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Vonessa T
Customer Reviews for MS Consignment Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Mr. Naron is the best. I will continue to use this location for my uhaul needs.
Angela TNothing, everything was perfect. I have recommended a family member to the location.
Melvern SGood Southern hospitality, very helpful and informative.
QUINTIN WThe inside of the truck had lots of candy, costume jewelry, and dirt. Everything was friendly, kind, etc - I'd just suggest double checking for cleanliness. There's lots of gunk/etc on the floor - I swept all that I could.
Richard WThe man who rented us the truck was very friendly and a joy to talk to. The problem is, the truck was very dirty in the back (which is mostly fine, we just swept it). We had luckily finished the longest part of the trip when the battery died! Definitely better general upkeep was needed.
Britney HVery friendly and helpful.
Edward BDidn't have a good experience at this location this time. For various reasons, He left right before my appointment to pick up then when I return he's telling me to come back in 30 minutes.
Ronnie JThe staff at this location were friendly and knowledgeable.
patrick cGreat owner and well staffed location. Also easy to find in the middle of town
John SSee above
richard wEverything was explained perfectly and smoothly. No complaints!!
Larissa KI dropped the vehicle off at night so I didn't see the inside of the building or talk to personnel. I tried to list that it wasn't applicable but it wouldn't accept the answer
Angela TI would recommend uhaul period because of the charges that I received during gas that I put back in. I was charged 30 for someone to go put gas in the truck then 25 for gas. Uhaul is a rip off wantbe using agai
Kiahrie WThe team was very helpful and efficient.
ANTHONY SNothing at this time. The services were great.
Juanita TWe dropped off outside business hours so did not interact with any of the staff.
Robert BChange nothing! Easy rental, great customer service,timely service, easy pickup and drop off! I had a great experience with uhaul! Will definitely rent again!
Dorothy WThis U-Haul was filthy. Mud and water was in the back of the U-Haul. The U-Haul had not been cleaned. I had to clean the mud and water myself.
Karen VI was able to safely return the uhaul with a small hassle due to pick up location.
MWA TQuick process! Good customer service!
Lugusta RThe person I worked with was very nice and helpful. The process with uhaul getting the truck was a nightmare
james nNothing. The gentleman was very polite and helpful. I had an awesome experience
Sheryl JFirst as soon as we open the truck it was full of dirt. The seats, the steering wheel, everything was covered in dirt. It looked like someone threw mud all over the inside of the vehicle. Then the truck gas tank was on E. As soon as I turned the truck on, it cut right off because there was no gas.
Letia MThe inside of the truck and trailer was filthy.
Johnny HAlthough my overall experience was poor, I would still recommend this service to someone else. When I picked up the uhaul, the gas was not where my paperwork stated it should've been. On top of that, I was emailed the incorrect address for drop and when it was taken there and I called in to the main office, I was told that the office had been closed almost or over 3 years and that they have to take them off their list off.
Doris MN.D.
Veronica EGreat service on the pick up both with the paperwork ant eh actual hook up. Very, very helpful!
Ken HNothing at this time. Everything were great.
juanita tThe uhaul dealer didn't even come out to attach the tailer to my vehicle, another person had to come and do it for me.
Frank BVery Nice and friendly service
Markell LThey were closed.
Desira WHave more sizes available to be rented.
debra kMake it more convenient the day of instead of having to pick it up a day before and get charged for 2 days instead of one.
PATRICIA MI really do not like the way that the owner treated the customers. When I first got the truck, the contract showed it was 3/4 full. After turning on the truck, it was only 9/16 full of tank. The difference was 12 gallons for a 60 gallons tank. The owner grumbled that the gauge fluctuates. I do not take it since that is how to measure the fuel by checking the gauge. Anyway, he did adjusted to 9/16. What made me unhappy was that he did overcharge the gas again. The driver I hired did not pump gas to where it was. (Yes, I paid the $30 fill-up service fee, which I agreed to the contract). On the contrary, the diagram showed that it takes 23 gallons to 9/16, but he charged me 28 gallons. What even worse was how he overcharged the rental time. I rented it on 07/28 9:15 am, and he said the truck was turned in at 5 pm 08/01. The duration is actually 4,5 days, 5 days at most. However, he did not check in the truck immediately but waited until the next customer to check out the truck (2 pm 08/02). How can it be reasonable for him to have the truck sitting there without checking in and counting as my rental time?
Yang S