Le client n'a pas laissé de commentaire.
TERRY W
Customer Reviews for Bubbys Drive Thru
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Nothing else I say would matter much except maybe the new electronic fuel gauges dont have lines where you measure your fuel at on the paperwork. I put fuel in it based on where it should be per the estimator and it didn't match. I also didn't get near the mileage it said I did. Maybe fix that.
JENNIFER PThe inside and outside of the vehicle were covered in dried mud. The cup holder was filthy from something (likely coffee) that was spilled and dried there. The owners and workers are friendly, but the facility is cramped, smokey, and archaic. We had to wait for the worker to wait on a few drive through customers who were there for their alcohol and tobacco products. I returned the vehicle with considerably more fuel in the tank than there was when I picked it up. There are not a lot of options in this area, so I don't want to disrespect or lose this location.
DANIEL CNothing. It was a great experience!
KELLY SInterior was dirty. I wiped the floor the best I could . The 15 foot unit didn't wanna shift correctly. I probably went 25-30 miles tops used half tank of gas . An I babied it
JEFFERY JWonderful experience.
MACKENZIE HWas also glad truck I needed was available. Thanks
DANIEL WScammed us for more money than expected
BRENDA CGreat service, easy pick up and drop off.
BRENNAN DI thought the place / people were very nice / professional.
JOSEPH JThis location was extremely friendly, Got in and out quickly.
KEVIN WI love bubbys drive thru they are the best
John MThe truck I rented was wet and Mom's attic. And I had to put tarps down to even haul anything
Carla Ghe was very friendly
Clayton KMaintenance on equipment
Paul JNot charge me an extra $52 for stuff that we already paid for.
Dale CThe price. I quoted it and then the day of it was more. I budgeted my money to the last penny so it was an inconvenience. The location was Amazing tho, easy to find, clean, and the people there was more than happy to help me get my key & tell me how to return it as this is the first time I've ever used a hauling service. Good for them!
Hannah HAwesome folks
BUBBY'S SI only used this u haul for 3 hrs. I recently put my house up for sale and am slowly moving things out. I don't understand why you don't refund the safe move insurance you charge when the truck is returned in perfect condition. I will still need it again, but not if it cost $15 more each time.
marleen gThe staff was very friendly and personable. Most of the things in the truck didn't work, the worst thing was not being able to adjust the mirrors. Very hard to drive/park like that. The shocks were not good, so it was a very bumpy ride, not what you want when moving things even strapped down.
James aMerci.
Christine BEasy process and great to work with!
Brennan DFor my purposes it was great!
Matt WGreat place people are fantastic highly recommend
Logan LEveryone is friendly and helpful
LINDA GRien
JAYCEN WFriendly and helpful
James DS.O.
MELISSA OWith what I experienced; nothing.
Raymond MGentleman that helped us was super nice!
GEORGE SNot informed of mileage charge increase Charged for safe move...just picking up hot where heater. 14 Call 800 number. Never did get to customer service....bull krap....I bet if I need to reserve would have got somewhere
Roger GGreg is great to work with.
Brennan DDrop off place Closed on Sundays. Had trouble getting cell phone to allow location services. Had to take pictures to prove drop off - minor inconvenience.
Sam BGood location
Deborah MGreat people, great location, great service!
Brennan DGreg is great to work with. The rear door on the truck has issues.
Brennan DYou need to put a jack on the tongue of this trailer! I am a small woman & I had a heck of a time trying to get unhitched by myself!! If I wouldn't have had a big screwdriver & a small bottle-jack in my truck, I would have had to try to flag someone down to help me get it unhitched! And that's not exactly the safest thing to do in this day & age. Jacks are not that expensive...especially compared to a lawsuit if someone would hurt themselves un-hooking the trailer. They could drop the tongue on their foot or hurt their back trying to lift the thing off the ball. A trailer jack only costs something like $40-$60. Cheap @ twice the price, when you compare it to someone getting hurt! You spent all that $$ on the fancy breakaway system on the tongue & make a big point of requiring the dealer to take a picture of the safety cables after the trailer was hitched up....but something as simple as having a trailer jack is too expensive? Come on UHaul - get it together!
Deanna DOrdered 20 pads. Not there when picked up truck. Website is not user friendly.
Garry KI had this set up for 24/7 pickup where they text you the code for keys. I arrived at my 8am pickup time and logged in my account for contactless pick up. It changed it to waiting two more hours until the carry out business opened. I had ppl waiting to help me and they had to sit and wait. The guy just didn't see the reservation type and tried to blame me. I showed him my emails and texts that confirmed I was supposed to have 24/7 and he just brushed it off. Must be nice to just shrug things off as whatever and blame the customer.
Jason CThe trailer had dirt in it. Needed swept out. That was the only issue.
Jason J