Le client n'a pas laissé de commentaire.
EVERETT W
Customer Reviews for High Caliber Coatings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The representative was very nice I’ll be renting again soon Thank You.
VERONICA AExcellent service à la clientèle
ROSAMBER AIt was great thank you
ANIKA HGreat customer service!!
Eric KZero customer service from this location. The a/c in the truck didn't work and the wheel seals were clearly leaking.
TODD HThe vehicle was not clean, and there was an umbrella on the seat of the vehicle. I took a photo of the dent above the tire fender on the driver's side prior to renting the vehicle, and now I am being falsely accused of being in an accident and blamed for the damage. At no time was I involved in an accident or caused any damage to the vehicle. I put more gas in the vehicle than noted on my receipt. The Company Equipment Damage Report has false and conflicting information, as it indicates that I am an employee of U-Haul (false), and that the alleged accident occurred at 2:00 pm (False) on 3/19/2025, but does not cite a location, and on the second Equipment Damage Report, they allege the accident occurred at 3:30 pm, (False). My brother Richard Aguilar was with me the entire time that I used the vehicle and can attest to the true facts. I do not recommend anyone use the services of this particular U-Haul Dealer due to their unethical and dishonest practices. Respectfully, Alberto Aguilar
ALBERTO AI wa sent to a first location with my original reservation an the guy there told me he doesn't don't hail at the location only certain work are willing to do it they would be in till after 1 pm so I drove about 100 mile to a location that refused to give me service. This make u haul look unreliable I used you services many time an never experienced anything like this ver disappointed in that first location an the guy that didn't wonna help was very rude just waved us off threw the door window till. He finally got tired of me knocking an. Said I will not do u haul the other guys dose it not me call u haul an asked us to leave.
JULIAN LAppreciate all you do thanks again U-Haul!!!
John LWe have a reservation set. And we had to wait 30 minutes for the manager to come and fix something because the attendant didn't know what to do. Which made us late to our pick up since we were moving. Then, because the attendant didn't know what they were doing, he basically just swiped our card and didn't explain anything to us. Didn't explain the terms, the gas, the mileage, what we needed to do - nothing. And this was our first time so we were under the impression that it was going to be $50-$60 since we were using for 3 hours and only drove about 28 miles total. Then, we went to return and using the app was a nightmare. We could get service and so we had to simply drop off after being with customer support for an hour. After we had everything completed, a few days go by and we get a recipet for $145!!! Absolutely crazy with all of the hidden fees and no explanation. If we would have known prior to leaving, we wouldn't have accepted and just figured something else out. We will never be using U-Haul again due to this experience and almost feel like we got scammed.
LUIS AL L Longer hours
BRIAN BThe outside of this truck was absolutely filthy. The a/c did not work, breaks were squeaking really bad, and the box of the truck had trash from previous renters.
Cody LStaff was amazing . Very polite. Very helpful
DANIELA DA1 service, thanks!
JOHN MI was also told since my truck change location on pickup. I would get more mileage and an extra day. When I went to drop it off a day early they tried to charge for being a couple hours late and 26 miles. Did drop off try to scam me?
DAVID TGreat location. I've used them twice already and recommended to all my friends and family.
RAMIRO RThank you !!
MELISSA HNothing great service if people did business like this there would be no problems
Rosendo VRequested and paid for an appliance dolly. One was not left for pick up. The brakes squeaked horribly. The pickup location you struggle to get into the gated area. Struggled with getting the keys from the lock box because locks were rusted.
Marc CThe truck was dirty outside and the A/C did not work in 100 degree weather. I would recommend this location. I should've taken the truck back for the A/C issue.
Tracy HWaited while STANDING a whole hour after my scheduled pickup time for the employees to figure out how to start the process.
Larissa Mnothing this place is easy to rent from has alot of space and good availability
Ryan CThe Truck could've been cleaner, But overall, I was happy with everything
Nelson DEl servicio y la atención al cliente fue muy buena.
Leonel Ii was so nice driving the truck 👍
FRED OGreat service. great equipment
Ryan CRespectful, owner, really easy to rent and for a good price!
Bo Dvery old vehicle . smell like a inside garabage
Daljeet SThe truck had less than ¹/16 in gas just enough gas to get to a gas station, the uhaul itself was in poor maintenance, the check engine light is on and it died out at the stoplight at least twice. They did not give us a gate code to get back into the locked parking lot so I had to be on the phone with customer service and ended up being late for checking in, there was trash and spider webs in the cabin of the truck . Overall will not go back.
Ernesto COh I can't think of anything. Keep up the good work
Cecillia nPut notice on door at the posted address saying office is actually next door. Add Uhaul sign next to the main street.
David LContinue to have easy online reservations and returns. The entire rental process was simply and convenient.
Juan CThe service was great!!
John nGreat service.. Great customer service..
Yesenia YFirst time but uhaul made it easy. Had to call for assistance but the woman who helped me was so nice and patient. I will definitely rent again
Amalia OThough I signed up for the after hours pick up, there was a gentleman there that was willing to help me through the process when I got confused about how it all worked. I will definitely be returning to this location if I am ever in need of a uhaul truck.
Rebekah WThis is one of the nicer U_Haul places i have been too. Very polite for sure.
Keith CThe person who helped me definitely made my day, the entire company was super awesome and I am going to use this same location the next two times I need to rent a uhaul. 110 % approve and recommend. Everyone was so nice and especially the main person who helped me.
Miranda PThey were most accommodating.
Porfirio VEverything was perfect 😁
Candy MFast and responded in a timely manner to getting the rental.
julia gOrdered a dozen pads with the rental They had no pads on site Was disappointed
Jason SThe equipment was not clean and we were charged a cleaning fee. The charge was a little excessive
JAUN VWe had an appointment at 3 pm to pick up the trailer but when we got there no one was available. The gentleman that eventually showed up smelled like marijuana. My husband thought it was the trailer and asked about it. The gentleman said oh no, that's me! I started my weekend early. We had an issue with the break on the trailer and when the tech came out to help he said there was a similar problem reported in August. He then stated that there had not been a repair done. Why rent it if it's not repaired.
Karen GGreat service and very professional Thank you
Livia M