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NAOMI O
Customer Reviews for Midwest Cycle & Atv
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Ashley went above and beyond to make everything happen stress free for us she was amazing from start to finish for the whole transaction
MELISSA FLady we dealt with was so so nice! If we need a U-Haul again will be going here for sure.
RILEY AMy experience with this location was absolutely stellar. Everything they could do to make it easy , they did. Great Rental pickup and return.
PAUL HGreat service!
KISHA AI completely missed the drop box. Marking it more clearly or putting a sign on the door would be helpful.
JESSICA RThis is the best U-Haul provider I have ever used. When they say they will have a truck for it will be their when you go to go it. I found this refreshing since at all the other Dealers you could arrange for a truck the day before thinking the next morning there would be a truck for you only to find out the had rented it to another person. This has happened to me several times at other dealers.
DENNIS SNo one was present at the time of dropoff.
SANDRA KEverything from picking up the truck to dropping it off went GREAT! Kudos to Ashley! She the Best!!!!
REBECCA CVery fast, and they had what I needed in short notice. Thank you!!
nicole gVery professional and friendly. Will recommend to anyone to use this location. They couldn't be more helpful with everything
MATTHEW KWonderful service, quick and easy hook-up, made my day easier!
ANDREW BSeguir así con eficiencia
YOEL MAshley is great always has what I need
LOGAN SBien
SHANTEL EI thought I rented a two wheel tow trailer but a four wheel only was available when I picked it up- All people involved where helpful and courteous!
BRITT AVery customer oriented. I had a very good experience here
PATRICK CDid not interact with anyone at this location. Dropped off truck and put the keys in the drop box.
GERALD KNothing. I had an excellent experience.
Hally WGreat to work with! Very accommodating and friendly! Fortement recommandé!
MORGAN PHelpful and cheerful. Thanks 👍 🙏
EDWARD HCustomer services excellent office at North Platte on East 11th Street was AWESOME 🤩
JENEE HFewer emails
SHARALYN AJob well done!!
BUZZ AGreat people!
CRIG RCustomer repsentative was very accommodating and very nice. She was also great with connecting with customers and being there when you need it.
ANDRE BYour already doing a great job..
AMON KWonderful experience
HARLAN ACheck in was quick and easy. I did tell them about the minor damage on the front end and he thanked me for telling him.
Kevin MService was excellent! So friendly and helpful! Will definitely always use them in the future.
MELISSA HI highly recommend this Uhaul location to anyone in need of a rental. The staff here is very down to earth and considerate. I have used this location twice now and will always return. I had an issue with something on the agreement and the staff went the extra mile to help me sort it out even though I should have caught it earlier. She did it with a smile. This is your Uhaul go to. Thank you Midwest Cycle and ATV!
LANCE DAshley was wonderful to deal with. She explained everything. The process was very fast. I would definitely use them again.
MARCI YThe owners were very personable and helpful. I was in & out in 5 minutes. 5 stars
TROY JAshley in North Platte goes above and beyond! Because of HER customer service, I will happily rent from that store again!
Kasey HAshley is a very polite and awesome representative. She ia a rockstar with customer service. Great experience and would recommend anyone to her and her location
DEBRA Nnothing
elizabeth gFive stars ⭐️ ⭐️⭐️⭐️⭐️👍
KEVIN UI was very satisfied with the service received.
MARCY SAshley was amazing in the North Platte NE location. Very helpful and made sure I was taken car of the whole time. I strongly recommend to use that Uhaul location if you need anything she was awesome. If she doesn't have it she will find it and make sure you have a great experience....Thank you!!!
SAM GEverything about this u-haul experience was top notch! I would definitely use this location again. The lady at the front was very helpful and pleasant!
Kallina FThey were great to work with and the two men they recommended we hire to help us pack were exceptional.
Vic GAshley is amazing to work with. She made everything so easy to do and was the best from beginning to end. We will use the location again!
Laurie SAshley is great she answered all my annoying questions with grace , patience , and poise. I highly recommend renting a U-Haul from Midwest cycle and ATV
Philip PThe location and service were great. UHaul Changing the reservation to this location the day before after I put in a reservation weeks before for a location 1 block away from where I was staying and loading to the other side of town and changing the size of the trailer were not great. Uhaul also changed the dropoff to 30 miles out of town on the other end.
Kenneth HThe app or online trying to reserve a truck did not work well. Took a long time to get it done starting over many times as it would just start over. I was their when my location was closed so didn't have an option to go inside.
Erin Jthe people at Midwest Cycle and ATV are friendly and very helpful! They made me feel like I was the only thing they had to deal with even though they were quite busy
William RThe lady that I worked with was so helpful & understanding. We moved our whole life & was stressed out about returning the truck. It was not a problem at all & she made it very easy.
Casie TAmazing customer service 👏
Chateau JAshley was awesome. Helpful.
russel sGreat experience
Jon WEverything was great. The customer service was great as well. Merci.
Janette RGreat service! Will definitely come back here in the future!
Nikolas Vcould not ask for better service
William RAshley is the best. Great customer service and ready to serve the clients needs. Great Job
David TExcellent customer service!! Friendly and helpful explaining equipment, highly recommend this location
Melissa W