Customer Reviews for Main Road Self Storage
(U-Haul Neighborhood Dealer)

2 561 évaluations

940 Main Rd   Johns Island, SC 29455

(843) 559-8745

Heures d’ouverture

  • Mon-Sat: 9:30 am - 5 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(843) 559-8745

940 Main Rd
Johns Island, SC 29455

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9:30 am - 5 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Wonderful staff! Safe, clean, well lit, plenty of room to maneuver vehicles, best price in town. They made everything easy from move in to move out. Clean bathrooms on site. Very helpful. Recommend to everyone looking for storage to use Main Road Self Storage. Merci.

Matthew Y  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curren M 
Évaluation :
5

Customer service was outstanding. Keep up the good work!

JEFFREY G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LINTON B 
Évaluation :
1

application and system was down when we arrived for a 6:30 a.m. reservation. The customer service representative, told us to wait until 9:30 a.m. to use the truck, we lost $ on our movers and time. We would like to be reimbursed for this inconvenience.

Colleen K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE C 
Évaluation :
2

Access to the space I rent was rendered inaccessible due to management placing a large container storage unit in such a manner that I could not get my RV in the spot. Management wouldn't move the container so I was forced to leave and find another place to store the RV. No rent rebate was offered and I am extremely disappointed in the way this was handled.

richard c  |  Expérience générale 
Évaluation :
3

We had an issue with the gas milage. We had to do the overnight drop box and they charged us 5,25 for gas because they said we did not return it with the right amount of gas. When we got the truck it had 47 miles to empty. When we returned the truck it had 50 miles to empty. This means we returned it with more gas then when we got it but they said that the gas gauge was showing less than when we picked it up. In the future I am taking pictures of the gas gauge as well as the truck. It was only 5,25 but that is money that should not have been taken out.

ROBERT R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian A 
Évaluation :
2

I was charged for padding that I did not order and the vehicle that was provided to me had a safety defects lights on dash, anti-lock brake system warning light was one of them. Not a satisfactory rental at all!

HENRY B 
Évaluation :
5

Every detail was superb

MYRON F 
Évaluation :
5

Dropped off after it was closed. Did quickly get a receipt the next morning.

Alex d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK I 
Évaluation :
5

One space left when arrived for pick Up but all went well

John a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L 
Évaluation :
5

I did not interact with the personal

Michael M 
Évaluation :
5

The staff bend over backwards to help with whatever you need. They are pleasant and friendly. We stored an RV on a paved area and had no problems the entire 3 years. When we went to move the RV for a trip the tire pressure was low and they let us use their air hose to fill them. I would call that above and beyond!

Fran W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA G 
Évaluation :
5

Matthew was great to work with.

FREDERICK F 
Évaluation :
5

Extremely pleased with our trailer pick up at this location. Tara was patient and very helpful sorting out mix up during the online reservation. Definitely renting from them again, this time moving truck. Trailer was ready to go, and in no time we were on our way. Fortement recommandé!

PETER R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P  |  Expérience générale 
Évaluation :
2

Very difficult to find because there are no signs indicating where to turn off of the main highway. I received no less than 4 phone calls trying to get me to bring an extra trailer along my one-way trip to CHS, in spite of me telling them I wasn't interested. They kept sending new offers everyday. They were only offering $50 in return for service, which was underwhelming and the never checked with the pickup facility to see if they even had trailers to send...which they did not. Service was generally okay, but this was my most dissappointing experience with UHaul.

Jeff J 
Évaluation :
5

Great service

GILBERT S 
Évaluation :
5

This facility is extremely clean. The staff is remarkably friendly and helpful.

DAVID B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B 
Évaluation :
5

Nothing could have changed for my rental.

OTTO L 
Évaluation :
5

Great experience. The after a quick check in with Tara, the clean utility trailer was ready on time. Staff quickly hooked the trailer to my truck's hitch, set the sway chains, checked the trailer's signal and break lights, and I was out of there. Equipment worked perfectly. The drop off was a breeze. I will use this convenient location again.

RICHARD D 
Évaluation :
5

Very efficient and friendly customer service. Can highly recommend.

LINDA D 
Évaluation :
5

The staff was friendly and efficient!

KENNETH A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHARYL S 
Évaluation :
5

Matt is superb Please consider giving Tara a raise, extraordinary commitment to Customer service and satisfaction.

Chris K  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT G 
Évaluation :
5

Love this location! Everyone is very nice and helpful but Tara goes above and beyond for her customers!

Lara M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL J 
Évaluation :
5

Muy amable

TOMAS S 
Évaluation :
5

Always friendly staff. Helpful. Equipment clean.

MILUM L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID M 
Évaluation :
5

Inform them at the rental desk that you will be sending an email with link to an app to take photos of the truck. I did not see the email so failed to do so

William M 
Évaluation :
4

Closer to my home, ha ha

BRIAN S 
Évaluation :
5

No complaints

ROY R 
Évaluation :
5

Check out was seamless. The people were very nice.

ALICE M 
Évaluation :
5

Excellent service à la clientèle. Explained everything well and answered all my questions. Second time using them and would highly recommend them.

KATHY S 
Évaluation :
5

No improvement needed.

EILEEN M 
Évaluation :
5

Great customer service would give 10 stars

TIMOTHY M 
Évaluation :
5

Main Road Johns Island great customer service service-would highly recommend this location

TIMOTHY M 
Évaluation :
5

All went excellent.

CHARLES B 
Évaluation :
5

Nothing. I rented a utility trailer and dollies for a day moving various cargoes. The friendly, polite, and helpful staff hooked the trailer to the hitch, checked and connected the sway chains, and plugged in the brake/signal connection. The equipment was clean and worked perfectly. I returned the trailer two minutes before closing, Tara cheerfully received the trailer and took the dollies, and I as out of there in a minute. Excellent experience.

RICHARD D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Q 
Évaluation :
5

A pleasure to deal with. Clean and well maintained.

JOSEPH A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JO B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NECIE W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY C 
Évaluation :
5

Main Road Self Storage gets an A+

ROBERT S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRYL S 
Évaluation :
5

The truck we rented was new and comfortable It was easy to drive as the steering was more precise than would be found on an older vehicle. The lone negative was the air conditioner did not produce cool/cold air so we had to drive with open windows. This should get repaired as the truck is new and not old enough to naturally have this problem.

HARRY R 
Évaluation :
5

The location was clean and organized and the person that assisted me was very helpful.

Robert F 
Évaluation :
2

Tire blowout on trailer. Understand this is a common issue.

WADE B 
Évaluation :
5

Much better access & accommodations than other storage I've used,

Vance C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane S 
Évaluation :
5

They were extremely helpful, communicative, easy to talk to/work with. Don't care where I'm living in the Lowcountry, I'm coming back here! Great team and environment to be around as a customer.

ANDREW R 
Évaluation :
5

Tara was awesome !

Nolan W 
Évaluation :
5

Tara was amazing will use this location again

NOLAN W 
Évaluation :
5

Moving can be a very difficult experience. Main Road Storage made sure that we had everything we needed to make our move as smooth and easy as possible. We stored all our possessions with them for 9 months, then rented a truck from them and hired their recommended packer to help us. The whole process was seamless and professional. So grateful for all their assistance and expertise. Fortement recommandé!

BOB S  |  Expérience générale 
Évaluation :
5

I've had a storage unit here for 3 years. Actually 3 different units, different sizes. Staff is Always helpful & friendly. We've also rented numerous UHauls from this location. Great services & staff!

Kathryn F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC C 
Évaluation :
5

The rain and ponds made it a little hard to take pictures… but the area is beautiful and well kept. I also realize the necessity of the natural waterways on the island.

Christy M 
Évaluation :
5

TARA WAS AWESOME AND VERY HELPFUL AND EXPERIENCED!

TIMOTHY B 
Évaluation :
4

Drop off was easy. Rep was friendly and helpful.

WILLIAM I 
Évaluation :
5

So easy. Awesome staff. Reece was very helpful!

BARBARA U 
Évaluation :
4

Tara assisted me with the transaction and she was excellent, very professional and courteous!

FRANK S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAMEON M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrea P 
Évaluation :
5

Rien

JULIAN M 
Évaluation :
5

Johns Island Team very quick in checking me in. Also very polite and professional in resolving the missing trailer matter.

FRANK I 
Évaluation :
5

Excellent.

DAVID H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvin C 
Évaluation :
5

The staff was very friendly and helpful

RICHARD B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHEL L 
Évaluation :
5

all good friendly staff secure building 5 stars !!

PAT S  |  Expérience générale 
Évaluation :
5

Maybe have some more utility dollies for rent. That way customers don't have to purchase them. Over all though it is a great place!

LISA P 
Évaluation :
5

Super staff! Enthusiastic and seem to work well together. They were racing to see who could help me faster.

John S 
Évaluation :
1

They don't inspect the trucks before renting. Then over charge you.

BRITTANIA T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LILLIE A 
Évaluation :
5

I really hope y'all bring the vans back. I do wedding rentals and florals for local weddings and the van is so much easier to drive and maneuver among the skinny downtown streets and vendor parking.

BETTY C 
Évaluation :
5

We arrived early (technically before they opened) and someone was already there helping to unload the trailer before we even noticed. Great location and super helpful!

Evan C 
Évaluation :
5

Merci ❤️

SANDRA T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavonda G  |  Expérience générale 
Évaluation :
3

The guy was lazy and didn't help me unattachthe trailer. Had to go back inside to get help from another employee. Overcharged me

GEORGE M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Z  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alex T 
Évaluation :
5

There was a gentleman at this location who was extremely helpful. The order in the app wasn't working. When he arrived at work he could immediately tell I was struggling and asked me to meet him at the office. He addressed my issues and got me on my way. He made my day. I wish I knew his name. He went above and beyond to help.

Roger S 
Évaluation :
5

Great staff & customer service

STEVEN F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BURTON H 
Évaluation :
3

The facility was nice but the truck I rented was in terrible shape and several sensors kept going off every time it was driven (I was told to just ignore them) which was very distracting. The standard dolly I had reserved was not available but two appliance dollys and two packs of furniture blankets ,which I did not request, were left inside the truck bed (at least I was not charged for them!). Overall a very poor experience and I would not recommend this rental service location.

JAMES H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonathan K 
Évaluation :
4

Closed on Sundays

Ronald C 
Évaluation :
5

Popcorn machine for a snack on the go, other than that we have used this location multiple times from NC to SC and always has been great.

MATTHEW M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY S 
Évaluation :
5

Ok

GEORGE M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY S 
Évaluation :
5

My go to Uhaul location. Always helpful, fast and friendly

SCOTT R 
Évaluation :
5

Renting at this location was very easy. I called in to reserve a U- Haul and it was waiting for me just as promised. The office is nice, well organized and clean. I was taken out to the truck, shown how to use the ramp etc. The return process was just as easy. I took the keys in to the office and had an email receipt in an hour. Definitely recommend this facility.

LISA O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dora S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darin H 
Évaluation :
5

Friendliest and most professional experience I have ever had with any U-haul dealer, ever!

Mason M 
Évaluation :
5

Excellent service à la clientèle

John S 
Évaluation :
5

The facility is well-maintained. The staff went out of their way to make sure we had all the help we needed.

MICHAEL G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT B  |  Expérience générale 
Évaluation :
5

I only rented a storage unit for just under a year but I was always impressed with how friendly and kind the staff was-Tara always made me feel appreciated and important and when I had a bit of an issue with my move out, Brett was really kind and helpful-I had even forgotten to put my lock back on my unit at one point and they locked it for me just to keep my items safe. I really appreciate the great experience and will definitely recommend it to anyone looking to have their items safely stored without having to worry. Great facility and even better staff, I can't thank them enough for how kind and caring they all are.

AMELIA D  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jarell B  |  Expérience générale 
Évaluation :
5

The staff was great, the facility was very clean, temperature controlled correctly and well maintained. Its very secure and convenient with the keypad access and I would highly recommend this business.

Madison F  |  Expérience générale 
Évaluation :
2

I felt that the personnel representing the business were abrupt and doctorial. Not all fees I was charged were initially reported to me. After I arrived, I was told insurance on the unit would be required as well as a one time admin fee. I strongly feel that's bad business dealings. All associated costs should always be reported to a potential customer or client up front. I was quite happy with the unit, however, and only moved according to a lack of public transportation in that specific area.

Sonya E  |  Expérience générale 
Évaluation :
5

This was an excellent facility. Well maintained. Clean. Dollies were always available. Would highly recommend this facility to anyone who needs a storage unit in this area.

David S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor B  |  Expérience générale 
Évaluation :
5

I rented here for about 27 months while renovating and it was truly the most stress free, consistent part of the whole process. I live just up the road from it so it was incredibly convenient. I always felt safe, always had what I needed, always had a place to pull in and carts to use. Somehow I'm sad my time here has come to an end! But the renovation is done and my house is put back together and I'm so thankful for this facility!

Rachel M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kierra R  |  Expérience générale 
Évaluation :
5

New, clean and well climate-controlled facility with really friendly and helpful staff. Move-in was easy!

Stuart B  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar L  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason D  |  Expérience générale 
Évaluation :
5

This facility is excellent. The staff are super helpful. Lisa was especially helpful during our move. I would highly recommend this facility.

JENNIFER D  |  Expérience générale 
Évaluation :
5

Very nice to work with.

Roxanne W  |  Expérience générale 
Évaluation :
5

Great staff! Always willing to be of service.

Joseph L  |  Expérience générale 
Évaluation :
5

Lisa was especially helpful while moving out…..she was professional and friendly.

Garland K  |  Expérience générale 
Évaluation :
5

By far the BEST place in Johns Island and Charleston area by far! Matt and Lisa and staff go way out to take care of there customers to the highest! Must use!

Lewis T  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia B  |  Expérience générale 
Évaluation :
5

The staff is very friendly and helpful, the building my units are in is clean new and in great condition. It is the nicest storage facility I have ever used. It's very convenient for getting big trucks in and out when moving.

Scott S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl B  |  Expérience générale 
Évaluation :
5

Excellent facility and staff. Will use again and recommend.

Matt F  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elaine J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA L  |  Expérience générale 
Évaluation :
5

Great staff!

Kierra D  |  Expérience générale 
Évaluation :
5

Excellent place to store items. Staff was very helpful and professionally. I would highly recommend it.

Barbara S  |  Expérience générale 
Évaluation :
5

I rented this unit for storage for almost 2 years. I dealt with Matt during this time. He was great to deal with over my time renting the 10 by 15 Climate controlled unit. Matt is an asset to this facility.

Tom H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan B  |  Expérience générale 
Évaluation :
4

When you added the insurance requirement, I checked out other options. Although insurance also was required there, this new facility was half the distance to my home on a route I travel almost daily, had a more convenient loading/unloading setup, and was @30 % less expensive than you.

Jackson S  |  Expérience générale 
Évaluation :
5

Great facility with on site retail for all your moving needs. They also have UHAUL & UPS as options to complete the one stop facility.Excellent customer service as well 

matthew W  |  Expérience générale 
Évaluation :
5

I was 100 % satisfied. Even though they were quite busy, Mike & Lisa were professional & made the process pleasant.

Tiffany B  |  Réservation 
Évaluation :
5

5 Star Great place, super nice people to deal with. Would recommend 5 Star!

Lewis T  |  Réservation 
Évaluation :
5

Staff were always friendly and courteous! We rented at your facility for almost two years and never a problem. Merci!

Stanley M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor B  |  Expérience générale 
Évaluation :
5

Loved the experience. Would highly recommend Main Road Storage. Brand new buildings and excellent staff!

NICHOLAS M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRANT N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh F  |  Expérience générale 
Évaluation :
5

Matt, from the office, was excellent. He went over and above to help me during our move. I can't thank him enough.

Donna C  |  Expérience générale 
Évaluation :
4

I did have a few rats come through my space. After they ate and pooped, they left and were never seen again.

dale c  |  Expérience générale 
Évaluation :
5

Excellent staff that are very friendly and professional. Would highly recommend.

matt w  |  Expérience générale 
Évaluation :
5

Each person I worked with was extremely helpful!

JACK S  |  Réservation 
Évaluation :
5

I would highly recommend this storage facility. It was clean and the staff was always friendly and helpful. There were always carts available for use although some of them were a little hard to use.

Stacey K  |  Expérience générale 
Évaluation :
5

I would highly recommend this storage unit. Access in and out was very accessible and secure. The office staff was absolutely wonderful to work with!

Dani R  |  Expérience générale 
Évaluation :
5

Good value on the comfort controlled unit #158

JOHN W  |  Expérience générale 
Évaluation :
5

We very pleased with the storage facility here. It was incredible helpful when our daughter was born and we needed to rearrange our home for her nursery. All the staff were fantastic, especially TJ at the main desk. Great service all around!

John P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L  |  Expérience générale 
Évaluation :
5

Outstanding experience. The team is fantastic.

William B  |  Expérience générale 
Évaluation :
5

Main Road Self Storage has been a facility in which we have great confidence that our personal belongings are safely housed. The building is immaculate, kept at a comfortable climate controlled temperature, and secure. The staff is responsive, friendly and helpful. In fact, when we needed to rent a 2nd unit, we immediately headed to Main Road. I HIGHLY recommend this facility to anyone who is looking for a top notch storage unit for your personal possessions.

Barbara B  |  Expérience générale 
Évaluation :
5

Matt was very accommodating and professional

MYRON F  |  Expérience générale 
Évaluation :
2

I rented at this facility for over 6 years and was disappointed to find out that i would not receive a refund for the unused portion of the monthly rent. I used the unit for only 10 days in December. I was hoping to get a refund of $100 (2/3 of the monthly rent) I will not recommend this facility and that is why i give it a below average rating.

Kenneth O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy D  |  Expérience générale 
Évaluation :
5

Staff was great. They went out of there way to help. Would use again if needed.

Robert G  |  Expérience générale 
Évaluation :
5

Great facility, efficiently run by friendly folks who are always willing to help. My go to place for trucks, trailers and storage.

Michael P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GENISE C  |  Expérience générale 
Évaluation :
5

Thought this facility was great. Will use them again in the future for sure.

David S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY S  |  Expérience générale 
Évaluation :
5

Awesome. Thank you

william w  |  Expérience générale 
Évaluation :
5

The team at the storage facility were wonderful! They went above and beyond to help us with our move in and out. We would definitely use them again in the future.

Patrick S  |  Expérience générale 
Évaluation :
5

Very pleased!

HOWARD B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heyward H  |  Expérience générale 
Évaluation :
5

We could not have asked for a better facility for storing our furniture. We had no issues with water or humidity and we were very pleased with the easy access for moving in and out.

Helen M  |  Expérience générale 
Évaluation :
5

Your staff at this location is your company asset 100 % Professional, helpful, friendly and knowledgeable. Guaranteed they are not paid enough. I would recommend your facility to friends, family or others due to the people that manage it daily.

Greg J  |  Expérience générale 
Évaluation :
5

Best storage facility experience All the stuff are amazing and friendly Big shout-out to Matt nothing impossible with you man Thank you so much

Elias K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff B  |  Expérience générale 
Évaluation :
5

Outstanding service and facilities.

michael s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D  |  Expérience générale 
Évaluation :
5

There was a water leak upstairs that leaked into our unit. We are still assessing the damage to our property. They have so far been cooperative.

Gail E  |  Expérience générale 
Évaluation :
5

The staff at Main Road storage have been absolutely wonderful and i highly recommend this facility and location. Moving can be so stressful and they have gone above and beyond to be helpful and informative, especially Matt!

Vanesa S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RMBUCK D  |  Expérience générale 
Évaluation :
5

Everyone was helpful and personable.

Deborah S  |  Expérience générale 
Évaluation :
5

A plus facility with extraordinarily fabulous staff. Facility is spotless. Manager Mat should receive a huge bonus. He is beyond exceptional with customer attention and care. Thank you all!!! Happy new year

Christine K  |  Expérience générale 
Évaluation :
5

We were really quite pleased with the storage unit. The staff was awesome to work with and it was kept very very clean. We would give very high marks to the Main Road Self storage company.

William W  |  Expérience générale 
Évaluation :
5

I rented a unit for 7 years. I never had a problem. The staff was always helpful if I had any questions. The property was well maintained and protected. I highly recommend this storage facility.

ANN T  |  Expérience générale 
Évaluation :
5

The team at Main Road Self Storage - Johns Island made the entire process easy and even enjoyable. We used the unit to store items for our new home during construction and it served us perfectly for the size of the unit and its security. Thanks again Johns Island Team!!

BARRY S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelby M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH B  |  Expérience générale 
Évaluation :
5

We had our belongings in storage for 2 months at the facility. We paid for an air conditioned unit specifically to protect our things from mold, mildew and mustiness. However, when we removed our things we discovered that everything was mildewed and musty. We had to clean all of our clothes and had to get rid of a fabric couch and leather recliner. We were in the facility several times over the 2 months storage. While the building has air conditioning, it is not sufficient to keep the humidity level down to the point where mildew and mustiness won't set in, particularly in a long term storage.

Laura W  |  Expérience générale 
Évaluation :
5

I have used this location before, they are always helpful and courteous. I would recommend this place to friends or use it again in the future.

Eric C  |  Expérience générale 
Évaluation :
5

Had great service! Used for seven months with know issues!

Sandy R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter B  |  Expérience générale 
Évaluation :
5

We purchased our unit and never actually used it. I called and spoke to someone that we had a emergency come up and needed to cancel our unit. The person I spoke with said she understood and said she was closing it out and said it was taken care of. There was no mention of any outstanding charges. 16 days later we find that 70 dollars had been automatically taken out of our bank account without our authority and no explanation. The lady we spoke with was very rude and said it was her who was the one that spoke with me originally and said she told us the charges, which was unfortunately not true and that they weren't going to refund us anything. It's incredibly disappointing and this is also after the first person I spoke with said it was all noted on the account and was going to get it taken care of. I will never use this facility again and tell everyone we know not to use this facility.

Sean K  |  Expérience générale 
Évaluation :
5

I got locked into the gated area not realizing I needed a second code to get into the building from behind the fence. This should have been pointed out at check-in. Otherwise, a very good experience and I would recommend to others.

William D  |  Expérience générale 
Évaluation :
5

Everything about this storage unit was great. The staff was always friendly and helpful, the unit was clean all the time and it was a great price. If we need storage in the future we will be back.

Lane M  |  Expérience générale 
Évaluation :
5

It probably came from another customers storage but evidence of a mouse , chewed into one of my boxes, excrement present. When i first moved in had to clean out spider eggs and web, dead roach in the storage unit. Otherwise it was clean, cool, liked the available carts, staff very nice. .

Linda W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike H  |  Expérience générale 
Évaluation :
5

A good facility

James A  |  Expérience générale 
Évaluation :
5

As much as I dislike storing and paying monthly for items I already own... this crew and facility make the experience more enjoyable! It's very clean, organized and well stocked (fair prices) with the essential items you never remember to bring with you when moving. I have rented trucks, trailers, multiple storage units from them and each was a pleasant experience! I have no reason to ever go elsewhere! Chuck B.

CHUCK B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert N  |  Expérience générale 
Évaluation :
5

Very clean facility, professional staff and well managed. Only issue is crowded road traffiC on Main Road, flashing signage would help access

WILLIAM H  |  Expérience générale 
Évaluation :
5

Used this facility for over six years with no problems and very polite service. I would this facility to anyone.

MALCOLM B  |  Expérience générale 
Évaluation :
5

EVEN WHEN THE OFFICE IS CLOSED THEY MAKE MY UNIT AVAILABLE TO ME EXCELLENT IN EVERY WAY

JACK W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN D  |  Expérience générale 
Évaluation :
5

Very Good Service

Carl G  |  Expérience générale 
Évaluation :
5

I had a very positive experience. The staff was always friendly and professional!

James F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T  |  Expérience générale 
Évaluation :
5

Merci.

Leroy R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla B  |  Expérience générale 
Évaluation :
5

These units are maintained at a consistent temperature, but they are not climate controlled as advertised. Protect your belongings accordingly! Mold will grow.

Jacqueline M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY S  |  Expérience générale 
Évaluation :
5

The facility was clean. However, there was a flaw in the roof and it leaked brown fluid into my unit, ruining my white sofa, elegant table, large mirror in gold frame, and family portrait. It was at least a month later when I went to my unit to find the damage done. They could have checked my unit and notified me, but did not. I paid $240 per month for the unit and did not elect to pay extra for insurance. Because I did not have insurance I was not compensated for the loss of my furniture and portrait..

MARY A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MaryAnn C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M  |  Expérience générale 
Évaluation :
5

The building is easy to access and carts are provided for customers to move their things in/out to other floors via an elevator. ALL the staff are knowledgeable and friendly. They also provide a large choice of moving materials if needed. I highly recommend them to anyone on Johns Island and the surrounding areas.

Kara H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy N  |  Expérience générale 
Évaluation :
3

Staff was nice.

Anthony R  |  Réservation 
Évaluation :
5

I will be moving in. On another date this coming week

Amy M  |  Réservation 
Évaluation :
5

Very helpful staff. Was able to return the one-way uhaul rental there as well which was really convenient.

Teresa H  |  Réservation 
Évaluation :
5

Great place for storage! U-Hauls on site made it very convenient to move in/out.

DARRELL H  |  Expérience générale 
Évaluation :
5

Main Road Storage maintains a very nice facility.

MARY B  |  Expérience générale 
Évaluation :
5

Clean, safe. Excellent friendly staff

JESSICA P  |  Expérience générale 
Évaluation :
5

Great Customer Service always willing to help customers. Merci

FRANCISCO M  |  Expérience générale 
Évaluation :
5

Great facility, friendly staff

BEN J  |  Expérience générale 
Évaluation :
5

They really helped me with my truck rental and storage unit. Great experience!!!! DWANA is great!!!!

Lisa H  |  Expérience générale 
Évaluation :
4

Great Experience...would definitely use this storage unit again!

Caroline H  |  Expérience générale 
Évaluation :
5

The staff is awesome! Everyone was so helpful and so kind!!!

Robin K  |  Expérience générale 
Évaluation :
5

S.O.

Laura &  |  Expérience générale 
Évaluation :
5

Very friendly staff and clean facility!

Erica B  |  Expérience générale 
Évaluation :
5

Overall awesome experience, friendly office staff... I'd give them 5 stars

ISABEL R  |  Expérience générale 
Évaluation :
5

EVERY TIME I CALLED...KATHY WAS ALWAYS CHEERFUL AND IN A GOOD MOOD AND VERY HELPFUL.

Kevin A  |  Expérience générale 
Évaluation :
5

I did not have any problems or issues with this facility.

DONEISE M  |  Expérience générale 
Évaluation :
3

Staff was nice, IMPORTANT you cannot get back OUT of the gate without a vehicle. When you are parking the only vehicle you have with you, that can be a problem. Suggest keypad exit be placed

Privacy R  |  Premières impressions 
Évaluation :
5

I have been very happy with the service that I`ve received at Main Road Self Storage. The ladies that work there are very professional.

Privacy R  |  Premières impressions 
Évaluation :
5

Everything was great! I reserved the unit on line and Lori called me the same day to finalize everything. Merci.

THOMAS M  |  Premières impressions 
Évaluation :
5

Excellent service! New and extremely clean facility.

Privacy R  |  Premières impressions 
Évaluation :
4

Move in delayed until October 1 but this was not a problem, also we had a large truck that made it tight but the managers and workers at the facility were helpful

Kenneth O  |  Premières impressions 
Évaluation :
5

We are very pleased with this facility and the staff very knowledgeable and friendly! Would recommend to friends and family. We also find the rates to be very economical.

Privacy R  |  Premières impressions 
Évaluation :
4

Great staff and facility.

Privacy R  |  Premières impressions 
Évaluation :
5

My experience has been excellent. The representative was fast and thorough in completing paperwork, answering questions, and taking me to see my unit. The facility is very clean and easy to navigate.

Privacy R  |  Premières impressions 
Évaluation :
5

Cindy was extremely helpful and made the move very easy.

Privacy R  |  Premières impressions 
Évaluation :
4

The staff at the facility were very helpful and very pleasent to work with. They explained everything and were committed in making everything work according to my needs.

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.
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