Customer Reviews for AM Auto Repair
(U-Haul Neighborhood Dealer)

Évaluation :

3

It was the closest drop off point for m hence very convenient. It was a late night drop off hence there was no one on sight.

Évaluation :

3

They didn’t have the truck # that we were assigned so we had to take another random truck that had none of the moving equipment we had ordered

Évaluation :

5

I love this location and the staff at the Auto pair are very helpful and nice. But the U-Haul app is very bad and we waited for 45mins to get the truck. It's the system problem.

Évaluation :

3

No issues with the location, but many issues with the UHaul experiencce and mobile app - First not all equipment ordered was reserved (truck only, not the dolly/blankets that were ordered) and NO clear instructions include in any communications on how to remotely pick up and return the truck. I had to call UHaul multiple times and was an hour late for my move-out elevator reservation. Then upon return, there was NO instruction to close out the contracct, when I tried to do so on the mobile app, it continued to crash and not accept the pictures I was submitting, so I gave up and again had to call. For some reason, even after calling the contract was not closed and I ended up being charged for 3 DAYS OF USE, even though we returned it same day within the the timeframe it was booked. I had to call several more times before finally receiving a credit for the extra charges. Overall, AM Auto Repair was great and UHaul itself was a huge disappointing mess. The truck worked great though, so I guess am grateful for that at least.