Customer Reviews for Lucky Food Mart
(U-Haul Neighborhood Dealer)

34 évaluations

958 Saint Johns Bluff Rd N   Jacksonville, FL 32225

(904) 693-5108

Heures d’ouverture

  • Mon-Sat: 9 am - 9 pm
  • Dim : De 10 h am à 8 h pm

Services dans cet établissement :

Pour nous contacter

(904) 693-5108

958 Saint Johns Bluff Rd N
Jacksonville, FL 32225

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9 am - 9 pm
  • Dim : De 10 h am à 8 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM O 
Évaluation :
5

amazing job...fast and accurate.

JOSE G 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jessenia M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA O 
Évaluation :
3

This was not my original pickup place. I was supposed to pick it up at the Neptune Beach location. THAT was a joke. I made the reservation in advance and they sent an email stating a different time for us to pick it up and when we went in to tell them that we needed it at the original time, he said okay; then they called and said they would not have one available and that we had to pick it up at the St. John's Bluff location and that we could pick it up on Monday (a day earlier than we needed it) and there would not be an additional charge. Somehow we were charged for three days. We were NEVER told that there is a three day minimum on a one way rental. They also gave us a different drop off location than what we requested. Is there a three day minimum on a one way rental? I want a partial refund.

KEVIN B 
Évaluation :
2

I realized that I was charged Safe Move without me requesting for it. This never happened on my previous rentals. I am disappointed

CARLITO L 
Évaluation :
5

Mucha comunicación u apoyo de parte del personal

JUNIOR C 
Évaluation :
5

Nothing. Easy transaction

CHARLES N 
Évaluation :
2

After refueling the truck back to where it was when I picked it up and returning to the shop when I received my online receipt there was an additional charge of $24,75 for 6 gallons of gas. I always take a picture of mileage and gas location with my phone. I rent from U-Haul all the time and have had this happen in different locations that I have rented from. I expect the $24,75 reimbursement from U-Haul or this location.

JERRY E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHALIL M 
Évaluation :
5

This location was quick and helpful. No issues.

CHRISTOPHER B 
Évaluation :
5

No improvement necessary. The manager was great and extremely helpful. I will always return there for my Uhaul needs.

RAYMOND R 
Évaluation :
5

The sale association was very helpful and friendly. Very respectful. Excellent customer service.

DANA C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JERRY E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND R 
Évaluation :
5

HAD GLASS IN THE UGUAL BEHIND THE SEATS WHEN FIRST GETTUNG JT. Other than that everything was good.

Harnesha B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAITLYN M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERNEST P 
Évaluation :
5

Very friendly service

JAY S 
Évaluation :
4

Good rates

DEAN K 
Évaluation :
5

Backstory: I reserved a rental and was given a different location for pick up the day prior. The day of the rental, the new location did not have a rental as well. Turns out, this was the best outcome anyhow. JB was friendly and prompt. Very easy to rent. Next time I rent, which will be next month, I will choose this as my first option.

JENNI M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERIKUO M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRI J 
Évaluation :
3

It’s a convenience store with some uhaul trucks parked out front.

GARY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL E 
Évaluation :
3

I ended up here because the location I had a reservation for what out of vehicles. I was told I would get a $50 credit for the inconvenience- which did not happen. It was a big cluster at the first location which specializes in only u haul. And it was not just me - two others had the same issue at the same time. Not an impressive experience or image for the company.

STACY T 
Évaluation :
1

Too expensive…

RICHONDA D 
Évaluation :
1

Le client n'a pas laissé de commentaire.

NANCY R 
Évaluation :
2

I wanted to switch my drop off location from the same store to any store and was met with lies from U-Haul employees. Would not recommend doing uhaul ever again

JACQUEZ B 
Évaluation :
5

Everything was very satisfactory, from the service to the vehicle

DAVID G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL P 
Évaluation :
1

Trucks were very dirty and smelled bad. The trucks were not parked on level ground which affected the fuel level. It showed that the fuel lever was 1/2 tank where in reality it was only 3/8 full when parked on a level ground. Will not hire u haul again. Penske offered a lot better service.

JATIN H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID O 
Non les évaluations ont été soumises pour cet établissement.
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