I want to give special recognition and appreciation to Greg at Storage Summit Apex who helped me out immensely despite UHaul's massive incompetence and stupidity. I reserved a space thru the UHaul website and despite having written confirmation, UHaul never contacted the facility to confirm that space was available or my reservation. How do businesses operate like this? Thank you Greg for helping me out when I was most in need. UHaul gets zero stars.
CHARLES C. | ReservationStorage Summit Apex
43 Jordan Lake Commons Dr, Apex, NC 27523Évaluations des clients
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4,5 Average Customer Rating
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I want to give special recognition and appreciation to Greg at Storage Summit Apex who helped me out immensely despite UHaul's massive incompetence and stupidity. I reserved a space thru the UHaul website and despite having written confirmation, UHaul never contacted the facility to confirm that space was available or my reservation. How do businesses operate like this? Thank you Greg for helping me out when I was most in need. UHaul gets zero stars.
CHARLES C. | ReservationI appreciate your flexibility and making the unit available for our move. It helped make our move less stressful!
JOHN A. | Overall ExperienceExcellent attention and communication at all times!
Cynthia G. | Overall ExperienceExcellent well managed facility. Used it for over a decade.
WILLIAM C. | Overall ExperienceI made deposit, but was unable to go through with move to facility due to change of plans. George was very understanding and my deposit was returned. Will certainly do business with them in future if the opportunity arises. Thanks again!
james h. | Overall ExperienceI was customer for several years and had no issues with access. I am moving about 1 hour away and will miss the convenience.
DAVID L. | Overall ExperienceAWFUL!!! After the manager cut her hours on Sat 7/27 down from leaving @ 5:00p to leaving @ noon, and calling to confirm she would be there, she was absent when I arrived at 11:40am to get a new unit.
Chris M. | ReservationWe contacted the facility to let them know that due to a hold up in our military orders, we were not able to move our stuff to their facility. They were very understanding and wished us the best.
Virginia A. | ReservationThe property manager (Shirley) was very helpful and the storage unit was in excellent condition and very clean.
Tony W. | ReservationEverything went fine. No complaints.
Kimberly G. | ReservationNarrow, nebulous space designated for my RV in unlevel and unpaved surface. Hours 6a-10p unreasonable. Will begin looking for alternative.
Dean C. | ReservationThe facility was clean and the service was great. Much better then other uhaul storage locations I've used.
Peter B. | ReservationThis was the 2nd time I have used this storage unit -- and if needed, would go back again.
mike s. | Overall ExperienceShirley was terrific in securing a rv parking spot on quick notice for us. She even placed a hold for a couple of days while we looked at other options. This facility so convenient! Near the lake!!
Rick B. | Overall ExperienceThe property manager (Shirley) is incompetent / no customer service. The property is poorly maintained, doors/gates/AC broken for months. Poor record keeping resulted in lockout 3 months in a row.
DAVID U. | Overall Experiencenice
doug S. | ReservationThe units are in good shape and my unit was clean when I moved in. I am still unable to link the unit to my online account and number it cannot be found. Please fix this as I want to pay online
Sion E. | ReservationClear instructions and details. Manager was very helpful.
Privacy R. | First Impressions