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LISA B
Customer Reviews for Sango Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The Office Personal was extremely kind, helpful, and knowledgeable! I enjoyed picking up this truck.
YOLANDE JMap results for uhaul are misleading. Went to another location and there was know uhaul equipment or signage present.
GERALD DVery helpful and knowledgeable location.
DAVID TDebbie at the turn in station was great. She met us outside and was very helpful.
Leonard DPut a tongue jack on the trailer. I understand omitting it to dissuade the customer from disconnecting it, but not having it presents a health risk to those not strong enough to pick it up.
James Kthe people are great.
STEPHEN OHad several blankets still vacuum, sealed and unused. Couldn't get a refund for those.
SHAWN CVery easy drop off!
Lynn GAlso very helpful
Matthew POffice clean like a house! The precious lady working is AWSOME!! Can not stop her. Very helpful and courteous!! Easy area to get into and out!!
Lisa DA passcode was needed to get through the gate for the dropoff but none was provided. Fortunately someone pulled in behind us and opened it up because nobody was there. The automated drop off worked very well once we got into the location.
Michael YQuick super polite and efficient
Michael WCustomer service was great!
JUSTIN PDebbie was extremely friendly and helpful. Plenty of space to maneuver the vehicle and trailer with ease.
Jessica SGate code would not work even though we were given the code and told we could return on a Sunday. Staff person when we arrived was very very helpful. Unfortunately, end result was terrible waiting over an hour and finally someone came to check their storage unit and let us in behind them. Not a happy U-haul customer!
Lynette CTruck door seal leaked an unacceptable amount. Everything on the floor from the wheel base back got wet including a mattress, tv and multiple cardboard boxes.
William CGreat customer service! Debbie was very nice and helped with the return of my trailer.
Tim SNo improvement needed! Customer service was beyond exceptional! I would highly recommend using this location!
Justin GAll was great
brent nCustomer service was excellent! Very friendly and went through everything needed. Even helped/attended while hitch was going on. Seem to care about customers. I have definitely rented from UHAUL before and would definitely rent from this place again.
Willie BFriendly service , quick and easy rental.
Ricky SWonderful staff at Sango storage.
Charlsie SAbsolutely wonderful and friendly at the Sango location!!!!!
Charlsie SExcellent service à la clientèle.
PAULO YNothing, It was great. The location was perfect, and the service was very friendly.
Randie Fwhen i went to return truck i coukd not get into gate & no code was sent to me. this was less than 12 hours after picking up truck after a lot of waiting & messing around i was told i had to go back home & plan to return in the morning to drop off truck (& my car is there too) i called uhaul & was told by someone sango location doesn't do after hours returns --how is that even a thing? uhaul.com doesn't make it clear thsn some do not ??? it makes no sense & no one ever told me --if it was on the paper i signed i wouldn't know--it's something that is important enough to mention UP FRONT. about an hour after i got home someone sent the sango code so ridiculous uhaul seems to have a lot of holes in their system after renting twice in about 2 weeks i won't use uhaul again. it also cost me $40 to replace the gas..& i should not be charged for gas/mileage for having to come home & wait til morning to return the truck.
karen kDebbie at Sango Storage was amazing! Literally could not have asked for a better experience. I would recommend them to anyone!
Jillianne MThe navigation took me 20 min out of the way and almost made me late to an appointment.
Gordon BNothing...pickup went smooth
Jason SDeb was great to work with on the return.
dave mNothing! Couldn't have gone better. The woman that runs the pick up is so kind and helpful.
Michael DThe gate was locked for weekend drop off. And nobody answered the phone number on the building when we called.
Michael SThey had no computer and were not ready for me when I arrived. Had to register over the phone. Also there was no stand for the trailer tongue and lifting the 6x12 trailer to hook it to my tow vehicle as a woman was a struggle.
Joy ELady at sango storage is great. Right there to help and truck was processed quickly!! Thank you!!
Burr SWas not my original pick up location. Although the lady at the front desk was very nice and compensated us for the extra drive.
charles cGreat people not our first time renting with them
JAMES AGreat people! Let’s go Brandon!!
JAMES AThe customer service was excellent!
Michelle CDebbie Diggs is very professional and showed an incredible amount of customer service/ caring You are fortunate to have such a dedicated associate
Doug CProfessionnel
Roger MAlways use this location for my preferred drop-off point. Excellent service and great people.
Perry MNo changes. Great service and personnel interaction.
Ammon HVery easy turn in and staff was friendly.
RICHARD VThe sales person was super friendly and helpful. She made sure I understood everything on the purchase. Over all it was a great experience.
Joseph WThe lady was very friendly and helpful
PAUL MGreat people
David BKeep going with the excellent service Thanks :)
Josué DVery nice Representative
Lee M