjust, but on moving day I hope that the easiest part of my day is attaining and returning my uhaul. I hope that my troubles can lead to other individuals and families experiencing a much more smooth process in the future.
The reservation process was bad. It wasn't explained to me over the phone that when I said I wanted to pickup at this location it was only my â€œpreferred locationâ€ and it then gave me a location that didn't work. I had to go in and change it to what I wanted after. And then the app wasn't working and I wasn't able to pickup the truck on time.
Once I had the truck, the process was great. But here's the thing: the whole "verifying" process while you're sitting in your hot car outside the truck is absurd. WHY can that not be done ahead of time. I sat in my car for 40 minutes while a UHaul customer service rep called my different friends to "verify" me in some way? Why could that not have been done ahead of time. I was on a time crunch. I assume most people are when they move. It should be as seamless as possible. The entire verify process should be done prior. When I arrive, I should have my code on my phone for the truck padlock and just be able to GO. Just my thoughts.
he location and picking up my truck was great! The app is weird though. It wasn't clear that my pickup went through and when I dropped off the truck, there was no way to do it right away. It worked out in the end, but it wasn't a great experience software-wise.
The mobile process for obtaining the van took about 20 minutes and cut into the 2 hours that I had the van for. I ended up having to rush through my move to get it back in time.
Your app / website for self service needs to be improved. Process is slow and confusing.
Inform a head of time that uhaul needs to contact a reference right then and there.
Your website sucks. Very glitchy.
Key return was not clear. Called customer service spoke with two people over an hour on hold. Never got a solution. Had to have my wife call another U-Haul location for help while I remained on hold. They helped. Wasted an hour trying to get key returned.
Windshield on truck needs to be cleaned before each use. Could barely see.
App didn't let me see code to turn in key. Nobody there to help so I had to leave for an emergency and chose to take key with me. I didn't want truck stolen so I had to pay for an extra day because the app didn't work
the self pickup was not smooth. After making my reservation ahead of time, when I went to the location and started the checkin process on my phone, it told me it was "reviewing my rental qualifications...", it took 20 minutes for someone to get on the support chat feature and approve my rental. I don't understand why this wasn't done when I made the reservation instead of when I was standing by the truck. Once approved, the keys were not in the lockbox as instructed. I instead found them inside the truck. The whole checkin process was very frustrating