This was my second time using this location, and if I move again I'll be back.
RASHEDA W
Customer Reviews for Redtop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The truck smelled like weed really bad
ANGELA DEverything was great. Super fast service, was in and out in 10 minutes. The equipment was clean and working as expected.
Valerian PThe truck was not at all maintained well. Rain water came inside the truck and all clothes, beds, furnitures, and moving boxes get wet.
LEELA KWe had great customer service!
JOSEPH WIt is a small shop, so patience is a must. It might be easier to use the online check-in. Customer service is great. They are a very friendly group and helpful.
Julie BThis location cheated me out of a $100 which was only supposed to be a deposit. Plus other fees the scammed out of me.
SATOYA MKeep up the good work!!
CHARLOTTE DStaff was great
LAMOND WThis location is the best
CALVIN SGood Customer Care Very Knowledgeable On U Haul Procedures ,Policies And Insurance.
JONATHAN GThe Representative was very helpful and courteous
JAMES GThe truck's performance was a little bit shaky. As far as the engine was concerned. It sounded loud and made me nervous that it would not make the whole trip.
SHARI HGentleman assisting me was very polite and helpful
SHANNON PContinue with the great service. I appreciate the professionalism.
SHONDOR LRecommend the red top location to all your customers James is a great person and he really takes care of business he deserves recognition for all the hard work he does to keep the customers happy and returning for future rentals his location is #1
SHAWN WKeep up the good service
MICHAEL WEverything went very smooth and everyone I dealt with was very friendly. It was a pleasurable experience.
RICHARD HThis rental location and the communication with the on site work went very smoothly. No improvements needed.
ANDREW PBrakes were bad
VALENCIA JWill be back in the future
Isaiah AEverything was wonderful.
SIMPSON HVery pleasant and prompt service.
KAREN BThe rep was very helpful and understanding when I needed to extend my time. He stayed in touch with me throughout the day making sure I was well taken care of as far as returning the truck. Kudos to him.
David PThe back door cable got off track so the door won’t close.
LEXIE LExcellent service à la clientèle
SAMIA SThe process was fast and easy customer service is great !
CLARISSE EJames was very nice and also answered any questions that I had. He made sure my vehicle was up and running, no issues. 10/10
AMBER LClean the outside of the vehicle was very dirty. The windows was dirty and the tire pressure light was on.
CARL MThe service provided was excellent. Jamal was so helpful and patient with me. He answered all my questions and concerns. I was in and out in no time. The next time I need a U-Haul I'll definitely e going back to this location and I'd definitely recommend it to everyone.
ebony mBy far the best agent and location I have ever dealt with not only with U-Haul , with any rental agency ever! This gentleman deserve recognition for his customer service skills! Very professional!
Derek BS.O.
JAMS NI worked with James and it was a pleasure. He answered all my questions and from beginning to end the process was great. I would refer my family and friends to his business. Thank you again James.
CATHY MQuick and smooth transaction
JULIUS JKeep up the great work
MICHELLE FJames gave great customer service. I will come back to that same location. Thank you, U Haul
CAROL JExcellent Service! Thank you!
JEFFREY GThe transaction was pleasant and smooth. Our van was in excellent shape.
MARY Klet people know if they have to use an app to pick up a vehicle. The process took 2 hrs
Shennea JI did a night drop. It is a very good location for me.
Monique HEverything went well!
Daysean SNothing the service was excellent
WANDA JOnline check in and check out. Had to watch a video to find out about key being in the back of truck with a lock
Marcus ANot a thing. Everyone was very professional. And the 2 movers we hired were awesome. Couple of great guys. They definitely deserve a huge raise. They went above and beyond for us. My wife and I were extremely pleased with them
Louise HJames was very professional, courteous, and accommodating. I needed a vehicle right away. I didn't have to jump through any hoops to get one. The transaction was quick and I was on the road in no time. Thank you James for excellent service. This is a black-owned company worth supporting.
samatha gOnly issue I had with the truck was that the side mirror was loose. When I was driving it would move so I would need to reach out the window and turn it back so I could see properly.
Kevin M