Customer service was extremely rude and not helpful also unaware of their own move out policies
Phoenix P. | Overall ExperienceSelf Storage Units in Killeen, TX, 76541
U-Haul Moving & Storage de Killeen
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Unités disponibles (toutes les dimensions sont approximatives)
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Valu Storage Of Killeen
604 E. Central Texas Expressway, Killeen, TX 76541 View Available Units1,5 miles from this location -
U-Haul Moving & Storage of Twin Creek
1507 Martin Luther King Jr Blvd, Killeen, TX 76543 View Available Units2,7 miles from this location -
AmeriStor Self Storage
2010 E Elms Rd, Killeen, TX 76542 View Available Units
(U-Haul Neighborhood Dealer)2,7 miles from this location -
U-Haul Moving & Storage of Centex
3501 E Central Tx Expwy, Killeen, TX 76543 View Available Units2,8 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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No comment… they can do better at that location.
Genora C. | Overall ExperienceThey emptied my storage and got rid of all my belongings without any warning to me, I was only one month late on payment, only owed 100 dollars, and they had just sent me a new bill a day before. I am very upset, they had my phone number, they could have said something. That was everything I had, all gone now.
JAVIER A. | First ImpressionsStorage is unsafe meaning someone might fall off the stairs and get hurt. Also looks really bad. I'm going to move out this week hopefully another U-Haul storage looks better that this location.
Misael M. | First ImpressionsGreat Service!
francesca t. | Overall ExperienceWhat I had a problem was with the drop off they charge me because it was at Buda TX and they didn't tell me that that's why people are asking me why I did Uhaul 🙃 I also have a storage unit because the young lady's at the office have Great customer service again I shouldn't be charged for the drop off location
maria s. | First ImpressionsGreat customer service, military friendly
Jorge J. | First ImpressionsThe staff was amazing
francesca t. | First ImpressionsThe service was great but one of the coworkers could of been a little different i understand everyone once to go home but her performance was Poor when it was time to close no names are needed they know exactly who they were
Akeya C. | First ImpressionsHours to come pick stuff out of my storage was inconvenient. Work from 6:30 am to 5:00 pm so no time to move stuff unless on weekends. Couldn't access my storage like I thought it would. Advertising said 24/7, yes but only to keep it in one place and not to access it 24/7.
HENRY S. | Overall ExperienceFriendly customer service from all staff I've interact with definitely a 👍
SHON W. | First Impressions