Le client n'a pas laissé de commentaire.
SONJA G
Customer Reviews for Augusta Lock Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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You can give the 30 free miles or no rental fee for the first day.
TIMOTHY SHelpful and informative experience
JOHN CS.O.
REBECCA Rreplace the shocks
RICHARD TThe inside of the cab had not been cleaned by the prior renter.
WESLEY DI ordered to dolleys and they were not on the truck and I was charged for them.
Justin MIt left us side the road twice we paid 1000 dollars to use it and I think that we shouldn't have to pay
JAMES SRien
COLLEEN GElizabeth was fantastic, great experience!
BRIAN BToo easy!
Arnold STerrible customer service. Dishonest pricing and practices. Took money out of my account without my permission. Rude management.
MICHAEL VGood service
HENRY MI was scheduled to pick up my Uhaul at 730pm the keys were not there. I called customer service and received the best serve ever. Even though I was inconvenienced by 2,5hrs waiting to get another Uhaul and having to drive around the city to get it. I was highly disappointed and unsatisfied with my experience at this location!!
Sasha RThe rep was extremely nice and accommodating.
Iva PIt was very easy and professional
Timothy FLocation not open
Keonna JVery polite staff and very efficient , wouldn't change a thing.
jeff kMiss Elizabeth it’s was very excelente and very helpful and a good service Thank you
Raul NThe best rental property I will be renting for a while thank you
Gwendolyn WGood drop off experience
Kazeem BThe staff is very good and they are very knowledgeable about the business and made sure that we got what we needed I would highly recommend them to do the job
Gwendolyn WVehicle was dirty other than that everything was good
EDDIE RS.O.
Timothy WThe parking area at Augusta Lock & Storage was very tight. There was only one way into this parking area and reversing to park the trailer was stressful.
Terri KHonestly 🙏🙌🙏
Melvin FRien
William Jvery nice and courteous person working at this location. easy done access very obtainable. thanks
RICKY WNo improvement needed
Michelle SNone service was excellent
Ricardo HWas going to be charged for a full tank of gas when I picked the truck up in Tenn. with 1/2 a tank. But the self check automatically put full tank. I disputed and the charge was removed.
Ricardo HPick up location didn't secure the vehicle transport, when I loaded my other vehicle the equipment detached from the ball and part of it end up inside my SUV trunk. Luckily I had my trunk open and didn't damage the trunk door. Just minor scratches on the bumper.
Milton ONothing, was assisted in hooking up tow trailer, shown all the features. Checked the lights for correct display. Very knowledgeable and professional!
Michael MCustomer service was amazing! However, the trailer wasn't clean. It had a heap of dirt in the left-front corner and plastic remnants.
Chancellor FNot one thing everrything was great
EVA WIt has been a week and four days and I have yet to receive my deposit which has been an inconvenience. I will never use uhaul again.
TYISHA WVery happy with the experience.
Michael HThe young lady was professional, helpful, and polite.
Bridgette JNothing y'all did a excellent job
WESLEY REasy pickup and drop off.
George DMake sure the customer gets what he/she has put in their order. I didn't have a piece of equipment (dolley) that I needed and that made a huge difference with moving.
Kierra HCheck returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.
Chad BCheck returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.
CHAD BWe rent UHauls frequently. This was a location we had never been to before but was the closest location that had what we needed. The experience at this location was so positive that I told a coworker yesterday that they are well worth the extra miles. Employees were pleasant and helpful. The location we normally rent from is chaotic and unorganized
James WThe location charges an additional $20 for after duty hrs turn in even when NO ONE will be present for your turn-in
Francisco ROpen earlier than 9 and have someone in the office instead of having to call to find someone.
David NThe owner of this business was not in office either, but she did answer my phone call and instruct me as to what I needed to do to drop the truck off.
rodriguez jIt was a very bad rainy day, but they, David has helped us hook everything up. And unhook everything they're the best in the business.
Paul LVery satisfied
JORDAN OYou over charged me
SEQUOIA DSmoother communication with client
Joshua T