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KIOCHE M
Customer Reviews for Broad Warehouse Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always a pleasure working with them... easy process in and out
CLAUDE BOnly uhaul.. I go to...
derrick wGreat Location Great People
REBECCA L⭐️⭐️⭐️⭐️⭐️
RYAN HVery smooth process. The young lady was very knowledgeable and helped with process.
CAMRON G5 stars across the board
GREGORY NFirst time renting from here. I'll be back
DEVONE TGREAT experience
MELVIN LI would like to thank you guys alot. Destiny is awesome
GREGORY N5 minutes in and out.... Great Place
DOMINIQUE TAlways on point. Equipment was clean and well maintained..
BOBBY WBy far the smoothest uhaul experience I've had thus far....
DESHAWN TGreat Location Great Ppl. Go See Destiny best uhaul
KYRON RExcellent and swift/friendly service by staff, especially the young lady at the desk. Very streamlined process. Would recommend and revisit.
DEVIN FGreat experience.
THOMAS PThis is the only uhaul location that I've used over the past few years.. best in the area. Go see Destiny she will accommodate you accordingly
GREGORY NIt's always breezy at this location. Destiny made sure all my questions were answered...
JILBER MStaff was very knowledgeable. Destiny was very patient . Great Location
TYRONE BGreat Location 👍
CHLOE AVery friendly
MARK NOnly thing they didn't have a moving dalley I had to go to a different location to get one
STEPHANIE SDestiny is a pleasure
JOSEPH DAwesome location Destiny was great
GREGORY NVery efficient and convenient location. Destiny is very knowledgeable
ALVIN CVery nice and friendly staff and personal Destiny was the lady at the drop-off site. I look forward to working with uhaul in the future
marc PEverything was fine
Robert GLocation was very convenient. Vehicle was clean. Transaction was very smooth.. Destiny was willing to answer all my questions Very smooth process at this Location
MACALAH CGood experience
FRANCES MEvery time I rent a truck from this company at different locations they never have a dolly for me to rent. Other than that my experience is always great..
KIMBERLY BBest uhaul hands down
BERNICE FYes, I would recommend it to a friend, because it's the only one I've been using for about two years. Great customer service and no waiting.
JULIANA JThe truck leaked for 5 hours of our trip during a thunderstorm.
MICHAEL AI requested pick up at a location closer. The air conditioning was problematic and got worse as the trip went.
ROBERT SIt was all good.
JONATHAN PSuper nice. Great service. Great truck
Geron BVery impressed with the efficiency of this location. It only took 5 minutes to process my rental.
henry HThe gentleman was very nice and very helpful would definitely ran from you again. He deserves a kudos.
Richard TI didn't check the back of the truck or take pictures of the back of the truck. My husband and a friend loaded the truck with furniture..he said that he saw the red clay dust in the back of the truck but returned it like it was given to him with the red clay dust in it. The truck was returned with only 7 miles used. The sales person informed me e that 25 would be added to my bill. In the future I will make sure to take pictures of the back of the truck so that sn extra 25 will not be added to my bill.
audry sThe staff was kind, knowledgeable and very courteous. This is the only U-Haul place I will ever rent from, from this day forward
teress sRien
cathy sThe rep was very efficient, knowledgable, thorough and friendly.
lee hThey were very helpful. Couldn't ask for better service
Dalton WSuper, friendly staff and helpful service.
melinda SDropped off after hours but it was an easy process!
Thalia MAlways friendly and informative of everything dealing with the rental and the equipment, I will definitely keep coming to this location
Shaquille EAttendant was friendly and professional.
Suzanne GDon't let the location fool you, this place was just what we needed for our students move out! Our arrival time was skewed due to a late plane arrival and the manager called us to make sure we could arrive before the store closed. Pick up was faster than any other traditional store easy in and drop off was equally as smooth! We will use this location again in the fall!
Mistie JI ORDERED A LARGER TRUCK RECEIVED A SMALLER ONE HAD TO MAKE ARRANGEMENTS TO SENT ANOTHER TRUCK TO GET THE JOB DONE I DID NOT GET A COPY OF THE BILL ....DO NOT KNOW WHAT I WAS CHARGED ! NEVER AGAIN!!!
RAY WDestiny was the person of contact leading up to the rental!! She was friendly, knowledgeable and efficient. Her customer service was excellent!!!
william AFriendly and well informed people
Shaquille ESurroundings outside of the building were a little sketchy. Otherwise everything else went smoothly
Lisa YStay first class❤️
WILBERT Beverything went real smooth. The representative was very nice and knowledgeable and helpful. I really enjoyed this rental.
helen nThe final bill was a surprise. As a corporate member, we expected a more reasonable rental bill. The final mileage adjustment was far more costly then we were led to believe when we rented the truck.
Louis MThe staff was friendly and helpful. Not like at St Claude location where the staff are hostile and angry.
Peter JThe gentleman working the desk was very helpful and friendly as well. I appreciate that the process was fairly easy and didn't take too much time.
Chandler KThe people here are friendly. I had a reservation for 10 when the store opened and they were on time with was awesome. Easy to return trucks, gas station is right next door for refilling. I'd definitely come back again.
Nicole LVery friendly and efficient staff. I drove a few miles further to this location based on customer reviews and wasn't disappointed.
James HAlways check vehicles for safety and reliability
robert wNot a thing!!! Smooth as silk
Juliana JThere was a little bit of trash on my truck at pickup and the cargo door was left wide open. Additionally, the location was unexpectedly closed at drop off and I didn't have good instruction for how to return. The sales associate was very nice though!
Anika FFront wheel seals leaking on truck. The time standing in the street to do the on line pickup I'm lucky I did not get shot.
Brian NNothing. Broad Street Uhaul are the best
C DSuper nice people! Worked to get me a truck that was reserved to another party if I got it back on time. Saved the day for me. Merci encore!
GARY P