We were charged over $1000 because we wanted to leave the U-Haul and not take it back with us. Never again! we were not told there would be a fee if we dropped it off,
RAY B
Customer Reviews for Sno King RV Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Not much of a location. Pick it up and go. No services
RANDAL PI paid $100 deposit and then never got it back this2432-4900-0009-8340 is twice that u haul has ripped me off U HAUL FUCKING SUCKS
Sharon NThere was no one there even though it was still business hours. Took about 20 minutes to get through on the 800 number to complete the turn in.
Larry TThis location was much closer than the original drop off location that I booked. I was pleased that U-Haul allowed me this convenience. No personnel was on location. The sign said open, but the door was locked.
Martina YDropped off during off hours no one around
randy jDifficulty opening lock due to how the letters must line up. Not the locations fault. Had really bad experience with the UHaul app. Not user friendly. Had to call 24 hour line. Was disconnected. Called back. Customer Service Rep was extremely helpful but had to remain on the call for over 45 minutes because the app on phone and website is difficult to manage. I spent over an hour after my scheduled pick up time trying to work through it. Absolutely not the Pick Up locations fault. They were very kind. I wonder how the elderly get through this.
CAROLYN MPlease post sign on doors for hours
frances hIt was a very pleasant experience, great person to deal with.
Kenneth DIt was fine the way it was
smokey tExcellent in every way. Highly recommend. Flexible to meet my needs. Great communication. Best I've used. A plus. 5 Stars.
Carl WGood people at drop off very friendly and helpful
Samantha Aafter hrs
BARRY RDidn't know how to use the computer system. Took forever.
natosha tRachel straps were difficult to unwind
john pBob was a ton of help and answered all my questions and more, thank you! Will be back!
austin rOur car trailer did not having working running lights or mud flaps. The price had increased significantly and the location was 2 hours out of our way just to pick it up when we were originally told we could get it at our location.
ADINA HHelp with trailer swap and everything to complete my end transaction
DENNIS OAlready recommended this U-Haul location to a friend.
edwyn fGreat people with great customer service.
Jason MIt was so nice to have Uhaul available in a small town. We really needed it!!
David THave enough gas to get to a gas station and have equipment at location first requested instead of 160 mile round trip extr gas and time.
Corey RMy experience was top-notch. Thanks
peter wThe gentleman went above and beyond what he had to. Was very helpful with getting it hooked up to my truck; and then followed me to my house to unhook it from my truck. A big THANKS to him
kathy dNew location; wonderful people; possibly a porta-potty on site but understand during winter months that is probably not too logical.
Steven HManager was very helpful. Appreciated that truck was dropped off early
Allen AEmployee who helped us had lot of difficulty with the computer applications to get the contract complete. Evidently that process never was completed because I received a notice from Uhaul 4 hours later informing me that I missed my pick-up for reserved equipment. Finally got the contract completed via phone call to a Uhaul coordination center. Equipment was not ready to go, lights didn't work on trailer. Uhaul employee took truck and trailer to a local mechanic and on the way the trailer came off the truck and bent the trailer tongue and trailer breaking system. At the mechanic shop, I discovered a blown fuse on the truck. Fuse was replaced and 2 hours later we were finally on our way. I felt like the employee was trying hard to get everything in order, but was overwhelmed with the whole process. Very frustrating experience...
Mickey RNot charge a bull shit cash deposit…
Jeremiah Pa little better signage. Drove past it the first time.
Ronald Bnone. Nice and helpful people.
Robert Z