Black Bear Storage, LLC
1101 N. Franklin Blvd., Nampa, ID 83687Évaluations des clients
Unités disponibles (toutes les dimensions sont approximatives)
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisat Access Mini Storage in nampa it was easy to get everything set up to have a storage unit for when I moved to another house. I recently moved again this time out of state and it was super easy to call them and let them know that I was moving and needed to close out my account. the man on the phone was nice and very informative. the storage unit was a decent price compared to all of the surrounding places as well.
KRISTINA G | Expérience généraleThey were very help when I moved out, they were very helpful I think them very much
ROBIN M | Expérience généraleStorage facility was good and convenient.
SCOTT C | Expérience généraleClyde was a great manager he helped me out quite a bit he was there when I called him
PATRICK O | Expérience généraleManager was not helpful. Took several months to figure out how to get signed in so I could pay my bill since auto pay kept failing. I was locked out of my unit on more than one occasion after my auto pay failed and I was finally able to sign in online, but the manager hadn’t restored my access yet. Then on a few occasions I needed to contact the manager, but not only was he not answering the business number, but wasn’t even at the office during business hours. Then after getting a different unit and moving all my stuff, I emailed the manager and was completely ignored. I had to email again almost a month later. Finally got my unit and account closed, but with a lot of hassle. Definitely wouldn’t recommend this place unless the manager was no longer there. Horrible experience.
JOSHUA S | Expérience généraleGot hit with a 20% fee increase after only 6 months. Clarification on all the Y/N questions since they require an answer - 1) I had to clean my storage unit before moving stuff in because it was really dusty/dirty. The property, itself, appeared well-maintained except for the unit near the entrance with the broken door and a junker car inside. 2) I was never on the premises at night so I can't comment on the lighting. The manager does not live on the premises. One entrance/exit with standard keypad. 3) The office is conveniently located but, other than the day when I signed the contract, I never saw the manager's car there. I think he manages two other storage facilities. 4) The manager was very friendly. 5) Don't know that I'd recommend. A 20% increase after just 6 months is pretty steep. My social security didn't go up that much so I'd have to cut back somewhere to keep the unit.
PAT A | Expérience généraleCurtis was fantastic! Checking in and signing the contract was quick and painless. He was extremely helpful and I’m so grateful for his kindness. I’d recommend Black Bear to anyone!
REBECCA B | Expérience généraleThis was the best experience I ever had with a storage facility. I wish more of them were ran like this one.
ROBERT M | Expérience généraleCurtis was amazing. Went above and beyond top be helpful. Great customer service.
JULIE S | Expérience généraleThanks for great customer service.
Victorious N | Expérience généraleDon't rent here. Mine and about 30 other units were broken into the weekend after Xmas and the thieves cleaned out my unit. The thieves had free acees to the property due to the gate being removed to be replaced . That took multiple weeks. When I asked the management if they were going to do anything about it they said I should have gotten renters insurance. I shouldnt have to have renters insurance when I am paying $70 a month to have my stuff behind a secured gate. I asked the on-site management why they didn't have a security guard while there was no gate and was told that corporate didn't want to pay for one. Do yourself a favor a rent a unit anywhere but here.
ROBERT N | Expérience généraleGreat place!!
Robert W | Expérience généraleThe manager is very courteous and professional. The facility was clean and well maintained.
ANTHONY V | RéservationThe facility has easy access and is clean. Curtis was friendly and helpful, finding me the right size storage unit.
jeff k | RéservationKnowledgeable staff and excellent customer service!
Kaci S | RéservationI was not able to move into the storage until on the thirst day of May. The reason for this misfortune is that I made the rental start date after hours. I am hopful I will still get to move in today.
Miriah A | RéservationFriendly staff and quick to trouble shoot when there was a problem.
Elizabeth S | Réservationneed a port-a-potty need trash can
Reed A | Réservation