Extra hours on Friday Saturday Sunday would make a ton of business sense as most people work full time. Weekends are typically and historically when people want to move. We were very disappointed there were no Humans available on Friday and Saturday after 330 pm. Maybe decrease the hours in your slower days. (?)Also would have been nice to have an extra trash bin/ trash can or some kind of utility device for trash. Finally I lived in Springfield for more than 10 years. If it’s going to snow then shovel and throw salt down so people have dry roads/ paths and walkways to there respective units.
JANET B | Expérience généraleSS & B Storage
2631 W. Bennett Street, Springfield, MO 65807Évaluations des clients
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- 4,0 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisExtra hours on Friday Saturday Sunday would make a ton of business sense as most people work full time. Weekends are typically and historically when people want to move. We were very disappointed there were no Humans available on Friday and Saturday after 330 pm. Maybe decrease the hours in your slower days. (?)Also would have been nice to have an extra trash bin/ trash can or some kind of utility device for trash. Finally I lived in Springfield for more than 10 years. If it’s going to snow then shovel and throw salt down so people have dry roads/ paths and walkways to there respective units.
JANET B | Expérience généraleI would not recommend because I was told if I moved out early, I'd be refunded the prorated difference plus I'd get my deposit back. I was not given any monies owed to me. This isn't legal but they can get away with it because no ones going to hire a lawyer to get back $75.
David A | Expérience généraleI would store my belongings at this location again if needed and would highly recommend this facility to others.
Tim F | Expérience généraleI lost $40 coming and going in UBER to the assigned unit F30 which the owner assigned but manager had locked without notifying owner. I could not move in to the assigned unit, which was paid in advance as well as deposit. The deposit has not been returned and no communication from the manager or owner as to when I can expect a refund. Very disorganized and terrible experience. I want all of my money returned plus loss of uber fees. I was very patient and cooperative but still no refund or compensation for loss of round trip UBER fees to a unit that was not accessible.
ALFRED G | Expérience généraleThe people I was in contact with were very helpful and friendly. I will definitely come back if I need a storage unit. Thank you for helping me with it
SHERIL P | Expérience généraleDid not lock empty storage units so our storage got broke into not once but 6 different times. The cameras did not record 24 hours like they were supposed to either and so we could not track the thieves properly. I'm very upset and y'all still haven't sent me my full rental agreement like I have asked multiple times !!!!!!!!
TRAVIS/KAYLA J | Expérience généraleJust had to leave due to price increase - it was to much for us to store stuff
BRIAN C | Expérience généraleVery nice to work with.
RALPH J | Expérience généraleWe appreciated your discounted rates for our non profit. We will definitely send people your way. Thank you!! American Indian center of Springfield
KAY G | Expérience généraleThe billing date should be more flexible. I get paid on the third so I cold pay it until then and I often had to pay late fees.
LESLIE M | Expérience généraleFacilities were very good and staff was very professional
PAUL H | Expérience généraleSafe and secure storage with excellent staff support
JOHN D | Expérience généraleMice problems. Mice poop all over my stuff. 4 dead mice inside my unit even though a trap was right next to it
BRIAN M | Expérience généraleI was very happy to be offered insurance here because other places don't.
LINDA G | Expérience généraleOur unit leaked and we had water damage to some of our furniture
RONDA J | Expérience généraleThe customer service has always been great and they have always been overly helpful. I would use SS & B Storage again.
Ariel L | Expérience généraleMice will cause damage to anything not in plastic tubs. Keypad wasn’t working on the weekend. No available after hour contact person.
KATELYN M | Expérience généraleEasiest storage I have ever used. Will use this one again as needed.
ROBERT S | Expérience généraleNot open! Extremely poor hours. Complete waste of my time!
Privacy R | Premières impressionsI ended up not needing the storage unit, but the customer service reps I dealt with were very helpful and friendly.
Privacy R | Premières impressions