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RANDY A
Customer Reviews for Johnsons Home & Garden
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Drop off on Sunday.
Elissa DTerrible customer service. Not nice customer service.
Tammy SMr. Johnson is always so nice, friendly, and willing to help! I would recommend this location highly. He is willing to make sure I have what my U-Haul needs require, even if he doesn't have it on the lot at the time of rental. We have used him for years and will continue to do so. We also recommend him to our friends and family.
JOEL TOwner of the business was very rude acting and not respectful at Johnsons home and garden i will never use this location again, I will be placing a call about this to customer service
Paul TAlways a great experience with Johnson's Home and Garden Uhaul.
Jeff BIt's a scam. In the back of U-Haul it says to avoid the $25 cleaning fee to please sweep and put back furniture pads. This truck didn't have the pads and I did sweep. Was still charged $25 and no one will say why. Avoid this location.
Kenton WReturned after hours. No personnel present.
CRAIG CThank for the smooth transaction
KENNETH AMike has always gone above and beyond to get me the right truck at the right time. If he doesn't have one, he will locate one as close as possible.
GREGORY Klower the price on mileage... right now, I'm being charged a dollar a mile and I rent u-hauls a lot for work and it is very expensive .. last uhaul cost me almost 600 dollars.
John ZI didn’t answer the helpful question only because he was alone and on the phone trying to get his computer connectivity up
RICHARD PMike is a professional and very customer friendly.
Randy AThe local dealer is always great and we love dealing with them.
JEFFREY BThe reservation online is a bit misleading and then when we got to the location it costed way more than what the online made me think it was going to.
ERIC HWe went to return our truck at this location only to find out that it was closed "for vacation". It would have been nice if UHaul would have given us a heads up about the situation.
Chris WGreat location and the dealer thoroughly explained everything!
michael jNo professionalism.. needs to be more nicer to customers
Joetta BAlways great service at Johnson's !
Jeff BNo suggestions great place to rent from very clean and tidy establishment stacked with great items you don’t see around anymore
jackie eI will always use Uhaul. The service is amazingly good
Jack BThe man in charge was very short and didn't explain payment details at all. Had to run back out numerous times instead of him just explaining U-Haul policy on deposit instead of talking on phone.
Gary YEmployee seemed irritated and asked for the uhual keys and snatched them from my hand right after I handed him the uhual documents. Store location had an overpowering odor from their side business they run at the same store front.
Kyle TAlways great service at this dealer !!
Jeff BMr. Johnson is great to work with.
Robert SMike Johnson, the owner is top of the line.
Robert SAlways helpful!
Mike JIt took me 45 minutes to get the truck. There was no one available to get the gate open. Called uhaul three times to get connected to get the code. Truck was parked awkwardly and was hard to get out. The truck was dirty (isent pictures)
Anwar RAlways great service at Johnson’s!
Jeff BSmooth transaction. Rented the 9' van.. it was perfect. drove excellent! Had backup camera! I do wish more locations had access to the vans.. I had to drive over an hour to rent this. and then return it back there.
Abbey HEasy Rental
Dennis MIt was a good experience
Phillip LNot the most friendly customer service rep but got the job done. Won't win any hospitality points but if you need a uhaul this place will do.
KEVIN LThe guy was nice and professional . Very helpful
eric fReally nic & helpful
suzanne sIt was all great
Chrystal KNothing great experience
matthew lHook up to my vehicle was quick and professional. Highly recommend using this dealer for your rental needs.
tom aNot a thing, very nice dealer
Marie PGreat service
billy sExperience was a complete nightmare. Talked to at least 6 different customer service representatives got hung up on every time
Kathy TWas so pleased with how smoothly the process of scheduling and picking up the Uhaul truck was.
david JThe gentleman at Johnson's was quite rude. We will never rent there again.
Keith DGreat service as always.
Jeff BRude condesending shovenistic. Never again. Terrible start to a hard day!!!
David PCheck all tires before putting a family on the road. That screw in the tire could of been bad. But, the situation was handled. Called to extend my time with the truck, was denied. Was told I couldn't keep the truck longer, I had to return it.
Sam PGreat service. Highly recommened.
Jeff B