Best customer service I have ever received in a storage facility.
Ramses C. | Overall ExperienceValu Storage Of Killeen
604 E. Central Texas Expressway, Killeen, TX 76541Évaluations des clients
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 5 Average Customer Rating
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Best customer service I have ever received in a storage facility.
Ramses C. | Overall ExperienceQuick and easy access. Very affordable.
Willie G. | Overall ExperienceExcellent costumer service from start to finish. Micheal was professional, helpful, and explain everything with ease. He even offered water and/or coffee while you wait. Micheal was very knowledgeable of the facility and able answer every questions and concerns I had. I definitely recommend this establishment.
George S. | Overall ExperienceGreat experience
Elizabeth V. | Overall ExperienceMichael is an awesome person. helpful and courteous
Jose H. | Overall ExperienceI was treated very well, I have been using you guys for about 6 years and they was GREAT, even when they change ownership. Lawton Family
MAUDIE L. | Overall ExperienceMike was helpful every time I came to the facility. His help made me feel welcome and appreciated. He is the best.
ROSEMONDE D. | Overall ExperienceThey revoked my 24 hour access even though I continued to pay for it each month.. that's not right or fair. Then evicted me because I continued to come in even though I was still paying for the 24hr access
MATTHEW W. | Overall ExperienceWhen I rented my unit I explained I needed 24 hour access due to the fact my work schedule had me up at odd hours, that didn't presume to be a problem at the time. About 2 weeks ago I found an eviction notice taped to the front of my unit telling me I was to vacate the facility by the 30th. I didn't ask questions at the time and removed my belongings from the property. I later learned that loitering was their justification for my eviction. How is it when I pay rent as well as an extra fee that permits me to be at the location after hours can be justified as loitering.
Danielle B. | Overall ExperienceThanks!
Ann J. | Overall ExperienceService was amazing, storage was clean and secure.
WENDY P. | Overall ExperienceThe young lady in the office was FANTASTIC! Very friendly and helpful. She went beyond the normal customer service expectations and was cheerful in every interaction.
PATRICIA L. | Overall ExperienceEveryone there is nice and friendly and they will work with you
JOSHUA S. | Overall Experienceservice was good. staff greeted me well and explained all details. i moved in. And is happy. THANK YOU VALU STORAGE.
Dan R. | ReservationNeeds a better Location
Mario J. | Reservation