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JAMES L
Customer Reviews for A PlusTowing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Each trailer should have a trailer jack! My husband had to manually lift the 12' trailer in and off his truck ball!
RONALD MExcellent service à la clientèle. Very kind and helpful people. Will recommend at any given time
ANGEL GVery friendly!!
KANDEE RNothing was perfect.
Wesley MGood directions to drop off point. All went smoothly
DOUGLAS MAlways a great experience when I use this location!
MATTHEW ROverall a very pleasant experience. Beth a A+ towing explained everything thoroughly and the rental truck was clean, dependable and worked perfectly for what I rented it for.
Gary LThe woman I dealt with was great! She called me in the morning to confirm the pick up time and advised I call her about 10 minutes in advance. I did so and upon arrival she had the vehicle cleaned off from snow/ice and had it warming up for me! I was on my way within a few short minutes.
JESSICA GI have used this facility for drop offs for the past two years; absolutely first class wonderful staff and very helpful , recommend to all.
ROBERT SBeth was very friendly and professional. This was our second time renting from her. We would definitely recommend her to everyone!!
HEIDI HOne of the few places to have a motorcycle trailer.
SONNY WKind,courteous and helpful!
DANIEL DOutstanding service, I had numerus questions, they took the time over the phone the trailer I needed was ready. These people know what customer service is all about. Thank you team for us.
ROGER WLower your rates.
SHAWN MI had never rented a truck before and the woman was extremely helpful talking me through the process.
MATTHEW MRien
Timothy JHighly recommend. Very friendly and helpful. Hope to do business with again
Matthew RExcellent prompt service conveniently located.
Dale BWe rent periodically. Always a good experience. Always have have what you signed up for. Great communication and accommodating. Pleasant folks everytime. Always our first choice. Merci.
natalie vExcellent spot to drop off. Owner was extremely helpful.
Tami KEasy to find and courteous.
Jolene fHelpful, friendly, and nice folks.
Dan LNothing. She is doing a great job. Even welcomed me to the neighborhood
cassandra sHelp me as much as they can
Christian AOutstanding people working to make a living amidst the rising costs of doing so. Better service people in NE Ohio you will not find.
PETER NUnbelievably helpful service.
P NFast professional and friendly! Stop in and see Mark, you can't go wrong here.
robert zUse these folks THEY are excellent and understand customer Service
Gerald BThis location is very muddy. By the time the rep came out to assist, I already had the truck (previously rented earlier that day) backed up and 100 % hooked up to the car hauler that I was renting. In their defense, I hold a CDL A and took just minutes to back in and get it done. Was concerned about the mud though because U-Haul can charge a clean out fee if it's returned dirty. Seems only appropriate that it should be provided at a clean location that isn't going to be a major contributing factor to muddy floorboards.
Al SAgent was very friendly. The process was amazingly simple and quick. Best service ever.
Gary SWe lucked out twice you have employees to be proud of
FRED Hstaff EXTREMELY HELPFUL ... VEHICLE WAS VERY CLEAN - FUELED .... 'READY TO HIT THE ROAD TRIP ' ....RETURN WAS QUICK EFFICENT AND FRIENDLY .... YES HIGHLY RECOMMEND THIS SITE AS THEY HAVE MULTIPLE OPTIONS FOR SIZE OF VEHICLE <3 ....
carl sThe agent was prompt and had my check in half done before I got out of my car. They have a good inventory of trailers and trucks.
Dale BThey corrected the problem.
Ralph Mnothing more to improve here . Great People !, Great experience ! Thank You !!!
Brian TTwice at this location. Very friendly snd easy to work with
john fVery friendly good service A+++
Michael HVery friendly, helpful, and knowledgeable!
Bessie WA Plus towing I would recommend to anyone looking to get a trailer they are really polite people and they go out of their way for people to help you and they see you as friend not money
Richard KI rented a car hauling trailer for the third time in the last couple of years and you could not ask for a better trailer. There is no way that I could own a trailer, license it and maintain it for the few times I need one for what it costs to rent them from U-Haul. "A Plus Towing" always makes the rental go so smooth, very friendly, easy access and just a pleasure to deal with. Thanks Beth and "A Plus Towing" for making the rental process so easy.
COBURN AHave used this location for drop offs for the past 18 months during a slow move in between contractors working on our house. The folks that run the place are absolutely top notch would recommend to all.
ROBERT SGreat service
larry rI rented the 5x9 trailer with ramp. it towed really well empty and just as well with about 300lbs. The trailers is built like a tank and the ramp is spring loaded to take the weight off to raise and lower it. The owners of this location are very friendly and efficient, sent me texts, called to remind me to upload my license and confirm the pickup. Very friendly, I will use A Plus Towing in the future.
John GThey took the time to go over everything to make sure I knew how to use the equipment on the car trailer to safely transport my car. Nice facility and very nice people to deal with.
Bart CNothing that I can think of. The guys at this location were great - thanks!
CHARLES JGreat service, very friendly and knowledgeable
larry rExcellent service à la clientèle
larry rThe U Box container workout quite well for us moving from Geneva Ohio to Roswell New Mexico
Roy S