Very good service
Brian S
Customer Reviews for California Keg & Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Convenient location with late hours. Staff were quick to help out when dropping off, even though they were running a liquor store as well.
Sandra CAwesome service! The guy was pretty busy but he handled it like a champ. He looked out for me and also the many other people I saw him work with. Thanks Jack!
JUSTIN MExcellent road assistance.
JOSE OExcellent service. Inviting, welcoming. Prompt!
ANDREA SGreat service from Matthew and Team
MATTHEW AVery nice owner
ROBERTO DThe owners were really cool, the process was smooth and easy. Would definitely recommend the location in Poway!!!
ANDREW BExceptional customer service and the van was the nicest, cleanest U-Haul vehicle I've ever rented.
JASON ZNice personnel
REBECCA LEasy, efficient - friendly customer service
KATHRYN MYou need to improve your return policy. I was told that I could return unused blankets which I then was told is not true for one-way reservations. I also bought a $15 rope that I did not use and tried to return the next day to the same place I purchased (622 N Main St, Milton GA) and was told that all sales are final.
John DCustomer service was amazing. Fast in and out for both check in and check out. Very pleased with rental from this location.
THOMAS OMatt went the extra mile to make sure that the truck that I needed was available when I needed it
DARRELL DCustomer service was amazing. They made everything simple and easy, and yet very thorough. We've used them twice and this is our go to for U-Haul needs.
Kathryn MI was very happy with the service and equipment.
ROBERT LGreat Experience with this rental. Jack was very friendly and professional.
STEFAN JThe gentleman that helped with the drop offs was very polite. He was fast on both drop offs. I would definitely recommend this business.
Michael RThe store staff/owner was very helpful and friendly. Great location to get a Uhaul and they even have security cameras there to watch your vehicle if you leave it there while using the moving van. This is the place to go if you need moving trucks,
Michael MMatthew and his team were very helpful. I had got the first truck and its shutter malfunctions and they were happy to provide me with a replacement truck which was even longer at the same prices not that I needed that large a truck, but it was their willingness to help out and make sure of customer satisfaction which will always make me wanna get equipment from their shop!
YASH NI pick up U-Haul's all over the country for my business and this was by far one of the most friendly U-Haul I've ever worked with. I will definitely rent here again.
JOLENE DVery friendly place.
FADI SHad to have passenger wheel bearing greased and tightened the guy that came out to do the work was fantastic
Wayne CVendor was irate
MARTIN KDropping off the truck was very quick! Especially after the long drive!! California Keg & Liquor were friendly, professional, and accommodating. They made the transaction very quick. They did the inspection fast and very professional. They are nice folks to work with as well!! The location was large and open so the drop off was easy. I highly recommend dropping your truck at California Keg & Liquor!!
vuong nGreat, friendly service. In and out in no time.
Benjamin FCustomer service was a 10, easy pickup and drop off! The gentlemen at the counter made it easy. Thank you! Tammy
Tamara TExcellent service à la clientèle.
Byron NExcellent service à la clientèle.
Shane H(1) I am upset, the U-Haul charged my husband $100 extra insurance when I already purchased insurance. (2) The location for the truck pick up was not where I requested. (3) The truck had "engine check" light on, so it was actually quite dangerous for us to drive from San Diego to Alameda with the light on. Thankfully we made it to our final destination safely. (4) The gas tank was not full when we picked up the truck.
Carmen HManager was great!
David MFather and son dynamic duo. Such a good team and great experience!
Gary SPoor customer service skills. I asked if I could leave my vehicle there for few hours he said no because it's a liability, but there must be a better way to speak to the customers when he told him he's not my wife and it's not his problem, i do understand the liability, but you must find a way to express to the customers how much you care disappears like he didn't matter to him whether I get the truck or not. When I return the truck, it was much better service different service representative.
GLEN CFor a drive of 18 miles, I filled up 7 gallons of gasoline. The truck given to me must be in a very bad condition. I'm sure that engine was never turned on unless I drove. I'm not against the management of this particular branch, but I feel like I am cheated by providing a vehicle with not good maintenance.
rama kVery good service
Carlos QThe whole reservation process with Uhaul was terrible. Being told that nothing can be confirmed until the day before a big out-of-state move was stressful and ultimately the equipment I requested was not available. Having to take the largest truck (26') when didn't need it only added to my moving expenses in extra gas. Simply put I will never do business with Uhaul again after this experience.
Matthew MAwesome place to rent a u haul. They helped us save money and have very good customer service!
thanhca tPoway locations owner was top notch and very helpful and friendly
Mark GNothing to add. Pretty nice clean operation.
John FI will be using this location for my rentals in the future, thanks Mike.
Mike Cvery helpful and friendly!
James OFriendly and efficient business owners. Clean and well maintained truck. Convenient location with easy access to gas station across the street when you return truck. Would definitely rent from here again.
Marcos LSuper friendly and helpful
Randy SThe best service ever for picking up and returning!! Will recommend them to others and will use them in the future..
Randal SCustomer service was great! Truck worked out great!
TERESA OThe owner of the shop was super friendly. I am more so frustrated with the whole process of renting a Uhaul. What's the point of reserving a truck if there truck is already reserved. The past few times I've rented you from Uhaul, I would reserve, but then when I get to the place, they say someone took it already. It makes no sense to me. Also, sometimes there's no checks after someone drops the truck off. One of the trucks I tried to pick up today, the back of it was filled with trash. We wasted a whole hour trying to get a truck. I'm honestly going to take my business elsewhere. I've had way too many hiccups with Uhaul.
Johnnie Measy drop off and courteous employee service
Robert CFriendly and accommodating. Affordable rental. What else can you ask fo
James EEasy and reliable
javer mTruck was filthy. A/c didn't work. Cupholders broken. Battery died and all they did is send roadside assistance out to jump start me and made me drive the truck all the way back that location. Never rent from a non U-Haul location.
Dustin P