Le client n'a pas laissé de commentaire.
Leidys V
Customer Reviews for Saguero Auto Center Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Una atención única son especiales
YASIER AGreat service and costumer service
Miguel mNothing. These folks are customer service focused, polite and offer a good product.
Jose SExcelente servicio y rápido
EDUARDO AThe address doesn't really take you exactly to where the actual rental office is. The customer service isn';t great either.
Santiago MFriendly staff and prompt service.
Jose SThe truck very bad condition mechanical
Yordani RAlready submitted my concerns but I feel was worth a 2nd review since you requested it I was asked tonpick up the truck an hour after my reservation time it would've been fine if everything else wasn't terrible. The truck was steer happy and dangerous to turn because of it. The manager at the location was rude and unhelpful. At a second location in medley where I rented half a dozen furniture pads - I was given the wrong ones, didn't have time during my move to go back and exchanged but to top it off when I returned the single blanket I was given instead of the furniture pads, she decided to charge me twice. Worst experience. The gentleman that did help me when I called customer service, Josue, was kind enough to both listen to my concerns and help me submit a report so hopefully my issues will be addressed.
Tristan CThe only inconvenience is that you have to park on the street and is not many parking spaces!! The lady in charge is super attractive
Yonel Cthe truck given to me was infested with roaches - i not sure how uhaul gives someone a vehicle to move their belongings that has roaches all in the truck
TYLER LGood staff, very quick service
Osiel CAbsolutely, I 100 % recommend this dealer. Jenny has very professional customer service, and she is a lovely person, very humble, very helpful.
Liev AParami esta todo perfecto pieso queda perfecto para el próximo kiente
jorge lAll is ok
Pedro HGive them a truck that actually works
kelvis gHave more supplies like dollies etc
Alvaro Rno AC
jesus mMy car went out; it caused huge traffic; the policemen stopped to see what was happening; I had to wait more than 3 hours for them to help me
DANNIS LEvery thing was perfect , very recomended
yordany mTodo bien
bendito sThe got terrible gas mileage, but what can you do. Truck was very clean and great a/c.
Guy Fgreat customer services
raul rnothing
Fernalee MTHE PEOPLE AT THE STORE HAD DEPLORABLE CUSTOMER SERVICE. THE TRUCK APPEARS THAT IT HASNT BEEN MAINTAINED. THE TRUCK HAD BAD AXELS AND HAD ISSUES CHANGING GEARS. EXPERIENCE WAS HORRIBLE. 0/10 WOULD NEVER COME TO THIS LOCATION AGAIN. THE OFFICE WAS DIRTY. THE LADY THAT WORKED THERE HAD AN ATTITUDE, WHEN WE TOLD HER THE TRUCK WAS HAVING ISSUES, HER RESPONSE WAS "YOU SHOULD'VE CALLED ROADSIDE ASSISTANCE". HONESTLY, ITS EMBARRASSING FOR U-HAUL. SHE EXPECTS HER CUSTOMERS TO GO GET THE TRUCK FROM THE BACK AND WHEN WE RETURNED WE HAD TO GO PARK IT AT THE BACK WHICH IS ALMOST 2 BLOCKS FROM THE OFFICE. THIS STORE IS NOT EQUIPPED TO BE A "U-HAUL STORE". I ASKED ABOUT MILITARY DISCOUNT. SHE SAID SHE NEW NOTHING ABOUT IT. JUST A MESS. HOPE THIS CAN BE RECTIFIED IN THE FUTURE.
alondra cPerfect
Branly FGreat costumer service , very friendly and professional .
Felix LNone Good service professional personal
Nelson MI understand the procedures of the trucks availability but that is the problem. Having a customer wait until the day before to see if you have a truck is very stressful. Stress kills that's the biggest problem I experienced.
Jose Cexcellent treatment, very professional staff, 100 % recommended
Jose RHave better customer service make sure all equipment or truck is clean we rented a tow to take a car and the person who was working that day didn’t demonstrate how to hook the tow to the car it was already hook prior to our arrival when asked how to unhook it person couldn’t show us it was only by words just horrible experience truck was also damage glad I took a pic and a video of it as a back up incase
carla eThis was by far my worst Uhaul experience by far. This location was confusing to find and was not even the location I selected when making my reservation.
Tabitha LThe space and the parking place should be close to office so we can know that we are in right place .
kissimmee qTodo esta muy bien
rafael rNothing atoll everything is good and good employees And service… Thanks for your service…
Nelson MOverall great experience. The lady at the register was so helpful.
Idania Rincredible attention, my family and I are very happy, thank you 🙏
edward oYou hace excelente servce
Osnel OEn realidad todo estuvo muy bien felicidades por el gran servicio ... 😁
Alejandro CThe lady was so helpful !!!
Carlos RThe customer service Rep was great.
LUIS RVery friendly
Maritza GFast and friendly service. Thank you
MONICA GExcellent customer service .
yohander lI didn’t find the dolly
Nelfree Plocation was far away from my home, you have locations more convenient to me, the pick up location was tiny I felt claustrophobic it was dirty, crowded very difficult to move around I became very stressed, however the people were normal in the attention to public. I started my trip to North Caroline very stressed out. if you want you can contact me 786-447-3248
Jose CNinguno. Todo bien
iliana s