Grandpa's Attic, Llc
4150 South 300 West, Murray, UT 84107Évaluations des clients
Unités disponibles (toutes les dimensions sont approximatives)
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI spoke to management a variety of times requesting for something to do done about the mice infestation in my unit. After the first time I left satisfied per I was told they would be taking care of it & should be seeing them less. I returned a couple weeks after & noticed nothing but more mice poop on my boxes & furniture. I decided to make manager aware again & they seemed careless about the situation but confirmed was going to look into it. I left & when I came back the infestation stench was worse, mice remains were everywhere & soon after took the decision to LEAVE grandpas attic. We rented a truck to be able to help with our move. To our surprise while we were emptying the unit we noticed only a few selection of our belongings were saved & the rest were garbage. There was mice poop stuck to it, very strong pee smell coming from ALL my boxes & items. Every bag every box I looked into there was mice poop. I threw away 95% of my belonging out to the dumpster that same day. I paid my monthly fee on time every single time, I was there for 3 YEARS. I paid for a unit for 3 years to have my belongings SAFE to go back to it & throw EVERYTHING away. How is that fair? I talked to management one last time about it. I have not heard one thing back from Grandpa’s Attic.
Isabel C | Expérience généraleI bought a house and didn't need storage anymore. This place is great. Clean, friendly, and secure.
JIM H | Expérience généraleThe best price in town. The best people in town.
Robert T | Expérience généraleLacey was extremely pleasant to work with. She was professional and courteous. I would recommend Grandpa's Attic to anyone looking for a storage space.
TAMMY L | Expérience généraleI finally received a call informing me that there were no units available in the size I needed.
HOLLY G | RéservationThe manager was a micro managing controlling and rude. The manager continously harassed us stating we were there too long, (loitering) when in actually we were going thru and organizing out stuff, due to the fact we moved in a hurry. The manager put a time limit of 2 hr we could be there. The manager denied us the ability to talk to the owner when ask for is contact info. THE WORST EXPERIENCE WE HAVE EVER HAD AT ANY STORAGE UNIT.
Caresse B | Expérience généraleLacey offered exceptional customer service.
Kimberly G | Expérience généraleWe will be moving in today and putting a lock on the unit. And checking in with you Kindra Greer will be checking in for me and our unit. Thank you for being so attentive.
Robert W | RéservationWe rented from them for many, many years. Never had any issues or concerns. Very easy to work with. We would absolutely use them again if needed!
OC T | Expérience généraleWould be nice if the gate was open little later and that u can do partial payments would've been awesome
Joey M | Expérience généraleFriendly and so easy to work with. Thank you!! If I need storage again grandpa’s attic is for sure the place I will come.
Cynthia C | Expérience généraleWe were very satisfied with the service and upkeep of the facility. Thank you!
Louise B | Expérience généraleEverything was always very clean and very well lit. I had storage unit there for 5 years. I went many times and it was always accessible and felt safe. Everytime I went into the office I could see that the cameras were working and monitoring the facility. The gate code was a personal code but easy to remember, I really appreciated that. I would definitely recommend.
JOSHUA D | Expérience généraleVery secure facility, no fear of theft. Staff very helpful.
William M | Expérience généraleAfter 13 years of storage with you I would recommend your company for anyone who need storage in S. L. Thank you for all your help.
PHYLLIS A | Expérience généraleImprove the storage from dust and other flying debris
Samuel D | Expérience généraleThank you very much. Good pricing good staff. I called and left a message saying that I was going to move last week I hope you got that
JAMES P | Expérience générale