There aren't enough words in the english language to describe how horrible my experience being a tenant here has been. I would give them negative 5 stars if I could. They do not deserve to be in business.
Brionna S | Expérience généraleAttic Storage
5801 Ne Minder Rd., Poulsbo, WA 98370Évaluations des clients
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- 4,5 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisThere aren't enough words in the english language to describe how horrible my experience being a tenant here has been. I would give them negative 5 stars if I could. They do not deserve to be in business.
Brionna S | Expérience généraleI decided to NOT rent storage from this facility after driving out to view the property. The first impression of this facility is the burned out building at the front of the property. Sorry for the fire, however, it would be better if you took the entire building that was burned down and cleaned up that area. Also, after initially reserving a unit, I was surprised that the price was almost double the initial quote from online. I did report this to U-Haul prior to 6/8 when I tried to reach someone to cancel my reservation.
jane d | RéservationThe ladies answering the posted phone number but the managing staff were unreachable and my move out date was May 21st and it took 10 days to get acknowledgment that I had moved out. This lack of communication was troubling as I could not get confirmation that the autopay was disabled.
Michele M | Expérience généraleVery happy with experience. Couldn't have gone better.
Alexander C | Expérience généraleI had a great experience with this group. Professional and extremely helpful. The property was clean and felt safe.
THOMAS W | Expérience généraleFantastic customer service, great prices and very safe & clean! Would absolutely recommend!
Juniper B | Expérience généraleThe only reason I wouldn't recommend is this....honestly, if you have it in storage, it is out of sight, out of mind....do you really need it? Just get rid of it. Other than that, friendly staff, clean...ish....secure.
Eric S | Expérience généraleThe unit was perfect for my needs and the gentleman I generally dealt with was very friendly and helpful.
Ronald B | Expérience généraleVery professional and helpful staff. He went out of his way to make our move as easy as possible. I highly recommend this facility.
James C | Expérience généralei was one day late checking out and was charged $30.00!!! i paid a year in advance and did not feel this charge was justified. when i asked management to give me grace, i was declined. very impersonal, like dealing with a robot.
Ryan K | Expérience généraleHave used a few storage units over the years and using this facility for over 4 years, I would rate the Storage, Security & Staff as the best I have encountered! A-1
MICHAEL D | Expérience généraleNever liked it from the time I moved in. My light never worked, you had to access my unit at times because that's where the control panel is (should be a company unit so you dont have to bother tenants), drive aisles are crap for getting large trucks in, no restroom on site, and gate hours are stupid. Will never be back to store with you.
Krystal H | Expérience généraleLove it
Merrilee M | RéservationVery clean facility, very friendly staff, very competitive price and I couldn't be happier
Tobias M | RéservationGreat customer service, clean unit. Glad to have found it.
Melanie R | RéservationEverything was handled easily, and quick. Was able to move right in without any issues.
CHARLENE C | RéservationThank you
Joseph N | Expérience généraleThank you to the manager, Jennifer, for getting us checked in from out of state!
Monica C | RéservationEverything ran smoothly at the storage facility and we were very happy with the whole process.
TIMOTHY S | Premières impressionsNice, clean storage facility pleasant staff to help get organized - thanks
LAURA M | Premières impressionsFacility was clean and employee was friendly.
Privacy R | Premières impressionsI went to bring my items to the storage facility and there wasn`t anyone there. Called the number on the door they said try back tomorrow.
Privacy R | Premières impressionsPersonnel were polite and very helpful, Facility clean, Prices were competitive. Good Place.
Privacy R | Premières impressions