Mary and staff were wonderful. I had a personal issue that I was a little concerned about and it was taken care of immediately and professionally. It had nothing to do with the staff it had to do with a co-tenant. This is one of the best storage facilities that I've ever used in Fresno and clothes
Irene L | Overall ExperienceÉvaluations des clients
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- 4.5 Average Customer Rating
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Mary and staff were wonderful. I had a personal issue that I was a little concerned about and it was taken care of immediately and professionally. It had nothing to do with the staff it had to do with a co-tenant. This is one of the best storage facilities that I've ever used in Fresno and clothes
Irene L | Overall ExperienceCANCEL THAT PLEASE AS WAS NOT ABLE TO GET IT...was way inside too far to move stuff for me. Remove reservation
Paulette T | ReservationMorning access is almost impossible due to all the employees and vehicles inside
Richard R | Overall ExperienceI've used this facility for over five years, including when i lived out of state. The staff at Ponderosa Lock Up was always helpful, courteous, professional and friendly... especially Mary! It's a smaller facility; however, that was a plus for me; If I'm ever in need of another storage unit, I would most definitely go back to them.
Tresea S | Overall ExperienceYou are the best! I remain ill and unable to recover...
Mark D | Overall ExperienceThis facility is fantastic, from the owner Robert to his staff, everyone is super nice and professional. I would highly recommend Ponderosa to anyone. This is a top notch place.
Joe D | Overall ExperienceThe storage facility is fine. The frustrating thing is U-Haul stated on their app that the first 30 days would be free. This facility does not honor that. U-Haul needs to get their database updated!
Jonathan L | ReservationI did not utilize the storage space. UHaul assigned me to a different storage facility. However, the people at Ponderosa were courteous and informative over the phone. I appreciated their helpfulness.
Elizabeth P | ReservationNo unit was available and location does not honor first month free as stated on uhaul website. The employee at Ponderosa was very kind and promptly responded to questions I had.
Melissa R | ReservationClean spacious and courteous. I would have stayed if I had the funds to do so. Not expensive I`m just broke.
Privacy R | First ImpressionsUnfortunately they aren`t open today nor open by the time Derek drove our truck and small uhaul trailer home to Clovis, Ca. So I`m not sure if we can get the storage because the uhaul trailer is due
Privacy R | First ImpressionsI will not be moving in at expected date but facility seemed great and personal service was 5 stars
Privacy R | First Impressionsvery clean. gave me a tour. very friendly management.
Privacy R | First Impressions