Le client n'a pas laissé de commentaire.
ERNEST H
Customer Reviews for Nixxon Food Mart LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The employee were very rude, closed early and was one hr late the next day. Told me all the problems were due to hall. DO NOT EVER SEND ME THERE AGAIN
Debra TThis was awful!! very unorganized. The dollies I reserved were not with the truck & I had to wait 45 minutes for someone to deliver them. I will never use this location nor recommend it to anyone.
JOSHUA VFaster checkout.
GUSTAV JPicked up my U-Haul and returned with no problem. Bought gas on-site when returning.
JESSICA TCost is insane, like anything else. The app needs work. It's way too time consuming and just another way for companies to try to get it's customers to do the jobs their employees should be doing.
Matthew RIf you really read these you will give me a call . My guess is that you will not call.
Clifton BTwo days before the pickup of our truck, we were notified that our preferred pickup location just a few minutes down the road from us did not have the 15 ft truck we reserved for 7:00 am, and that we would have to drive 30 minutes to Oak Ridge, TN to pick it up. We pleaded with the Uhaul rep to have someone drive the truck to the Knoxville location, but the answer was a kurt "no". They ended up only giving us an extra 40 free miles. Also, we would have to use the mobile app to pick it up because the Oak Ridge office was not open until 9:00 am. The Verizon cell phone signal was very weak at the pickup location, only one bar. This made the mobile pickup almost impossible and there was no one there to help. We had to call the 800 Uhaul number to get help and were put on hold for a long time. We struggled to find a signal while trying to use the app and it failed many times. It took us 1 and a half hours to secure the truck. I recommend Uhaul to quit using this pickup location and to make much more of an effort to have a truck available at the customer-chosen location!
Tim KI think the service was excellent. I had to hold onto the uhaul for an extra day and there was no worries or concerns. They were understanding and pleasant to work with.
Nicholas D